Lexus of Calgary

Bully tactics The RX was our first choice and we contacted them asking to negotiate (fairly) a price, we were told if we bought our RX elsewhere we WILL not get VIP The RX was our first choice and we contacted them asking to negotiate (fairly) a price, we were told if we bought our RX elsewhere we WILL not get VIP benefits during our service stop; they would not offer a discount so they threaten not to extend a benefit any Lexus owner is entitled to. They only offer to give you a discount when they learn you have a better price. Avoid at all costs. More

Buying experience Exellent, professional service. Kin to please.Knowable.No high pressure sales.Patient. We were introduced to different models of cars and had oportu Exellent, professional service. Kin to please.Knowable.No high pressure sales.Patient. We were introduced to different models of cars and had oportunity to test drive. Thay was great and let us to make decision without stress More

Great service This is my third leased vehicle from Lexus of Calgary. While I love the vehicle, the service I receive keeps me coming back, They always deliver what This is my third leased vehicle from Lexus of Calgary. While I love the vehicle, the service I receive keeps me coming back, They always deliver what they have promised - prompt, polite and efficient. More

Efficient and excellent service Had no issues in arranging an appointment and a loaner for my car servicing. Came in that morning, drove into the service bay which I love, handed ove Had no issues in arranging an appointment and a loaner for my car servicing. Came in that morning, drove into the service bay which I love, handed over my keys, walked thru the doors into service with no waiting, and was out and in my loaner within about 10 minutes - all very relaxed for me as the customer. Was called early afternoon that my car was ready for pick up and repeated the same process thru the service bay - no issues. Very efficient and all done with a positive service orientation. More

Service Appointment I had a problem with my brakes and I stopped by Lexus of Calgary on Tuesday afternoon to book and appointment. They got me an appointment the next da I had a problem with my brakes and I stopped by Lexus of Calgary on Tuesday afternoon to book and appointment. They got me an appointment the next day. The problem was fixed by 1 pm on Wednesday. The service advisor kept my informed of progress and when the car was fixed they shuttle service picked me up and I was back to work by 2:30 pm. Gordon I More

First Class Customer Service Experience It was a pleasure dealing with Meagan and the team at Lexus of Calgary. The overall buying experience was effortless, positive, comfortable, organized It was a pleasure dealing with Meagan and the team at Lexus of Calgary. The overall buying experience was effortless, positive, comfortable, organized and detailed. Completely focused on the customer and going above and beyond expectation. I look forward to continuing the relationships I have now developed at the dealership. I will be referring friends to Meagan and the Lexus product. More

Lexus of Calgary Service #1 Consistent excellent service with knowledgeable staff , courteous front end staff. Always a pleasant experience without exception. This sets Lexus of Consistent excellent service with knowledgeable staff , courteous front end staff. Always a pleasant experience without exception. This sets Lexus of Calgary at the top for service across the. Board I will continue to recommend them as I drive my 3 Rd Lexus , aging purchased from excellent sales staff! Thanks! More

friendly and thorough We felt welcome at the service counter. The staff were courteous and helpful. The Coffee bar and massage chair made waiting a pleasant experience. T We felt welcome at the service counter. The staff were courteous and helpful. The Coffee bar and massage chair made waiting a pleasant experience. The loaner vehicle was definitely very convenient for us. More

in and out good to know that this dealership takes care of your problem the first time. No hassle. Just quality service and coffee to go. Well done good to know that this dealership takes care of your problem the first time. No hassle. Just quality service and coffee to go. Well done More

First class From the moment you drive in with your vehicle until the time you leave after the service is done the treatment is impeccable!e. Everyone is very frie From the moment you drive in with your vehicle until the time you leave after the service is done the treatment is impeccable!e. Everyone is very friendly and most helpful More