Lexus of London - Service Centre

Lexus of London is fIrst class and best customer service consistently. It’s why I keep coming back! Always friendly and accommodating. Thank you! Jenn Hall consistently. It’s why I keep coming back! Always friendly and accommodating. Thank you! Jenn Hall More

Winter tire installation was completed at the promised time and a hand wash is always appreciated. The service associate was professional, thorough and friendly, making me feel that my business was value time and a hand wash is always appreciated. The service associate was professional, thorough and friendly, making me feel that my business was valued. More

Karen Campbell is professional and yet personable. My wife and I have been dealing with Karen for many years and we know that she is absolutely committed to making sure we are happy. wife and I have been dealing with Karen for many years and we know that she is absolutely committed to making sure we are happy. More

This the classiest car dealer I have ever dealt with. Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgea Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgeable, yet very pleasant. More

Very impressed with the service at Lexus of London. Karen Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly recommend! More

Service was timely and met all expectations.Kept updated on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable More

Overall it was good.I was even more grateful for Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. More

Dale greeted me on time and completed all the necessary “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner c “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner car for the morning. Karen served me immediately when I returned and assisted me in meeting Sue Vincent. All very efficient with no inconvenience to me. The car was was appreciated. Thank you. More

Very disapointed . Expected my service to take 'about an hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even t hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even the side mirrors. This is not what I recall from previous visits. More

I am 90 years old and only able to walk with the help of 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the f 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the frozen parking lot. This is exceptional service. More