Leavens Chrysler Dodge Jeep Ram

Disappointed after years of good service Have dealt this dealership for a long time now. Had a bad experience with a service person. Thought I could work around this person. Came in again try Have dealt this dealership for a long time now. Had a bad experience with a service person. Thought I could work around this person. Came in again trying to avoid this person. Told it would take longer if I was to avoid this person. Thank you for years of great service. Taking my money elsewhere now. More

Horrible So i started looking for a vehicle in September. On the 17th I got a call stating that they could in fact help me get out of my vehicle and get into a So i started looking for a vehicle in September. On the 17th I got a call stating that they could in fact help me get out of my vehicle and get into a used one (I have horrible credit). Jay was amazing with the help. However it is now November 5th and I still have not got my Jeep since I signed the papers in September. It has needed countless repairs. Countless issues. Things not being done by the service department. Then when it’s time for me to pick it up there’s more issues. I will not be a returning customer. I would highly advise ppl to go elsewhere More

I will be back! I found my Durango R/T online and when I went to check it out I was greeted by Jesse. He was very knowledgeable about the Durango and upfront and hone I found my Durango R/T online and when I went to check it out I was greeted by Jesse. He was very knowledgeable about the Durango and upfront and honest as well. He made the buying process as easy and painless as possible. When it's time to get my next vehicle I will be sure to go back to London City Chrysler and see Jesse. 5 out of 5 stars! More

AMAZING !!!! Amazing experience Jay helped me get into exactly what we wanted! Awsome guy did what had to be done to get into my truck. Helped me move forward!!!! Amazing experience Jay helped me get into exactly what we wanted! Awsome guy did what had to be done to get into my truck. Helped me move forward!!!! More

new van purchase We purchased a new van and picked it up; today. Our salesman was Jessie Hughes. He was outstanding and very helpful! Our whole experience at LCC wa We purchased a new van and picked it up; today. Our salesman was Jessie Hughes. He was outstanding and very helpful! Our whole experience at LCC was excellent. Mandy was also helpful and pleasant! More

Great sales experience. Dealt with Cory Winger on a used car today and was impressed with the way I was treated and the way the deal was handled. Good job Cory. Dealt with Cory Winger on a used car today and was impressed with the way I was treated and the way the deal was handled. Good job Cory. More

Fantastic Carrie in service was very helpful in getting the warranty work done on my vehicle booking me in, in short notice.. Which is very helpful my job takes Carrie in service was very helpful in getting the warranty work done on my vehicle booking me in, in short notice.. Which is very helpful my job takes me all over and I never know when I can get it booked in. More

Best experience I’ve ever had buying a car I had the pleasure of working with Chris Chan. Not only did Chris get in touch with me while the dealership was closed on a holiday weekend, he helped I had the pleasure of working with Chris Chan. Not only did Chris get in touch with me while the dealership was closed on a holiday weekend, he helped me get into an amazing car for a price not comparable anywhere else. I chose to buy a car which was used and had higher mileage on it. After driving around for a week I noticed it making a noise and contacted Chris Chan the next day. Chris got my car in the following week, I had a loaner car during the repair and it was as easy as humanly possible. And when I went to pay the bill, it was already taken care of by Chris and the dealership. I cannot recommend London City Chrysler any higher, and if I could, I would rate Chris Chan’s knowledge and overal customer experience much higher than even 5 stars! More

Horrible Service I purchased my car in February, it had a brick thrown through the passenger window so I took it into and I took it to London City Chrysler to be repai I purchased my car in February, it had a brick thrown through the passenger window so I took it into and I took it to London City Chrysler to be repaired. Talking to the service advisor I told him I had no problem putting it through my insurance if the repair was going to cost more than my $500 deductible, after getting a quote he assured me I would be charged around $400 for the window, install and detailing package, so I agreed to go that route and live with the knicks on my window trim (another $200 to repair) They gave me a loaner vehicle (which is the only reason I am giving 2 stars) while they kept my car for 3 days to repair. When I picked my car up I was in total shock to see that they had damaged the front bumper of my car and tried to give it back to me that way - and of course there was no manager or anyone to deal with my issues at the time. So I took my car home and told them I would come pay for my bill when I could talk to a manager about the damage. When I got home and further inspected my car they hadn't even cleaned the center console and it was still loaded with broken glass, needless to say I was a very unhappy customer since they promised their excellent service when I purchased my vehicle. Last night I finally got to talk to a manager, not only did they damage my bumper further trying to repair it by putting screws in it, but when I looked at my bill they had charged me $545.00! I would of went through my insurance if I had been quoted properly, and I would of got my window trim fixed as well. I was given no sort of discount for having to come back a second time, they took off the $45 for this misquote, so it would "match my deductible" .. I would of just gone through my insurance or gone to a junk yard and replaced the window myself.. The GM, Matt Rothwell was the only person who seemed to be disappointed in his team for letting a vehicle leave service in such poor condition. Save yourself the headache. Go somewhere else! More

Best dealership ☺😊 I saw the truck on Thursday called Sarah Thompson and bought the car on Saturday awesome services... she was a great help love everything about the tr I saw the truck on Thursday called Sarah Thompson and bought the car on Saturday awesome services... she was a great help love everything about the truck thanks.a million.... thanks to Sarah awesome job am happy with my truck.... highly recommended More