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Lexus of Royal Oak

Calgary, AB

5.0
401 Reviews

7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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401 Reviews of Lexus of Royal Oak

June 08, 2024

Our experience with Royal Oak Lexus was phenomenal. Ali was the sales consultant we worked with and he was very knowledgeable and personable. Candice dealt with the financial end of the transaction a More

by curtorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali- sales, Candice- financial, Vitalia- other dept.
Jun 11, 2024 -

Lexus of Royal Oak responded

Hi Curtorn, We're thrilled to hear that Ali, Candice, and Vitaliia provided you with a 5-star experience, from the purchasing process to delivery. We know selecting a vehicle and choosing a dealership is a big decision. Thank you so much for placing your trust in our team. Welcome to our Lexus of Royal Oak family and massive congratulations on your Lexus RX. Kindly, Julia Richardson Marketing Manager

June 02, 2024

The people working there are the best I will recommend this dealer to all friends and families and relatives in the future I will go there again and again. More

by Wali khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jun 11, 2024 -

Lexus of Royal Oak responded

Hi Wali, Firstly, thank you so much for complimenting Ahmad and our team. It's amazing to hear that our Lexus of Royal Oak team provided you with an unparalleled experience, worthy of recommendation to your friends and family. Thank you so very much for choosing our dealership and our Lexus of Royal Oak team for your experience. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

May 28, 2024

We are very happy with our new RX 350! Kevin and Logan took care of us. Thank you More

by Nathoo
Recommend Dealer
Yes
Employees Worked With
Kevin, Logan
Jun 11, 2024 -

Lexus of Royal Oak responded

Hi Nathoo, Thank you so much for taking the time to leave Lexus of Royal Oak a review on DealerRater. We're so happy to hear that Kevin and Logan made you feel comfortable and taken care of during your automotive purchasing experience. Thank you placing your trust in our Lexus of Royal Oak team, we sincerely appreciate it. Congratulations on your RX 350! Kindly, Julia Richardson Marketing Manager

May 22, 2024

Excellent service! ! Probably the best I received in any Calgary dealership. Before buying my vehicle I went to different dealerships of different brands and the servi More

by Mariana W
Recommend Dealer
Yes
Employees Worked With
Alvin Rimando
May 27, 2024 -

Lexus of Royal Oak responded

Hi Mariana! Firstly, thank you so much for your kind words and for taking the time to leave Lexus of Royal Oak a review on DealerRater. To hear that Alvin and our Lexus of Royal Oak team made your experience with us unparalleled, means the world. We know selecting a vehicle and choosing a dealership is a big decision. Thank you so very much for choosing Lexus of Royal Oak and for placing your trust in our Lexus of Royal Oak team. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

May 15, 2024

The Lexus team, Charles, Candice and Vitalia are very good in answering all the questions and make sure you are comfortable. More

by rjdira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
May 27, 2024 -

Lexus of Royal Oak responded

Hi there! Thank you so very much for taking the time to leave Lexus of Royal Oak a review on DealerRater! We're thrilled to hear that Charles, Candice, and Vitaliia made your automotive experience with us 5-star worthy! Thank you very much for trusting our Lexus of Royal Oak team with your business and experience. Grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

April 21, 2024

We just purchased our 2nd Lexus. We find Royal Oak excellent to deal with and professional. They care that you are completely happy and comfortable with your vehicle. Charles Yang More

by jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Apr 24, 2024 -

Lexus of Royal Oak responded

Hi JC! We're elated that Charles and our Lexus of Royal Oak team was able to make you feel comfortable during your automotive purchasing experience. Thank you for choosing and trusting Lexus of Royal Oak with your business, twice! That is a huge compliment. We truly appreciate your loyalty and continued trust. We pride ourselves on the amenities we offer our guests, so we're so happy to hear you enjoy your Nail Spa with Nozomi. Thank you so much again! We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

April 18, 2024

They care about the customer Creat a good relationship Know what is the customer need More

by haidy.philip
Recommend Dealer
Yes
Employees Worked With
Ahmed
Apr 24, 2024 -

Lexus of Royal Oak responded

Hi Haidy! Thank you so very much for taking the time to leave us a review on DealerRater. We're thrilled to hear that Ahmed made your experience with us 5-star worthy! Thank you for trusting our team with your business and experience. Welcome to our Lexus of Royal Oak family and congratulations on your new Lexus! Thanks! Julia Richardson Marketing Manager

April 10, 2024

I was lucky to get an appointment for pedicure with Nozomi Takahashi. She was wonderful at what she Did, as well as very pleasant to talk to More

by Udaythakor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Skillen
Apr 11, 2024 -

Lexus of Royal Oak responded

Hi there, Thank you so very much for taking the time to leave us a review of your experience on Dealer Rater with Nozomi. We're so happy you enjoyed our Royal Nail Spa and that she was a pleasure to talk to. Thank you so very much for trusting us with your experience! We're happy to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

April 08, 2024

I got a NX350 just over a month ago and came in for my first service. While waiting for my car, I get to enjoy a pedicure. Nozomi is so welcoming and wonderful. She did an amazing job on the pedi. Love it More

by Angie.Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yiu and Steve Tran
Apr 09, 2024 -

Lexus of Royal Oak responded

Hi Angie! Firstly, congratulations on your NX! We're thrilled to hear you enjoyed your first service with us and that Nozomi was welcoming, making you pedicure at our Nail Spa amazing. It's one of our favourite amenities we offer and we're happy you enjoy it too. Thank you for trusting us with your business and experience! Kindly, Julia Richardson Marketing Manager

March 29, 2024

From start to finish we were well taken care of by everyone. Ahmed in particular was excellent in answering all our questions and gave us accurate estimates for when the car would arrive. More

by dede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Alqebali, Alex Richardson
Apr 03, 2024 -

Lexus of Royal Oak responded

Hi Dede! Thank you so much for taking the time to leave Lexus of Royal Oak a review on Dealer Rater! We're so happy to hear that Ahmad and Alex provided you with an exceptional experience and were transparent with you while answering your questions. Thank you for choosing Lexus of Royal Oak. We know purchasing a vehicle and selecting a dealership is a big decision. We sincerely thank you for placing your trust in our team. Welcome to our Lexus of Royal Oak family! Kindly, Julia Richardson Marketing Manager