Lexus South Pointe

It’s always at Lexus South Pointe It’s classy service and customer service agents listen to you. This particular experience this time round, they fixed some inconsistent messaging that It’s classy service and customer service agents listen to you. This particular experience this time round, they fixed some inconsistent messaging that I had received on the phone from one of their customer service team and that was good to see! More

The Best Service Always accommodating, professional and helpful! All of the staff I’ve ever dealt with have been friendly, pleasant and courteous. It really makes the Always accommodating, professional and helpful! All of the staff I’ve ever dealt with have been friendly, pleasant and courteous. It really makes the experience so much easier. More

As always the experience from the staff at Lexus South Point Our experience with Lexus South Pointe is one of professional and caring staff. They go above and beyond to make sure their service is the best and at Our experience with Lexus South Pointe is one of professional and caring staff. They go above and beyond to make sure their service is the best and at the same time ensuring your needs are met at each and every visit. Thank You Lutfor More

Great service When I phoned to make a service appointment, I was asked when I want to come in, not what slots are open. Lexus stated how long it will take 1 to 1.5, When I phoned to make a service appointment, I was asked when I want to come in, not what slots are open. Lexus stated how long it will take 1 to 1.5, and was completed as promised. Excellent job. More

Good advisor, professional Professional, willing to listen to the customer. Responded to the questions asked. Responded quickly to the voice messages. Explained what services Professional, willing to listen to the customer. Responded to the questions asked. Responded quickly to the voice messages. Explained what services provided and paid attention to the questions customer asked. More

Used Vehicle Purchase at Lexus Southpointe Had a fantastic experience at Lexus Southpointe. Staff is knowledgeable, attentive and professional. Felt no pressure to make a purchase at the time o Had a fantastic experience at Lexus Southpointe. Staff is knowledgeable, attentive and professional. Felt no pressure to make a purchase at the time of visit. More

Installing Accessories The service advisor went through all three accessories they were installing and checked to see if I had any questions. There were no hidden costs, the The service advisor went through all three accessories they were installing and checked to see if I had any questions. There were no hidden costs, the job was completed on time and car was cleaned inside and outside. I was given a loaner for the day while while my car was having the accessories installed. The service advisor was very helpful and friendly, I am very happy with Southpointe Lexus and the service I have received so far. More

Bonus pedicure! The service department here is the best. Excellent attention to details, beautifully washed at the end. The best part is the pedicure! She is the nice The service department here is the best. Excellent attention to details, beautifully washed at the end. The best part is the pedicure! She is the nicest bonus for bringing our vehicle for servicing here. More

Regular maintenance Dave is a great advisor... attentive and I felt really taken care of. He completed the work we asked for and noted items that are coming up in the ne Dave is a great advisor... attentive and I felt really taken care of. He completed the work we asked for and noted items that are coming up in the near future to which we need to pay attention More

Amazing staff and car detailing! Everything about my experience from the first interaction with the incredibly friendly front desk receptionist, to my call with Shauna in Service and Everything about my experience from the first interaction with the incredibly friendly front desk receptionist, to my call with Shauna in Service and then pick up was amazing! I called initially to inquire about the car detailing packages and spoke with Shauna who was absolutely fantastic in helping me pick the right one for my car. She managed to accommodate me for the weekend when I would be able to leave my car for 2 days with absolutely no hassle. The car came back immaculate! It looked better than when it was brand new! I had such a great experience with just my car detailing that this will be the first dealership I go to when searching for my next vehicle! Thank you guys so much! More