Lapointe Chrysler

They know how to treat their customers!! Recently bought a new Jeep Rubicon. Love my vehicle and love the staff at Lapointes! This was my third purchase with them and I have had nothing but Recently bought a new Jeep Rubicon. Love my vehicle and love the staff at Lapointes! This was my third purchase with them and I have had nothing but excellent service and care. The staff is pleasant, knowledgable and all have a great sense of humour! I will continue to use Lapointes as my "go to" dealership for many years to come!! More

Fantastic experience The service experience at this location was extremely rewarding. The service staff was amazing, they greeted me with a friendly smile and a hello t The service experience at this location was extremely rewarding. The service staff was amazing, they greeted me with a friendly smile and a hello treated me with honest care through my entire visit My thanks go out, especially to Chad and Deb you guys are amazing More

Fantastic car buying experience I went to Lapointe's just to "look" and compare some used vehicles I saw on their online inventory in preparation of trading my car in for a bigger ve I went to Lapointe's just to "look" and compare some used vehicles I saw on their online inventory in preparation of trading my car in for a bigger vehicle for our growing family. I was referred to and dealt with Jennifer Schraeder and she was very thorough in comparing their used vehicles I was considering to their new inventory. Most of all she was very respectful in keeping my physical restrictions as well as my other vehicle wants/needs in mind when suggesting vehicles to me. In the end, I got more than I expected for my trade in and a brand new van in the payment range I had hoped for. Chirs Lauzon made the financing end of things stress free and easy to complete. This is my first Dodge (used to have Mazda's) and I'm very impressed with everything so far and will be telling everyone about what an amazing experience I had and will refer as many people as I can!!! More

Old review is now garbage, this is my new one. So, I wrote a not so good review before, and this dealership went above and beyond to make it right. I walked in there and told them I want this , I w So, I wrote a not so good review before, and this dealership went above and beyond to make it right. I walked in there and told them I want this , I want that and I want that other thing as well. And guess what? I pick up my new truck on Friday. Tim was a tough cookie but an extreme pleasure to deal with. The entire Lapointes team yesterday was just awesome from the service department to the financial side of the house. Just an all around great experience. Tim,Chris and Tiffany definitely made it happen yesterday. I recommend and will definitely be going back there. More

Excellent and professional service from Jennifer Jennifer was a excellent sales person for me. I explained to her my accident i went through with my other vehicle and she helped me pick out a very sa Jennifer was a excellent sales person for me. I explained to her my accident i went through with my other vehicle and she helped me pick out a very safe and reliable vehicle which would make me feel more at ease while driving. She worked hard for me to get the best deal i could get on my new purchase and i was very satisfied with her professionalism and the deal i got. I would not hesitate to do further dealings with Jennifer in the future and would recommend her to anyone who is thinking about purchasing a new vehicle. I wish Jennifer nothing but the best in her future as a professional sales person. More

Financing? Yeah. Affordable ? No. This dealership is in my experience not very good. The amount they try to get you to pay is ridicules. Yes I got my truck, not the exact one I wanted This dealership is in my experience not very good. The amount they try to get you to pay is ridicules. Yes I got my truck, not the exact one I wanted but still a ram. My salemen was horridly uninformed about the vehicle, and was quite pushy. The finance person at my time of purchase was basically an xxxxxxx just horrid. Not very good at his job. The service department? Well the service department since I have purchased my truck is amazing, fast service and generally awesome people. Now would I go back for another truck? Yes I would only because they have one on the lot that I really want but have such extremely high carryover that it won't be possible for a few years......hopefully. More

Mixed experience. Our overall experience buying our Jeep at this dealership was average. There was a moment during the price negotiations, however, when we were seriou Our overall experience buying our Jeep at this dealership was average. There was a moment during the price negotiations, however, when we were seriously reconsidering our choice of dealership. The incident will be brought to the attention of the owner(s). The ONLY reason we stayed was because of the awesome customer service skills of our salesperson Willow. Willow saw that we were the type of people who don't respond well to high pressure sales tactics and developed a professional yet easygoing rapport with us from the get-go. She was informative and helpful, patient and accommodating. If I could recommend any salesperson to buy a vehicle from, it would be her. Chris in the finance department was also very helpful and easygoing. We did not feel rushed as he explained the process and answered all of our questions. I found him to be very professional and knowledgeable. Karen was very pleasant to speak with. She made the final paper signing process quick and easy but still understandable. I was impressed with the people I was in direct contact with. They made the buying of our vehicle a pleasant experience. I would have given the overall rating of the dealership 5/5 except for the incident I mentioned before. As it is, I would give the whole experience an average rating with heavy emphasis on the positive sales experience from Willow. More

Yet again, Ron was our guy Ron worked hard to get us into the cars we wanted for the price that made everyone happy. I cannot stress enough how attentive he is to what a custom Ron worked hard to get us into the cars we wanted for the price that made everyone happy. I cannot stress enough how attentive he is to what a customer has to say, and how hard he works to make sure you leave with a smile. He definitely has customers for as long as we're here! More

Great service Good experience, good deal, good people, got what I wanted off my trade in. Car was cleaned and ready to pick up when I expected. Good experience, good deal, good people, got what I wanted off my trade in. Car was cleaned and ready to pick up when I expected. More