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Lapointe Chrysler

Pembroke, ON

3.5
103 Reviews

1398 Pembroke St West

Pembroke, ON

K8A 7M3

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103 Reviews of Lapointe Chrysler

March 07, 2016

Awesome thank you so much to willow with her helping with me getting my 2016 Dodge Journey. So happy with the service and over sales experience of buying my f More

by Megan93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willow Smerdon
Mar 07, 2016 -

Lapointe Chrysler responded

We are so glad that you enjoyed working with us to find a you a great new vehicle. We cannot thank you enough for being such an awesome customer!!

March 03, 2016

Great! Very happy with my purchase. Willow was awesome!!!! She did everything she could to help me find what I was looking for. She is very patient and plea More

by Dodgegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willow Smerdon
Mar 07, 2016 -

Lapointe Chrysler responded

Thank you so much for your kind words, we truly appreciate having you as our customer. Enjoy the new truck!! :-)

February 07, 2016

Sales Consultant Review Came in with little expectation and was very pleasantly surprised with the effort, knowledge and service provided. Jennifer Schraeder was superb! high More

by Patriklas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Schraeder
Feb 08, 2016 -

Lapointe Chrysler responded

We are so very happy that we were able to get you a great deal on your new car. We hope that it makes your longer drives more comfortable and thank you so very much for taking the time to let people know of your experience with us. Your feedback is very much appreciated.

January 15, 2016

Sales Consulant I had the pleasure of working with Jennifer Schraeder at the dealership, she was poilte, friendly and very informalative and helpful in my purchase o More

by G africa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Schraeder
Jan 18, 2016 -

Lapointe Chrysler responded

Thank you so very much for taking the time to share your experience with us, your support is very much appreciated.

December 22, 2015

Good and fast service (even this time of year :) The sale went a little too fast for me, but i guess that just means the seller was able to convince me that that was the car I wanted and needed. And More

by Val2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Greenidge, Chris Lauzon, Ron Biscope
Dec 23, 2015 -

Lapointe Chrysler responded

Thank you so very much for your kind words. We truly appreciate your business and we will strive to give you the best service experience in the Valley.

December 10, 2015

VERY MAD We bought our 2016 Dodge Rebel in DEC of this month and picked it up on Monday Dec 7 we have had our bank accounts froze and now our payments going t More

by sharbouvier
Recommend Dealer
No
Employees Worked With
Chris Lauzon, Jennifer Schraeder
Dec 11, 2015 -

Lapointe Chrysler responded

Thank you very much for taking the time write and your kind words for the salesperson is especially appreciated. We sincerely apologize for the error that occured and will make every effort to have it corrected before the end of business today. Your business is very important to us and we very much appreciate all customer feedback as it helps us to improve in the future.

November 17, 2015

i had an excellent experience the salesman was knowledgeable and was very pleasant to deal with he explained everything that i had questions about .I would deal with Brandon agai More

by Arty 49
Price
Recommend Dealer
Yes
Employees Worked With
Karen Selway, brandon bertrand, Mike Teat
November 10, 2015

Good team to work with great experience purchasing a new Ram I was very picky on what I wanted and at first did not seem like I could find what I wanted but they were determine to help me get what I wanted and d More

by Ramrebel2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willow Henderson
November 03, 2015

Sales person was patient. When we started looking for a car, we were all over the map on decisions, used or new, big or small, sedan or SUV. So it took many visits and changin More

by JoeandSandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willow in Sales and Mike in Finance, ( I believe his name was Mike)., Karen Selway
October 29, 2015

Awesome! Brandon and Chris took the time to go over everything with us to make sure we got what we wanted. It felt like they were working for us, not the deal More

by KT Boudens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Chris Lauzon, Karen Selway, brandon bertrand
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