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Lexus of Calgary

Calgary, AB

4.1
87 Reviews

22 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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87 Reviews of Lexus of Calgary

April 27, 2023

Excellent service from Oscar Morineau and helpful assistance from the Service Department replacing a troublesome fuel cap. More

by dgplcy
Recommend Dealer
Yes
Employees Worked With
Mark Cory, Oscar Morineau, Rhone Baria
April 21, 2023

Knowledgeable and professional staff Were a great help to me is selecting and delivering my new ES350. Claudia Park is an excellent salesperson who is committed to meeting your needs. Mark Coy and Danilo Ka More

by PersimmonAlan
Recommend Dealer
Yes
Employees Worked With
Mark Cory, Claudia Park, Danilo Kaeser
Apr 21, 2023 -

Lexus of Calgary responded

Thank you so much for taking the time to leave such a kind and positive review! We are thrilled to hear that you had a great experience with our business and that we were able to meet your expectations. We take pride in providing excellent service to our customers, and we're so glad to hear that our efforts are paying off. We truly appreciate your business and your feedback. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future. Thank you again for your review!

April 16, 2023

Excellent experience in pqzurchasing the new RX350 with the help of Claudia Park, Donavan Smith and Krista Cole. Claudia Park for her customer service and time for helping us choose the model and accesso More

by annavelasco_2003
Recommend Dealer
Yes
Employees Worked With
Donavan Smith, Claudia Park, Krista Cole, Danilo Kaeser, Erika Szabo
Apr 21, 2023 -

Lexus of Calgary responded

Thank you so much for taking the time to leave a positive review. We are thrilled to hear that you had a great experience with our business. We take pride in providing excellent customer service, and it's always gratifying to hear that our hard work is paying off. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your review, and we look forward to seeing you again soon!

April 16, 2023

Greatly appreciate the customer service and assistance of Claudia Park, for providing recommendations and timelines of the new RX350 for my wife. She provided us with a great selections of vehicle accessorie More

by jvelasco3
Recommend Dealer
Yes
Employees Worked With
Donavan Smith, Claudia Park, Krista Cole, Danilo Kaeser, Erika Szabo
Apr 21, 2023 -

Lexus of Calgary responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our services and that we were able to meet your expectations. It means a lot to us to hear that our efforts are appreciated and we are thrilled to have been able to provide you with a great experience. We take pride in providing excellent customer service, and it's always gratifying to hear that our hard work is paying off. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your review, and we look forward to seeing you again soon!

January 25, 2023

Classy clean very professional with great service. Returned email and communication.prompt ly. Will be dack More

by jfschipper
Recommend Dealer
Yes
Employees Worked With
Oscar Morineau
Jan 25, 2023 -

Lexus of Calgary responded

Thank you for taking the time to leave us a review!

November 04, 2022

I bought a Lexus through this dealership and was extremely pleased with the experience from beginning to end. Hussein was the first person I dealt with. Was exceptional throughout and found me exact More

by catherineswagar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeVar, Mark Cory, Hussein Kabalan, Danilo Kaeser
Nov 04, 2022 -

catherineswagar responded

Thank you so much for everything. Love my new Lexus. Will see you on a month.

Nov 07, 2022 -

Lexus of Calgary responded

Thank you Catherine for taking the time to leave us such a thoughtful review! We look forward to assisting you again soon

November 01, 2022

It was a really great and wonderful experience shopping at Lexus of Calgary. The professionalism of your staff and the hospitality is what will really make a customer to earnestly want to come back and sho More

by Rasheed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Kabalan, Donavan Smith, Danilo Kaeser
Nov 02, 2022 -

Lexus of Calgary responded

Thank you Rasheed for taking the time to leave us such a thoughtful and detailed review. We are so happy to hear that you enjoyed your buying experience and we hope to assist you again in the future.

October 31, 2022

Hussein is by far one of the most down to earth sales rep I have worked with. He is very calm and understanding and knowledgeable. He helped me find a perfect Used Highlander for a perfect price. Most seamle More

by Xander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cory, Hussein Kabalan, Donavan Smith
Oct 31, 2022 -

Lexus of Calgary responded

Thank you Xander for taking the time to leave such a thoughtful review. We are so happy to hear that your experience with Hussein was seamless and enjoyable! We hope to assist you again in the future.

September 19, 2022

We are writing this review so that customer are not mislead. Mr Andrew Cho in Finance department are selling mechanical breakdown insurance which is not useful . We were told, we will get some part of More

by HIMANSHKUNJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Cho
Oct 03, 2022 -

Lexus of Calgary responded

Good Afternoon, Thank you for taking the time to leave us a review. As per your discussion with our Pre-Owned Sales Manager, you will be receiving your refund once the term of the warranty has ended. We are sorry to hear that you felt misled by our staff... if you have any further questions regarding the terms of the warranty please feel free to contact us. Thank you kindly, Lexus of Calgary Management

August 02, 2022

Too many spots with sales person. I felt as if he was running from client to client. A good thing you’re busy but…. More

by Matt kellett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Kabalan
Aug 29, 2022 -

Lexus of Calgary responded

Thank you Matt for taking the time to leave us a review. We are sorry to hear that your overall experience seemed rushed. Please contact our management team at concierge@lexusofcalgary.com if there is anything we can do to rectify this.

Aug 29, 2022 -

Matt kellett responded

Nope all good my overall experience was great. As a business owner myself I wanted to give constructive feedback that’s all. Thanks.

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