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Lincoln Heights Ford Sales

Ottawa, ON

4.8
198 Reviews

1377 Richmond Rd

Ottawa, ON

K2B 6R7

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198 Reviews of Lincoln Heights Ford Sales

September 14, 2020

Extremely helpful, thorough, flexible and customer focused. Both Moe, the sales rep, David the number cruncher and Jeff the document master were very professional courteous and responsive. I wouldn't More

by eddievlasblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rossy, Jeff Mosher, Moe Issa
Sep 14, 2020 -

Lincoln Heights Ford Sales responded

Thank you Eddie... for your wonderful comments and patronage. We are so glad your part of the Lincoln Heights Family.

September 03, 2020

Very disappointed with this dealership, they made the process very difficult and stressful. The process lasted over three months just to do a lease transfer. After the lease transfer was completed and More

by scc715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rossy, Sabiha Casey
Sep 04, 2020 -

Lincoln Heights Ford Sales responded

We are profoundly disappointed in this sequence of events. We agree that it should never have taken so long. A lease transfer is historically a straight forward transaction, but with the advent of Covid right at the beginning of this transfer the regular processes between dealers and Ford Credit were extremely delayed. We deeply regret any inconvenience . The transfer file is correctly in place at this time

Sep 04, 2020 -

scc715 responded

This dealership is quick to blame everyone and everything instead of owning their mistakes. You didn’t even know it was complete I had to call Ford finance myself. The amount of stress you caused is unacceptable. Worse service ever!!

May 28, 2020

Ford Escape 2017 The service at Lincoln Heights Ford is outstanding, the Sales Consultant Hussein Aal exceed our expectations, he is just amazing; the team is terrific More

by Gladys L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussien Aal
May 29, 2020 -

Lincoln Heights Ford Sales responded

Many thanks Gladys... we are so pleased to have your support as a customer and are always here to find you and yours the best vehicle to fit your needs!..

December 15, 2019

4th f150 This is my 4th vehicle I have purchased through Dave and denis they are always patient and never pushy , I have never felt that taking advantaged of.h More

by Ops10210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cameron, Denis Duhaime
Dec 16, 2019 -

Lincoln Heights Ford Sales responded

Many thanks for your great review and continued patronage.... thanks for being part of the Lincoln Heights Ford Family!

October 02, 2019

Evan is outstanding and can always be counted on to go above and beyond for service and customer satisfaction. A definite huge asset for the company. More

by Romayne
Recommend Dealer
Yes
Employees Worked With
Evan Bell
Oct 03, 2019 -

Lincoln Heights Ford Sales responded

Thank you so much, Romayne! We appreciate your kind words and look forward to seeing you again in the future!

September 06, 2019

Excellent interaction, very straight forward. This is my second vehicle from Dave. Super straight forward and made the whole process seamless. Got exactly what I wanted regardless of the request More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Palombo, David Cameron
Sep 06, 2019 -

Lincoln Heights Ford Sales responded

Thank you for all your kind words, Ryan! It was our pleasure and we look forward to seeing you again!

July 30, 2019

Doing the extra to serve customers' needs We have been customer of Lincoln Heights for some 10 years and have always experienced helpful and efficient services, whether buying a car or having More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rockburn
Aug 07, 2019 -

Lincoln Heights Ford Sales responded

Thank you for sharing your positive experience with us, Jennifer! It was our pleasure to work with you and we look forward to seeing you in the future.

April 02, 2019

Chris Braceland top knotch service every time. Chris puts the customers needs first and works hard to find the right deal. He gets on a personal level with the customers and really takes pride in More

by Williamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Braceland
May 07, 2019 -

Lincoln Heights Ford Sales responded

Thank you for the feedback, we appreciate your business!

December 24, 2018

Great service! We were very satisfied with the service we received moments after arriving at the dealership to check out the Lincoln SUV's. Our sales rep. Mo was ver More

by Marcol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mosher, Brian Hoyt, Moe Issa
Jan 02, 2019 -

Lincoln Heights Ford Sales responded

Thank you for sharing your LHF experience Colleen, we appreciate your business!

December 23, 2018

Great Treated like family. Always ready to meet my needs. Offer me a loaner if necessary. While I wait, there is always coffee available. A newspaper. More

by wmross1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Bell
Jan 02, 2019 -

Lincoln Heights Ford Sales responded

Thank you for taking the time to leave a review, we're happy to hear you enjoyed your LHF experience!

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