Leavens Volkswagen London

Won't stand behind their work I will try to keep this short as it is a long story but the summary of it is that I had work done to my vehicle there, when I brought it home another I will try to keep this short as it is a long story but the summary of it is that I had work done to my vehicle there, when I brought it home another part was affected by the fix, took it back, brought it home and still not fixed, this happened three more times and they now say it needs another $500 worth of repair, they won't stand behind their work, and won't stand behind their technicians. Talked to the manager and nothing will be done. The worst customer service I have ever experienced. More

Inconsistent Service I would be wary of this review and all others on the internet. I mean, my experience was not very good at Leavens, nor has it been very good at Dalma I would be wary of this review and all others on the internet. I mean, my experience was not very good at Leavens, nor has it been very good at Dalmar. In fact, in my experience here in London, it is hard to find consistent quality service at most places, not just car dealerships. I guess it comes down to luck. Across the border in the US, I find service quality to be much better overall. It's as if employees in Canada simply do not care... More

Friendly, helpful, knowledgeable Leavens has an amazing group of people to deal with from their service department to their sales department. When I lived in London, I lived 3 bloc Leavens has an amazing group of people to deal with from their service department to their sales department. When I lived in London, I lived 3 blocks from another Volkswagon dealership, and a 15-20 minute drive from Leavens. I went to the closer dealership twice - once to look for a car, and the other to get a part. Both were not great experiences. I went back to Leavens even though it was further. Now I live in Mississauga, and I still take my car back to Leaven's in London, because they treat me so well. I think that says it all More