L.A. Mazda

Buyer beware This dealership is very poorly run, although the salesman we dealt with was very friendly and easy to deal with, where this dealership is lacking is i This dealership is very poorly run, although the salesman we dealt with was very friendly and easy to deal with, where this dealership is lacking is in the finance department. After falling in love with a vehicle here our good experience here was stopped in its tracks. Andrew the finance guy was lazy and useless and did not seem to know how to do his job or deal with customers in any way, After going in for another vehicle to help rebuild our credit he has now screwed it up and hurt it badly again by his actions. I would in no way recommend this dealership to anyone unless you are looking for a drop in your credit and no vehicle in return without so much as a reason why. More

Absolutely Amazing Experience Brought back my BMW X6 to Lamazda with check engine light problem. Met Justin Meyer who introduced himself as the General Manager and assured me tha Brought back my BMW X6 to Lamazda with check engine light problem. Met Justin Meyer who introduced himself as the General Manager and assured me that this problem will be resolved He gave me loaner vehicle. Had to admit that I was a bit skeptical . I was given updated information on the status of the repairs and indicated to that BMW assured him that this problem will be fixed. He had also indicated to that if there was anything I need I should not hesitate to contact him. The check engine light problem was resolved,however, Justin indicated to me that the service department had found a slight leak that could be a problem so he is going to send the vehicle back to get that fixed. That problem was taken care of and I picked up the vehicle well clean with a full tank of gas! Had to admit I extremely surprised but elated at the same time As special thanks to Sandy from the Service Department for an amazing job in setting up all appointments with BMW Also to Used Car Manager Mike for an outstanding job. Congratulations for a job well done and a very amazing service. Keep up the great work! More

Best professional sales team ever We bought a cx5 today from Josh. I am 71 yrs old and over the years have purchased from a lot of dealers. I never had such professional and relaxed pu We bought a cx5 today from Josh. I am 71 yrs old and over the years have purchased from a lot of dealers. I never had such professional and relaxed purchase in my life. My wife and I were so impressed with the no hard sales tactics other dealers use. The sales team of Josh, Justin, Bill,and Anastasia were a dream to work with. We can only recommend everyone to go see this team for a good relaxed and professional car purchase. It was such a pleasure. More

Good people Good deals and prices out in Leduc. Gm Justin was helpful in make sure a proper client experience was received. Good place to test drive a vehichle Good deals and prices out in Leduc. Gm Justin was helpful in make sure a proper client experience was received. Good place to test drive a vehichle More

Liars,Liars,Liars Decided to buy a BMW X6 from them. The check engine light was on. We all agreed that the deal would be okay if check engine light was fixed. Went ba Decided to buy a BMW X6 from them. The check engine light was on. We all agreed that the deal would be okay if check engine light was fixed. Went back the following day and was told it was because the fuel level was low in the gas tank. Was also told by the used car manager Teresa and the salesman Shakeil that tires were Run Flat when I had asked about no spare tire,plus lug wrench and Jack was missing. Engine light came on dash on my way to Fort McMurray . Brought the vehicle back for them to fix engine light problem as the technician had only just clear the code and lied that it was caused by low fuel level. The manager told me they were going to send it to BMW to fix. Went to pick up vehicle and was given a lamazda invoice so I inquired what was the reason for the invoice been written by lamazda if the work was done by BMW. THE MANAGER said they can't give a copy of the BMW invoice. I threatened to seek legal advice as the vehicle was sold to me and any work done on it I should know. Erasable then emailed and said the work was actually done by their technician who had previously lied about the same problem. I now became suspicious as to what else they could be lying about, so, I went to Bavaria BMW and ask them to take a look at the tires to see if they were Run Flat. Low and behold both manager and salesman had also lied about this too. Remember that I had driven to Fort McMurray and back without a jack,lug wrench and spare tire because I believe what they had told me. How thoughtless and gullible are these people . The manager refused to buy the spare kit as it is too much money and she can't afford it. Also BEWARE OF THEIR ETCHING CHARGE,, The is etched before you buy it. Take and Watch out for these Liars. Cleston Watson More

Total joke Absolutely horrible finance service.. I was told by the finance manager they would have me approved for what I wanted and he told me to turn down the Absolutely horrible finance service.. I was told by the finance manager they would have me approved for what I wanted and he told me to turn down the deal I had in place with another dealership so I did.. Then to not hear back from anyone for days finally got word back from sales not even the finance manager that they only got me approved on a vehicle I had absolutely no desire for.. so not only did they waste most of all my days from work which is when I had to get all this done they talked me into turning down a deal I had in place already with another dealership.. Total bullsh!t.. very unhappy with this place.. Sara in the sales department is great and was the only one who was doing anything and without her I would still be waiting in the dark expecting good news. Other than her this place is a total joke. DONT WASTE YOUR TIME WITH LA MAZDA! More

Very helpful and responsive salesmanship Came in looking for my daughters first vehicle and got a lot of help, support and options to help us in making a decision. I will definitely recommen Came in looking for my daughters first vehicle and got a lot of help, support and options to help us in making a decision. I will definitely recommend LA Mazda to family and friends. More

High-Quality! I have been in recent interaction with Ryan Mckenzie and Sean Ellis from L.A. Mazda. Both of these individuals and the organization is of top quality. I have been in recent interaction with Ryan Mckenzie and Sean Ellis from L.A. Mazda. Both of these individuals and the organization is of top quality. They were patient and kind enough to answer all my questions and allowed me to Test Drive as many Cars as I liked. Their lounge has a Vending Machine, to which customers can help themselves to Pop, Water, etc! They have got a very lucrative office. I highly encourage and recommend you to go visit this store. More

Excellent Service at L A Mazda We bought our BMW from LA Mazda ........, Josh from L.A. Mazda was awesome. ! His honesty and great attitude helped me to make decisions to buy the ve We bought our BMW from LA Mazda ........, Josh from L.A. Mazda was awesome. ! His honesty and great attitude helped me to make decisions to buy the vehicle.We did the deal in less than 20 minutes.........Best experience I ever had. Indy Sharma was awesome and she explained extended warranty which she suggested to have on BMW .She also gave us good deal and explained everything which help us to make decisions to buy the vehicle. Shannon with service department was so helpful and awesome.She did take care of all the stuff which need to be done to the vehicle. Overall experience with LA Mazda was the best experience.....I would recommend to everyone plz see Josh for the excellent service at LA Mazda. More

passionate, engaged and creative Jared provided prompt, complete and informative answers to all our queries. He is passionate about Mazda and was able to articulate all the features t Jared provided prompt, complete and informative answers to all our queries. He is passionate about Mazda and was able to articulate all the features the CX-5 has going for it. We drove up from Calgary to meet with him and test drive a vehicle as the Calgary dealership was unable, or unwilling, to locate one that met our requirements. The follow up communications after our test drive were seamless, helpful and creative even though Jared was away on holidays. In the end we opted for a different vehicle with higher end trim and a manual transmission but the Mazda CX-5 was a very close second. I highly recommend Jared if you are in the market for a vehicle. More