Lexus On The Park

Prea Harry - Customer Service at it's Best! Dear Lexus On the Park: I wanted to express my sincere gratitude for the efforts of one of your sales team member, Prea Harry. Prea was informative Dear Lexus On the Park: I wanted to express my sincere gratitude for the efforts of one of your sales team member, Prea Harry. Prea was informative, thorough and above all, friendly helping me lease a brand new 2016 IS 300 AWD F-Sport Package. Prea, ensured that the entire process was smooth, organized and hassle free. Moreover, I was truly impressed with her professionalism. She took the time to explain what was happening during the enitre process; ensured that she meticulously demonstrated and explained the features and how to operate all of the accessories. I will definitely be recommending Prea to friends and family members moving forward. I absolutely love the IS300 and it would not have been possible without Prea's help! Sincerely, Steven K More

No detail too small All questions were answered in a clear and concise fashion leaving no doubt that my decision to buy from Lexus on the Park was a good one. Farzad was All questions were answered in a clear and concise fashion leaving no doubt that my decision to buy from Lexus on the Park was a good one. Farzad was easy to talk to and responded well to my concerns. Christine's explanations were patient, clear and helpful. Keep up the good work. More

AJ is a pro I had a very positive experience with AJ and Lexus OTP from first contact! AJ was engaging and knowledgeable and wasted little time finding the right I had a very positive experience with AJ and Lexus OTP from first contact! AJ was engaging and knowledgeable and wasted little time finding the right vehicle for us. No games when it came to negotiating the sale price. A true professional. I look forward to future dealings with AJ! More

The Best Service!! Brought in my wife's 2007 RX400h to Abid recently and I left completely impressed with the service all the way through from walking in the door. I've Brought in my wife's 2007 RX400h to Abid recently and I left completely impressed with the service all the way through from walking in the door. I've used smaller mechanics in the past and was tired of the inconsistent service. Abid made me feel comfortable and though we had a few things that needed to be done, provided recommendations of what had to be done and what could wait until next service (without sacrificing the safety of my family!!) All this AND it was expedited since my wife needed to pick up my son from daycare at 5pm! Thank you Abid and the Lexus team! More

I've just experienced excellence! This is my first foray into luxury car market - luxury to myself, really - and Stephen was a fantastic source of information that made, what I conside This is my first foray into luxury car market - luxury to myself, really - and Stephen was a fantastic source of information that made, what I considered to be big decisions, a breeze. He shared information not only about the vehicles but also about most people's buying habits and the like, making it very easy to choose the ideal vehicle. He, along with the team of individuals who aided with the purchase (Josie - special mention here for helping me transition from Luddite to high-tech road warrior) brought a graceful ease that spoke of class and experience. Seriously, it felt like white-gloved service! They are the simply the example of excellence that is Lexus! More

Purchasing a certified used Lexus RX350 Our experience purchasing a 2015 Lexus RX350, from your dealership was first class. I had seen the vehicle on line and through calling the dealership, Our experience purchasing a 2015 Lexus RX350, from your dealership was first class. I had seen the vehicle on line and through calling the dealership, I received a call back from Kevin Loth. Kevin's call set the stage for a very professional and enjoyable transaction. Kevin was not only technically very competent, but a joy to work with on a personal level. We felt well looked after every step of the way. Subsequent follow up calls, from Kevin, after our purchase were both timely and much appreciated. We had been dealing with another Lexus dealership for the past 12 years, Kevin's personality, professionalism and commitment lead us to purchase at your dealership, and although we live in Mississauga we will have our Lexus serviced at Lexus on the Park. More

FANTASTIC Service Thomas and the team provided outstanding service during our recent purchase. We were so impressed - that we have switched from our previous Lexus dea Thomas and the team provided outstanding service during our recent purchase. We were so impressed - that we have switched from our previous Lexus dealership and will only be dealing with Lexus On the Park going forward. Wonderful experience and amazing follow up. thank you Tom! More

True family Dealing with this dealership for almost seven years to date. Purchased my cars only from them for a good simple strong reason. THEY ALWAYS MADE ME FEE Dealing with this dealership for almost seven years to date. Purchased my cars only from them for a good simple strong reason. THEY ALWAYS MADE ME FEEL WELCOME AND ACCOMMODATED. A true sense of family. More

Sales experience My experience was exceptional. Every part of purchasing my car was above board. From the charming and incredibly friendly receptionist to Tom Homewood My experience was exceptional. Every part of purchasing my car was above board. From the charming and incredibly friendly receptionist to Tom Homewood, Stephanie, the finance manager to Josie Allen who set the car up for me. More

new car purchase Quick, professional and fair service while trading an old Lexus in and buying the new one!!! Knowledgable and friendly staff! The dealership took int Quick, professional and fair service while trading an old Lexus in and buying the new one!!! Knowledgable and friendly staff! The dealership took into consideration my long term relationship with them and satisfied my price expectations. More