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Lexus of London

London, ON

4.9
3,812 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,812 reviews

November 12, 2019

Great people, cars and experience My new Lexus Hybrid is my second purchase from Lexus of London. The experience working with the dealership is one of receiving the ultimate in persona More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
November 12, 2019

Excellent dealership experience. If you are a Lexus lover like I am, it’s worth the drive to London! The sales and service professionals at Lexus of London will consistently provide exceptional customer serv More

by skotsifas
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Henry Gao
November 11, 2019

Strong Organization Sales and support staff are very professional and yet cordial. First impression is that this is a busy well run organization. Second thought is the ex More

by bomata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Tom Hiscott
November 11, 2019

It was pleasure meeting kevin from sales. A wonderful person to talk to and learn about the Lexus car. He was very honest and informative it was my first visit to this dealership and will not be my last. More

by Amindahbour
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Lexus of London Review My husband and I recently leased the Lexus RX from Lexus of London. This is the second car that we have leased and it is the dealership where we bring More

by Leeora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

First time purchasing and the experience was made simple without any unnecessary stress. Questions were answered and the sales department was very helpful in showing various available options on actual cars More

by NV
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Always awesome! First, there are very few issues with a Lexus. Second, anytime there is one, it is dealt with on a timely, professional and enjoyable basis. I tell More

by carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Very clean facilities, equipped with a welcoming atmosphere with fantastic customer service. Sue Vincent is exceptional: she is exceedingly patient and cares to match the perfect vehicle to each cus More

by knuyten
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Larry Liang was very helpful. This is my first car and he helped me go through all the process of leasing a car. Thanks for speaking in mandarin to my parents. They felt confortab More

by Eugenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nathan b
November 07, 2019

Very friendly and polite person with professional skills , reliable and tries his best to help every customer at any time, never wrong contacting with Larry when u need a car! More

by Songlin
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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