Lincoln Heights Ford Sales

First time Ford customer I was referred to this dealership from another one as they didn't have the model I wanted. Although originally I was looking for a basic peppy model, I was referred to this dealership from another one as they didn't have the model I wanted. Although originally I was looking for a basic peppy model, I ended up purchasing a Focus Platinum and I have absolutely no regrets. The car is peppy and has all the bells and whistles I could every want. From the manager on down, the staff are very knowledgeable, friendly and helpful -- such a pleasant difference from any other car dealership I have dealt with. As my car is new, I have yet to experience the service department staff but I am certain there will be no disappointment there!! More

Best Ever From the moment I walked into Lincoln Heights I was treated with respect, courtesy and professionalism. This attitude continued through to completion. From the moment I walked into Lincoln Heights I was treated with respect, courtesy and professionalism. This attitude continued through to completion. All staff were were cordial, and extremely knowledgeable. Best of all I was never pressured into anything, I was able to go at my own pace, test drove 3 vehicles, one twice, that was the one. Very pleased all around. Dan Knighton More

Lincoln Heights Ford Customer Satisfaction! I recently went online to investigate the cost and build my new Ford. With my wish list in mind and remaining questions, I composed my request for co I recently went online to investigate the cost and build my new Ford. With my wish list in mind and remaining questions, I composed my request for contact. Surprising Moe Issa contacted me within 2 hours of store opening and his excellent service did not stop there. Upon arrival Moe had a vehicle with all the specs I had outlined on the phone and online ready for viewing. His knowledge of the vehicle and its' specifications reassured me of all insecurities about the purchase. Moe took the time to negotiate in my best interest and answer all my questions. The customer service I received from Moe Issa has been above and beyond and he is always available for support. I am most surprised with the after sale service that I continue to receive from Moe Issa. Moe continues to amaze me with his courtesy calls and offers of support that often aren't available once the sale is complete! I would not hesitate to recommend the sale and service of Moe Issa at Lincoln Heights Ford, Ottawa! More

Class A Experience all around. When I called to inquire about a vehicle, I was connected to Moe Issa. Right from the the initial "hello, may I help you" to the hand shake as I left When I called to inquire about a vehicle, I was connected to Moe Issa. Right from the the initial "hello, may I help you" to the hand shake as I left the dealership with the 2016 BMW, I was very impressed with the fast and efficient service I received from him. I couldn't ask for a better experience. Thank you Moe for all your help. He picked me up from the airport, had all the paperwork finished and went completely over the X3 before I left to drive it back home to St Catharines, ON. I will definitely buy from him again. It was worth the drive to Lincoln Heritage Ford in Ottawa. More

A WOW experience! From the second we met Hussien, everything fell in place. We did not want to purchase a new car right away, but finally when we did see the red MKX From the second we met Hussien, everything fell in place. We did not want to purchase a new car right away, but finally when we did see the red MKX we changed our mind. He facilitated every aspect of our transaction. Hussien offers good knowledge, and provides good suggestions without imposing. He made good follow-ups. He is friendly, polite, and professional. ???? ????? ???? -Thank you very much! Gérald ? ????? More

Sales I have purchased three vehicles now from this dealership, I can not say enough about the customer care and the satisfaction that I have received over I have purchased three vehicles now from this dealership, I can not say enough about the customer care and the satisfaction that I have received over the years. I asked for a deal and without any hesitation on the sales person's part I got one. Very pleased with their service and would recommend the dealership to anyone More

excellent I have purchased three cars at this dealershhip and have always found that the the service was courteous and professional And Ihave always had goo I have purchased three cars at this dealershhip and have always found that the the service was courteous and professional And Ihave always had good experience with the service department More

Very good service Great help in purchasing the Ford Escape and we were also extremely happy with the service received by all employees at your dealership. We look forwa Great help in purchasing the Ford Escape and we were also extremely happy with the service received by all employees at your dealership. We look forward to future dealings with your dealership. More