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Lexus of Royal Oak

Calgary, AB

5.0
401 Reviews

7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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401 Reviews of Lexus of Royal Oak

December 03, 2024

SI-King is the best! He was very knowledgeable. Our experience was wonderful! He was most helpful in making our choice! Candice too was very informative. We love our More

by May Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Si-King
Dec 04, 2024 -

Lexus of Royal Oak responded

Hi May, We're so happy to hear that Si-King and Candice made your experience with us enjoyable and that you love your Lexus. We know selecting a vehicle and dealership is a big decision, thank you so much for choosing us. Congratulations on your new vehicle and welcome to our Lexus of Royal Oak! Kindly, Julia Richardson Marketing Manager

November 19, 2024

I went to Lexus Royaloak for regular maintenance and oil change today. They offer a complimentary pedicure(By appointment only) in a private nail Spa. This is my first time try out the service. Nozomi Takah More

by Ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van Obafial
Dec 04, 2024 -

Lexus of Royal Oak responded

Hi Ivy, Thank you for taking the time to leave us a review! We're thrilled to hear you enjoyed your experience with our Service Advisors as well as our our nail spa with Nozomi during your service. Hearing that her bright and warm personality made your day is such a lovely compliment. Thank you for placing your trust in our team for your experience, we truly appreciate it! Kindly, Julia Marketing Manager

November 05, 2024

We are really happy to purchase our vehicles from Lexus of Royal Oak .It’s been two years we are going there and we would definitely ensure that their service is top notch. During our every visit, we felt More

by Farzana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nozomi Takahashi
Dec 04, 2024 -

Lexus of Royal Oak responded

Hi Farzana, Firstly, thank you so much for your loyalty and continuing to choose us and trust us with you experience. We're so happy to hear that you find our customer service to be top notch and that your enjoy spending time with Nozomi while you are getting your nails done. Thank you so much for your recommendation, we truly appreciate it! We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Marketing Manager

October 19, 2024

Service Advisor Cassandra customer service was absolutely outstanding and friendly Also dealership was very clean. Highly recommended overall 5 star 🌟 🌟🌟🌟🌟 rating More

by sfislam0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Koh & sales Alvin & Finance Steve & Service Advisor Cassandra
Dec 03, 2024 -

Lexus of Royal Oak responded

Hi there, Thank you so much for taking the time to leave us a review on DealerRater! We're thrilled to hear you received excellent customer service from Kassandra and that you found our dealership to be clean and well-kept. We truly appreciate you trusting us with your experience and for taking the time to share it. We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Marketing Manager

October 19, 2024

The experience at the dealership was nothing short of exceptional. The team was professional, welcoming, and made the car-buying process smooth and enjoyable. Alvin, in particular, was fantastic—knowledg More

by Kolapookeshola
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alvin
Dec 04, 2024 -

Lexus of Royal Oak responded

Hi there, Wow, thank you so much for your kind words and for taking the time to leave a review of your experience. It means the world to us that our team made you feel valued and that Alvin's friendly personality, patience and attentiveness, ensured you were comfortable. Those are such high compliments, we truly appreciate it. We know selecting a dealership and vehicle is a big decision. Thank you so much for placing your trust in Lexus of Royal Oak. We're thankful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Marketing Manager

October 11, 2024

I got my pedi service by nozomi while waiting for my car to get serviced. It was a very pleasant experience. She really lives upto lexus’s quality and customer service. I would highly recommend her! More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Nozomi takahashi
October 05, 2024

Just purchased our third Lexus from Lexus of Royal Oak. We continue to return to them due to their outstanding customer service. No pressure sales and friendly atmosphere will definitely have us return a More

by Jen Fedderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas, Kevin, Steve, Brice
Oct 07, 2024 -

Lexus of Royal Oak responded

Hi Jen! We sincerely appreciate your continued loyalty and for choosing Lexus of Royal Oak again for your third Lexus. It means the world to us that you continuously place your trust in our team and are a Lexus of Royal Oak ambassador- thank you so very much. We're absolutely elated to hear that you received outstanding service, enjoyed our friendly atmosphere, and had a wonderful experience. We're grateful to have you as part of our Lexus of Royal Oak family. Thank you so much again. Kindly, Julia Richardson Marketing Manager

September 25, 2024

Excellent and highly professional dealership with high degree of customer relationship.and new technological advancement More

by Sesan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 07, 2024 -

Lexus of Royal Oak responded

Hi Sesan, We're so glad to hear that you found our team at Lexus of Royal Oak professional, service oriented, and technologically innovative. Thank you so much for placing your trust in our Lexus of Royal Oak team and for leaving us a review on DealerRater. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

September 24, 2024

Logan was exceptional, we did everything over the phone and he helped me find the exact vehicle I was looking for. More

by Mer
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 07, 2024 -

Lexus of Royal Oak responded

Hi Mer, Thank you so very much for taking the time to leave us a review on Dealer Rater of your experience with Logan and our Lexus of Royal Oak team. We're thrilled to hear Logan was exceptional and was able to be helpful and knowledgeable, finding you the vehicle that suits your needs. Thank you for placing your trust in our Lexus of Royal Oak team and for choosing us for your automotive purchasing experience. Kindly, Julia Richardson Marketing Manager

September 21, 2024

I had an appointment at the spa today. While waiting for my car to get serviced, with Nozomi. It was an amazing experience. She is kind and excellent at her job and very accomadating. O More

by antin.kiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nozimi Takahashi
Sep 23, 2024 -

Lexus of Royal Oak responded

Hi Antin, Thank you for taking the time to share your wonderful experience with us! We’re thrilled to hear that Nozomi provided you with such excellent service during your spa appointment. We're lucky to have her on our team. We’re glad your first experience with Lexus of Royal Oak was amazing! Our team is dedicated to providing a professional and helpful atmosphere, and it’s great to know we met your expectations. Thank you for placing your trust in our team, we truly appreciate it. We look forward to welcoming you back soon! Kindly, Julia Richardson Marketing Manager

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