Lethbridge Toyota

Excellent dealership These guys should give lessons in customer service. Professional in every way. Right from first contact to follow ups well after the sale they took ca These guys should give lessons in customer service. Professional in every way. Right from first contact to follow ups well after the sale they took care of everything.We will go to them to purchase our next vehicle for sure and we live 2500km north of Lethbridge. More

Simple, stress free experience. When I first called about the truck, Scott took my call and immediately told me to come on in for a test drive. Scott was very open and inviting and e When I first called about the truck, Scott took my call and immediately told me to come on in for a test drive. Scott was very open and inviting and even stayed after hours for me to get a full look at the vehicles options. Being a Dodge, Scott took the time out of his day to read up on all the features it had to offer and was able to make me feel very good about going ahead with the approval process to finance this truck. Any questions I had Scott made every effort to find out all the information he could for me to be satisfied. I couldn't have asked for a better salesman to deal with. After knowing the truck was everything I wanted I was sent to the finance department where I had the pleasure of working out finances with Lauren. She had me approved in under 24 hours and she was able to get me an awesome interest rate. She was super friendly and was very thorough in making sure I understood everything (since it was my first time financing through a dealership). I will definitely recommend Lethbridge Toyota to anyone looking for a new or used vehicle. Very pleasant and stress free experience. Big thanks to Scott and Lauren, and everyone else at Lethbridge Toyota, I couldn't be happier with my new truck! More

Used vehicle purchase Our salesman Scott was awesome!! Highly recommend him!! I is the reason I considered buying a vehicle. He was very likeable, knew his product well and Our salesman Scott was awesome!! Highly recommend him!! I is the reason I considered buying a vehicle. He was very likeable, knew his product well and was happy to answer all my questions. I am sad that I won't see him now that my purchase is complete! More

a nice dealership The experience was seamless and Scott was very helpful in fully explaining the various features of the vehicle I bought. Any questions we had that cou The experience was seamless and Scott was very helpful in fully explaining the various features of the vehicle I bought. Any questions we had that could be answered immediately were looked into and answered later. More

A great experience buying a car We had a great experience at Lethbridge Toyota. We were given excellent information and clear options. In looking at our choices we did not feel press We had a great experience at Lethbridge Toyota. We were given excellent information and clear options. In looking at our choices we did not feel pressure to buy new or used, our needs were the first priority. We drove away happy and look forward to connecting with the sales and service team in the future. More

Excellent Staff and Honest Dealings... a rare find indeed! I recently purchased my 2014 Prius from Jeremy. We live in Calgary and so all of our conversations were over the phone and email. I can honestly say I recently purchased my 2014 Prius from Jeremy. We live in Calgary and so all of our conversations were over the phone and email. I can honestly say that he made sure we knew exactly what we were buying before we even arrived. Once we got there Jeremy sent us on the way for our test drive, Screcko talked us through our financing, and Reid explained all the ins and outs of our new hybrid vehicle. Our past experiences with dealerships has been a very rocky one but we felt very taken care of. It was refreshing to not have to worry about being taken advantage of! Thanks Guys!! More

Great customer service I bought a used van from Lethbridge toyota in April. I was very happy with the whole process from the initial decision to buy the van to driving away I bought a used van from Lethbridge toyota in April. I was very happy with the whole process from the initial decision to buy the van to driving away in it. Everyone I dealt with was friendly and very efficient. I would recommend this dealership to anyone looking to get in to a new vehicle! More

Very Friendly I recently bought a car from Jeremy and was very confident that I was getting a good car. He was very friendly and knowledgeable and I didn't have any I recently bought a car from Jeremy and was very confident that I was getting a good car. He was very friendly and knowledgeable and I didn't have any concerns. More

Great Dealership, Awesome Staff! Lethbridge Toyota is a great dealership, so far I am very pleased with my recent vehicle purchase. I delt with Scott Petersen and Screcko Ponjavic, bo Lethbridge Toyota is a great dealership, so far I am very pleased with my recent vehicle purchase. I delt with Scott Petersen and Screcko Ponjavic, both employees did an exceptional job. Scott really went above and beyond and was a knowledgable employee, I really appreciated the extra time he spent with us in order to make a deal happen, as well as his high attention to detail and willingness to put the customer first. I'm not usually one to write reviews but this guy definitely stood out and I highly recommend him and this dealership. More

Amazing Angels If there was higher than 5 stars, this dealership would get it. Everybody looking to get into a vehicle needs to go here FIRST. You wont go anywhere If there was higher than 5 stars, this dealership would get it. Everybody looking to get into a vehicle needs to go here FIRST. You wont go anywhere else. This company has an exemplary team working there and is beyond excellent to deal with. I have never been to a dealership where the people care about your personal adventures with GENUINE interest, rather than you being just another sale. My family, like many recently, has had significant changes financially throughout 2016. One of our stressors was our vehicle (2013 Toyota Sequoia), which we purchased in 2014 through Tacy at Lethbridge. (Back then we lived in Lloydminster. Now we live in Central Alberta) That was an awesome experience....so I contacted her again in 2016, wanting only ideas/advice from someone in the industry. I used their email on their website. A couple hours later, Tacy CALLED me back. (I never expected a personal phone call response, especially in this day and age of texting and Facebook messaging, etc. Nobody takes the time for "the personal touch" anymore.) I explained my situation, believing I knew everything already, and Tacy took it from there. I spoke with Lauren in Finance, who has more patience than anyone I've ever met, Logan, Used Sales Manager, who stayed in constant touch and displayed exemplary professionalism throughout the process. (Please realize here, I am simply one voice over the phone, one personality through texting...I am not a customer they are dealing with physically face to face who walked in to their dealership.) These two people kept working with me, although I am NOT a prime sales candidate in my situation, and kept working the process. They had a solution and were able to help. This was NOT possible to me, but they did. Logan and Lauren both stated something like "they get it, and they just want to help". So, we drove down Dec.12 and checked everything out. We were late and made everybody else working with us late as well. We met up with Tacy and got going on things about 330 PM. We dealt with Srecko that day on financing, (and that dude gets things done, while still smiling. What a machine!) and everything went like clockwork from start to finish (except that we made everybody stay late....the dealership closes at 600PM I think). If your still reading this (and believe me, Im leaving out so many things because I know I ramble) please know that I cannot say enough praise. I truly believed Tacy was going to email me back that day saying "declare bankruptcy, do voluntary repossession, sorry bud but your broke and we cant help you". What happened instead, from her phone call response, turned everything around for me and my family. I still cannot believe not only that they could help, but HOW they helped, and what everybody there did to help. Im not a "charity case", I just hit a few walls this year, and like every man out there, I wont ask for help, I can handle it, even when I'm drowning in debt. I was never patronized throughout this process (which kept my pride and dignity in tact), nor was I ever pressured. In fact, despite being late and slow about things, everybody instead gave us several times to talk privately and gave us space...and that made THEM late getting home to their families. What this team did was literally a Christmas miracle! I will never go anywhere else. These guys get it. More