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Lexus Of Edmonton

Edmonton, AB

4.6
298 Reviews

11204 170 St NW

Edmonton, AB

T5S 2X1

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298 Reviews of Lexus Of Edmonton

November 07, 2016

customer service on point Thank you Gordon Graves - An exceptional sales consultant at Lexus of Edmonton. His engagement was costumer focused! Gordon understood my situation an More

by lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Graves, Zach Carey
November 05, 2016

Great performance My wife and I where in the market for a new SUV. We had contacted Lexus online sales and received an immediate response from Carlos. The attention to More

by YYC123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guevara
November 02, 2016

Professional dealership and staff Purchased our first Lexus this week. Heard from a friend that the dealership was exceptional in making sure you are as a customer were treated special More

by CM16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Jackson, Jillian Domes, Cory Duffield
October 04, 2016

Professional sales, but the service department is just OK. I bought my RX350 a year ago and thought "what a great experience". Well, that was soured after my first visit to the service department and is totall More

by RX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henok for Sales
Nov 02, 2016 -

Lexus Of Edmonton responded

Hello, My name is Matt Miller and I am the General Manager of Lexus of Edmonton. I am very disappointed to hear about your service experience here at Lexus of Edmonton. Our Number 1 Priority is providing the best guest experience within all departments in our dealership. I would like to speak with you personally so we can address this as soon as possible. All feedback good and bad helps us improve our processes on providing the best experience. Could you please email me at mmilller@lexusofedmonton.ca or call me at 780-466-8300 at your earliest convenience. Thank you. Matt Miller

October 03, 2016

Lexus of Edmonton We recently bought our second Lexus RX 350.Excellent car,a very pleasant drive. All of the staff are very pleasant and professional.Lexus has given u More

by brianw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Eastland
August 25, 2016

Professional service Front end staff very friendly and service department staff are very knowledgable. Mohammed in the parts department is a professional who serves hi More

by Eugene Malo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
August 16, 2016

Easiest vehicle purchase transaction of my life. Alan was simply the best. Lexus vehicles have a huge advantage against every other company in terms of features and performance. Lexus Of Edmonton is More

by Mrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan B
August 06, 2016

Friendly Dealership Staff was friendly and helpful, service was quick and quality was great, the courtesy car that we received was great as well. Overall, a pleasant expe More

by kwlee26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Parker
July 31, 2016

Awesome!!!!! We came into this dealer looking to purchase a new SUV. We first started our experance on line with Carlos. He was so helpful and patient with us. And More

by DonnaRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guevara
July 29, 2016

Excellent attitudes, friendly environment, nice xtras Friendly welcome, activities for customer while waiting for car, no charge battery for fob, all staff eager to help and answer any questions, senior s More

by Retired
Recommend Dealer
Yes
Employees Worked With
Dallas
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