Lexus On The Park

Excellent experience from beginning to leaving with new car We were treated in a friendly and knowledgeable manner in addressing all questions directed to choice of model. At no time were we pressured to make o We were treated in a friendly and knowledgeable manner in addressing all questions directed to choice of model. At no time were we pressured to make our decision. Upon deciding which model and colour,and discovering the in stock model had been sold , another was found elsewhere within two days and was readied with proper paperwork including transfer of plates in less than an hour of arrival. Efficiency and courtesy without by Mark Easton. This was followed by a very clear and patient intro to the complexities of the car's many controls with the assurance of repeated lessons if and when necessary.by Josie Allen.Couldn't have been more pleased. More

Customer Service:Josie Allen I was having difficulties with my Bluetooth function on my new 2015 Lexus IS250. I dropped in to the Sales Centre on a busy Sat. afternoon - met with I was having difficulties with my Bluetooth function on my new 2015 Lexus IS250. I dropped in to the Sales Centre on a busy Sat. afternoon - met with Josie Allen who quickly solved my problem - really an issue with my blackberry. But she is a Delivery Specialist and proceeded to give me a great "orientation" to my car - pointing out features I was not aware of. What a great service - Thank you, Josie! More

Excellent customer service! Tom really took care of us! Tom listened to our requests and was passionate about finding the perfect car for us. Tom is amazing and we will not hesitate to send our friends and Tom listened to our requests and was passionate about finding the perfect car for us. Tom is amazing and we will not hesitate to send our friends and family to him. If you go to this dealership, you will be well looked after and you will leave feeling special. We didn't feel any pressure to make a purchase either. You definitely will not get the attitude and bad customer service you will get at Parkview BMW. More

No Doubt in my mind My previous vehicle was purchased through a broker from a dealership in SW Ontario and since I live in Whitby, I had to find a dealer in Toronto for s My previous vehicle was purchased through a broker from a dealership in SW Ontario and since I live in Whitby, I had to find a dealer in Toronto for service. I was lucky to have picked Lexus On The Park. Because of the terrific relationship with their service department for the last six plus years [Brian in particular] I went to them several times during that period to look at newer models but was so satisfied with my 2008, RX400H that I never traded. When Lexus finally introduced the NX series, I knew I had found my next vehicle. I went to this dealership first and must admit they were the place where I wanted to deal. Stephen De Silva who I talked with several times over the years arranged a test drive to show me the vehicle and gave me the first pricing, understanding when I said I would think about it for awhile and come back when I was sure. I had already decided I wanted this vehicle and only wanted to review competitive pricing. I did this and returned to Lexus on the Park to finalize a deal. I finished up there buying the vehicle from them. From start to finish, led by Stephen and meeting with all the other members of the team, I was was treated very professionally and was more than satisfied with the whole process. The final step in the process was time with Josie Allen the Delivery Consultant who went over the features of the vehicle with me. As I try to further educate myself with this sophisticated vehicle, I realize I will need another session which she had gracefully offered. I started off by talking about the service area of the dealership and I finish with that area as it will be my most important contact going forward. Over the years I have been involved in Auto service, managing up to 24 bays in one of my companies and recognize the difficulties in this area. As with all of the people I have now met during this transaction, you run the best operation I have ever been involved with and management is to be congratulated for assembling such a terrific team. More

Excellent service and friendly staff Got what i wanted with a very reasonable price with ease and help of a great staff. If you are buying Lexus and live in the Toronto, you must go her Got what i wanted with a very reasonable price with ease and help of a great staff. If you are buying Lexus and live in the Toronto, you must go here. More

Superior customer service My wife and I felt comfortable working with Kevin Loth from the moment we met him. His attention to detail and caring attitude really stood out for u My wife and I felt comfortable working with Kevin Loth from the moment we met him. His attention to detail and caring attitude really stood out for us. He took the time to listen to what we were looking for and found the perfect vehicle for us. We couldn't be happier with our RX350. Thank you Kevin! Jeff Wilson More

Unbelievable Service! I felt very special. My sales team were so pleasant and helpful. I am a new Lexus customer. My whole team were very knowledgable, reassuring and atte I felt very special. My sales team were so pleasant and helpful. I am a new Lexus customer. My whole team were very knowledgable, reassuring and attentive. Thank you. More

Ultimate Customer Service The team of Alistair Baxter , Mark Easton & Josie Allen were outstanding, what an experience , happy to have been a return customer leasing a Lexus s The team of Alistair Baxter , Mark Easton & Josie Allen were outstanding, what an experience , happy to have been a return customer leasing a Lexus suv , our entire family has dealt with this team for many years More

Great Staff Both my salesperson (Mark Easton), sales support (Josie Allen), and Finance (Anthony T) were wonderful. They truly put effort into ensuring a good b Both my salesperson (Mark Easton), sales support (Josie Allen), and Finance (Anthony T) were wonderful. They truly put effort into ensuring a good buying experience. That is why I have continued with Lexus. More

Exceptional Service After two months of looking and shopping for a car I landed in the first dealership (Lexus on the Park) recommended by my sister who purchased her car After two months of looking and shopping for a car I landed in the first dealership (Lexus on the Park) recommended by my sister who purchased her car on July-2014 by the same salesperson Benjamin (Ben) Momayez. I was looking to purchase a new BMW X1. I test drove 4 of the same model in different BMW dealerships. In general my experience wasn't pleasant and I decided to rent a car for a while . After few days, I decided to go with my sister's recommendation to call Benjamin. Ben made the process very pleasant and easy for me. I trusted his experience /knowledge and his superior service. I purchased my car ( pre-owned Lexus IS250) on April-30-2015. Ben introduced me to his manager John de Sousa who congratulated me on my purchase and offered his help if I had any questions. My sister visited me at work to see my new car. My colleagues congratulated me on my choice . Ben must have added another happy client to Lexus lovers list. Thank you Ben! Pooran Ghorbani More