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Lexus of Royal Oak

Calgary, AB

5.0
401 Reviews
Call Dealership (403) 296-9600
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7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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401 Reviews of Lexus of Royal Oak

September 20, 2024

Very friendly especially Nozomi who gave me a lovely spa treatment while waiting for my vehicle for service. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nozomi Takahashi
Report | Print
Sep 23, 2024 -

Lexus of Royal Oak responded

Hi Nancy, Thank you for sharing your experience with us! We're delighted to hear that Nozomi provided such a lovely spa treatment while you waited for your vehicle. It's wonderful to know Nozomi made your visit special and relaxing. We appreciate your feedback and look forward to welcoming you back for your next service! Kindly, Julia Richardson Marketing Manager

September 19, 2024

Very professional and pleasant staff! The showroom is immaculate, and the complimentary services are greatly appreciated. More

by MR POUTSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LOGAN STEVENSON, STEVE TRAN, VITALIA VASH
Report | Print
Sep 23, 2024 -

Lexus of Royal Oak responded

Hi Mr. Poutso, Thank you so much for taking the time to leave us a review on DealerRater! We’re delighted to hear that you found our showroom to be immaculate and enjoyed our complimentary amenities. We strive to provide an exceptional experience for our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Kindly, Julia Richardson Marketing Manager

September 03, 2024

It was always a pleasure dealing with Kassandra your service advisor.. she always does a good job for me .. friendly and very enthusiastic to deal with . She explain everything for me what my Lexus nee More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra
Report | Print
Sep 23, 2024 -

Lexus of Royal Oak responded

Hi Thomas, Thank you for taking the time to share your kind words! We're thrilled to hear that your experience with Kassandra has been so positive. She takes great pride in ensuring our guests feel confident and informed about their vehicles, and we're happy to hear she’s made such an impact. We’ll be sure to pass on your compliments to her. We truly appreciate your loyalty and you placing your trust in our Lexus of Royal Oak service team. Thank you again for choosing Lexus of Royal Oak! Kindly, Julia Richardson Marketing Manager

August 23, 2024

I love my new Lexus! Logan and Steve were great, overall it was a smooth process. More

by Gwen
Recommend Dealer
Yes
Employees Worked With
Logan Steve
Report | Print
Sep 23, 2024 -

Lexus of Royal Oak responded

Hi Gwen, Thank you so much for taking the time to leave us a review on DealerRater. It makes us so happy to hear that Logan and Steve were great to work with and made you automotive purchasing experience smooth. Thank you so much for choosing Lexus of Royal Oak, we know selecting a vehicle and dealership is a big decision. Thank you for your trust. Welcome to our Lexus of Royal Oak family! Congratulations on your Lexus! Kindly, Julia Richardson Marketing Manager

August 16, 2024

Amazing experience from the moment we walked into the dealership. It was a nice surprise to know that the vehicle we were going to purchase was scheduled to arrive much earlier than what we were initiall More

by Happy Customer
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Aug 26, 2024 -

Lexus of Royal Oak responded

Hi there, Firstly, thank you so much for choosing Lexus of Royal Oak for your experience and placing your trust in our Lexus of Royal Oak team. We're thrilled to hear your experience with us amazing and truly appreciate you talking the time to leave us a review. Congratulations on your Lexus and welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson

July 23, 2024

I was happy with the service I received from Logan,Nicolas and Alex. I am enjoying my new RX More

by Deborah
Recommend Dealer
Yes
Employees Worked With
Logan,Nicolas, Alex
Report | Print
Aug 26, 2024 -

Lexus of Royal Oak responded

Hi Deborah, Thank you for choosing Lexus of Royal Oak for your automotive experience. We're elated that Logan, Nicolas and Alex ensured you received great service. Thank you for taking the time to leave us a review on DealerRater and congratulations on your RX! Kindly, Julia Richardson Marketing Manager

July 20, 2024

Alvin was very welcoming and accommodating. He tried everything to please us and made sure we are not pressured in making our decisions. Alex is great too, very straightforward and he made sur More

by Rodel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Rimando, Alex Richardson
Report | Print
Aug 26, 2024 -

Lexus of Royal Oak responded

Hi Rodel, Thank you so much for leaving us a review on DealerRater! It truly makes us so happy to hear that our Lexus of Royal Oak team ensured you didn't feel pressured and from finance to barista, you enjoyed your experience. Thank you so much for placing your trust in our Lexus of Royal Oak team for this important decision, we appreciate it. Welcome to our Lexus of Royal Oak family! Kindly, Julia Richardson Marketing Manager

July 03, 2024

I would like to express my exceptional sale given to me in the sale of my Lexus RX450h+ More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Ahmad Algebali
Report | Print
Jul 08, 2024 -

Lexus of Royal Oak responded

Hi Dave, We're thrilled Ahmad provided you with an exceptional automotive purchasing experience. Thank you so much for taking the time to leave us a review on DealerRater and for placing your trust in our Lexus of Royal Oak team for the important decision. Welcome to our Lexus of Royal Oak family and congratulations on your RX450h+! Kindly, Julia Richardson Marketing Manager

June 28, 2024

Great quick service, staff very friendly. Loved the free spa service. Nozomi was very welcoming, polite and nice. She did an amazing manicure service for me. More

by Smitha Rajesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Skillen
Report | Print
Jul 08, 2024 -

Lexus of Royal Oak responded

Hi Smitha, Thank you so much for taking the time to leave Nozomi and our Lexus of Royal Oak a review on DealerRater! We're elated to hear that you love our complimentary Nail Spa and that Nozomi provided you with an exceptional manicure. Thank you for choosing our Lexus of Royal Oak Service Department for your experience! Kindly, Julia Richardson Marketing Manager

June 10, 2024

Love their service, really appreciate the service provided by Nozomi for the spa. She is such a lovely person and great service. More

by Atashi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nozomi Takahashi
Report | Print
Jun 11, 2024 -

Lexus of Royal Oak responded

Hi Atashi, Thank you so much for taking the time to leave us a review on DealerRater. We're happy to hear that Nozomi provides you a lovely experience in our Nail Spa while you're visiting us for service. We're lucky to have her on our team. We truly appreciate you trusting us with you experience and are grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

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