
Lexus of Royal Oak
Calgary, AB
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407 Reviews of Lexus of Royal Oak
I recently took my Lexus in for a routine service, expecting the same outstanding care I’ve always received. This time, however, the team went above and beyond. When it came time to pay, I was told, “ expecting the same outstanding care I’ve always received. This time, however, the team went above and beyond. When it came time to pay, I was told, “Don’t even think of taking out your card.” To my absolute surprise, the service was complimentary! I was blown away. Lexus of Royal Oak has consistently provided top-tier service, but this experience truly exceeded my expectations. A special thank you to Kassandra Saghir and the entire service team for their professionalism, kindness, and commitment to excellence. They certainly went the extra mile. I have been a loyal customer for nearly a decade, and moments like this reinforce why I will continue to be. I trust them completely. I wholeheartedly recommend Lexus of Royal Oak! More
I had a really good service experience at Lexus Royal Oak. I took my brand new Lexus in for its first check up. The staff were so welcoming and professional. The wait time just flew by because of the fab Oak. I took my brand new Lexus in for its first check up. The staff were so welcoming and professional. The wait time just flew by because of the fabulous in house spa at Lexus Royal Oak. Nozomi Takahashi is the onsite esthetician and she is excellent at her job! I really enjoyed my time with her and at the dealership. More
We had the pleasure of working with Jimmy and charles Yang in buying our Lexus UX300h. They both are very knowledgeable and patiently explained everything to choose the right model we are looking for. We Yang in buying our Lexus UX300h. They both are very knowledgeable and patiently explained everything to choose the right model we are looking for. We are happy with the overall experience in purchasing our car in Lexus royal oak branch and highly recommend it. More
SI-King is the best! He was very knowledgeable. Our experience was wonderful! He was most helpful in making our choice! Candice too was very informative. We love our He was very knowledgeable. Our experience was wonderful! He was most helpful in making our choice! Candice too was very informative. We love our car! Everyone is so impressed! Some comments were gorgeous, luxurious & real nice! More
I went to Lexus Royaloak for regular maintenance and oil change today. They offer a complimentary pedicure(By appointment only) in a private nail Spa. This is my first time try out the service. Nozomi Takah change today. They offer a complimentary pedicure(By appointment only) in a private nail Spa. This is my first time try out the service. Nozomi Takahashi a very nice lady with a big warmly smile. She make my day. The advisor in the service department is also very friendly too. More
We are really happy to purchase our vehicles from Lexus of Royal Oak .It’s been two years we are going there and we would definitely ensure that their service is top notch. During our every visit, we felt of Royal Oak .It’s been two years we are going there and we would definitely ensure that their service is top notch. During our every visit, we felt valued and welcomed. Especially, I would like to mention about Nozomi Takahashi. I loved her service during the wait time and really appreciate that we are getting it on the weekend now which is really convenient for many clients . I would love to recommend the team at Lexus of Royal Oak to everyone who is looking for purchasing their vehicle at Lexus because they care for customer satisfaction. More
The experience at the dealership was nothing short of exceptional. The team was professional, welcoming, and made the car-buying process smooth and enjoyable. Alvin, in particular, was fantastic—knowledg exceptional. The team was professional, welcoming, and made the car-buying process smooth and enjoyable. Alvin, in particular, was fantastic—knowledgeable, patient, and attentive to all my needs. He took the time to explain every detail and ensured I was comfortable with my decision. His friendly demeanor and expertise truly set him apart. The entire dealership was well-organized, and the staff made me feel valued throughout the entire process. More