Lexus Of Edmonton

Our experience with this dealership is always excellent. Ian Fernandez always accomodate our special request since, from the first to this second purchase, he is open to helping us set up the surprise for o Ian Fernandez always accomodate our special request since, from the first to this second purchase, he is open to helping us set up the surprise for our daughter which turned out perfect with the assistance of Mikhail too. Ian helped made our purchase as smooth as possible with the help of Cody Duffield from Finance. More

Had a fantastic experience on the my wife’s purchase not long ago and I was about to look at purchasing another Lexus . The second dealing was very bad and disappointing experience. The general manager and long ago and I was about to look at purchasing another Lexus . The second dealing was very bad and disappointing experience. The general manager and principle called it poor communication but they were just protected themselves ,never did hear from owner about my concerns after multiple emails . I had to deal with general manager because my salesperson (who was terrific was away) . I have bought many new cars over the years and this experience was one of the worst if not the worst. Ended up buying my LC500 out of Quebec and had it shipped to edmonton and it was still cheaper and a way better experience . Just saying at this time you have a 50/50 chance of a good experience with this dealership . I have talked to Lexus Canada and they should hear from them , I never have . Do you homework with this dealership and be careful who you deal with . I will report back once I use their service department hopefully that manager knows what he is doing better than the others ,there is only two dealerships in Edmonton and the other is on the other side of the city so I will see how its run .Wish me luck More

My wife and I drove up from Calgary to look at an RX 350 that she found on line. Hank Khatri looked after us and did a fantastic job. Professional, polite and honest, he did a great job creating a carefre that she found on line. Hank Khatri looked after us and did a fantastic job. Professional, polite and honest, he did a great job creating a carefree and enjoyable experience. A great person to do business with and a very accommodating individual. He made the trip to Edmonton an enjoyable experience. My wife loves the Lexus. Happy wife, Happy life!! Thank you Hank, Albert and Antoinette Calgary Alberta More

Had 2 dealings with this dealership ,one was one of the best experiences my wife and I have had and one was one of the worst .Different people involved ,all I will say get everything in writing and watch m best experiences my wife and I have had and one was one of the worst .Different people involved ,all I will say get everything in writing and watch management . More

Brought the 2023 RX350h for a cruse control issue. Service manager Robert Watson kept the car at the dealership until the problem was determined and solved. Robert gave us a RX350 to go home to Hinton Service manager Robert Watson kept the car at the dealership until the problem was determined and solved. Robert gave us a RX350 to go home to Hinton until the new part could be installed. Lexus driver delivered our Lexus and took their Lexus back. Service was amazing. Great service writers, technicians, and service manager. A pleasure to deal with. More

I had a fantastic experience purchasing my car from Lexus of Edmonton. The sales team was friendly, helpful, and not at all pushy. Special mention to Ian Fernandez for taking good care of us and was always t of Edmonton. The sales team was friendly, helpful, and not at all pushy. Special mention to Ian Fernandez for taking good care of us and was always there in every little decisions that we made. They listened to my needs and helped me find the perfect vehicle that suits us perfectly. The entire process was smooth and hassle-free, from test driving to financing. Thanks also to Bo Ge for helping us get approved within our budget. I'm extremely satisfied with my purchase and would definitely return to Ian Fernandez and Bo Ge at Lexus of Edmonton for future car purchases. More

We bought RX350h fantastic loved it Don, Ian and Cory made our deal very satisfied very friendly service made our deal very satisfied very friendly service More

We went to Lexus of Edmonton to look at SUV options and left the proud owner of a 2024 RX350. WHY? From the time we entered the front door, we were made to feel at home. All the staff appeared like they wa left the proud owner of a 2024 RX350. WHY? From the time we entered the front door, we were made to feel at home. All the staff appeared like they wanted to be at work. Ian Fernandez greeted us, answered our questions, gave us options and arranged a test drive. Ian was knowledgeable, courteous and above all NO HIGH PRESSURE. The Lexus Edmonton atmosphere and Ian’s personality were the tipping point to go from Browsing to Buying. THANK YOU More

My husband and I had a great experience with Lexus of Edmonton. If you are looking for a used Lexus, please contact Hank Khatri. Hank was very helpful and has a great personality, knowledgeable, funny an Edmonton. If you are looking for a used Lexus, please contact Hank Khatri. Hank was very helpful and has a great personality, knowledgeable, funny and helpful. He made the process fast and easy. Great customer service. Keep up the good work, Hank. More

We just purchased a brand new 2024 Lexus NX350H with Ian Fernandez's help. As we walked in the door, Ian provided us with a warm greeting. He friendly and professionally answered all of our questions and un Fernandez's help. As we walked in the door, Ian provided us with a warm greeting. He friendly and professionally answered all of our questions and understood our needs and efficiently arranged the test drive. With his help, the whole purchase process went very smoothly and easily. We are happy with his great service and will give him 5 stars! More