Lexus of Royal Oak
Calgary, AB
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402 Reviews of Lexus of Royal Oak
Our experience at Lexus Of Royal Oak was absolutely amazing. From the moment we walked in for our first test drive, we were treated with respect, our time was clearly valued and we were able to get all amazing. From the moment we walked in for our first test drive, we were treated with respect, our time was clearly valued and we were able to get all the information we needed. Dealing directly with Logan and Candice, purchasing our RX350L was seamless. We felt welcomed and comfortable, and we look forward to continuing to be part of the Lexus family moving forward. Can’t say enough good about this experience. More
Excellent customer service from the staff at Lexus of Royal Oak. Adrian, Steve, Nicolas and Lisa made the experience of purchasing my first Lexus RX 450h a wonderful experience. Royal Oak. Adrian, Steve, Nicolas and Lisa made the experience of purchasing my first Lexus RX 450h a wonderful experience. More
They told me I would have to trade in a vehicle in order to purchase one, otherwise they would not sell me a new vehicle. Also if I ordered a 2023 vehicle I would have to pay a NON REFUNDABLE deposit of $ 2 to purchase one, otherwise they would not sell me a new vehicle. Also if I ordered a 2023 vehicle I would have to pay a NON REFUNDABLE deposit of $ 2,500. In my opinion this is poor customer service. I’ll take mine elsewhere. More
Great customer service from sales to delivery to service. We have purchased 2 ES models and 3 RX models from Lexus of Royal Oak over the past 7 years. We have purchased 2 ES models and 3 RX models from Lexus of Royal Oak over the past 7 years. More
Lexus of Royal Oak has professional staffs who take care of their customers since the very first day at the showroom. I’m satisfied with their service. of their customers since the very first day at the showroom. I’m satisfied with their service. More
When I entered the bright, beautiful showroom at Lexus of Royal Oak, I was greeted by Kevin Neil who is very knowledgeable, efficient and friendly as well as patient, kind and funny! He spent 3 hours with m Royal Oak, I was greeted by Kevin Neil who is very knowledgeable, efficient and friendly as well as patient, kind and funny! He spent 3 hours with me to ensure that I got exactly the car I wanted. After we found my perfect car, I met Alex Richardson to go through the paperwork. Alex clearly explained all of my options and made the process easy. The entire experience of buying my Lexus was enjoyable; I never felt pressured at any time. I picked up my new car today and was helped by Manson who was very thorough in teaching me about the many features of my beautiful car. The women who work in Concierge are lovely, both on the phone and in person. I can't say enough good things about Lexus of Royal Oak and I look forward to a long and rewarding relationship with them. I can't wait to try the Spa when I take my car in for servicing! More
Adrian and the Lexus Team were ALL awesome! Totally professional, knowledgable, honest, friendly and treated us with respect and appreciation. Every step of our purchase (trade-in) was so easy Totally professional, knowledgable, honest, friendly and treated us with respect and appreciation. Every step of our purchase (trade-in) was so easy and a pleasure. Even after taking delivery of the vehicle, Adrian made himself accessible for questions or concerns. Loved our total experience @ Lexus Royal Oak!!! More