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Koch Ford Lincoln

Edmonton, AB

4.8
700 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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700 Reviews of Koch Ford Lincoln

November 20, 2013

Very happy with the service of Koch Ford and Leon Reimer, he was very friendly, helpful and answer all my questions, and responded to all my calls right away. I will definately be referring friends and famil More

by cturpin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey
Nov 20, 2013 -

Koch Ford Lincoln responded

Hi Carrie, we're so glad that Leon was about to help you get into your 2014 Escape! Thanks for taking the time to leave a review and to recommend us to your friends - we really appreciate it. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

November 18, 2013

I recently purchased Ford Fiesta from Koch Ford Lincoln. xx treated my family with great care during the whole buying process. He didn't lose patience during negotiations. He explained well all the informat More

by mkothari2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2013 -

Koch Ford Lincoln responded

We're so glad that CK was able to help you and that you had a great experience at Koch Ford Lincoln. Thanks for leaving us a review and for the reccomendation. Enjoy the Fiesta!

November 18, 2013

Great experience buying my 2013 Ford Focus from Shelly and her team. Low pressure and very friendly! Very happy with my new vehicle. Made it easy. More

by sydthekid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Nov 18, 2013 -

Koch Ford Lincoln responded

We're so glad that Shelly helped make your car-buying experience a little easier! Enjoy your new Focus, and thanks for leaving us a review!

November 13, 2013

My experience buying the truck from Koch was excellent. The sales person was very professional and patient with me, given that sometimes I struggle with the English language and require to hear several tim More

by gpadros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL LEVEILLE
Nov 13, 2013 -

Koch Ford Lincoln responded

We are so happy that Paul was able to help you in your car buying experience, despite some barriers. We are always here to help! Let us know if there's anything else we can do for you. Thanks for choosing Koch and taking the time to leave us a review!

November 12, 2013

The team worked hard to find the vehicle we were looking for. Shelly was very friendly and helpful in finding the vehicle. Chuck was also very friendly and we were pleased with the negotiated price of the v More

by TheStalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Chuck Hyer, Shelly Posey
Nov 13, 2013 -

Koch Ford Lincoln responded

Hi there- we're so glad we were able to help you find the perfect vehicle to fit your needs and your wallet. Thanks for taking the time to leave us a review!

October 29, 2013

Felt very comfortable at Koch Ford. Paul made the process very comfortable, simple and made sure I had everything I needed. Rob in finance made it possible for me to get my car, Koch Ford has awesome employe More

by AngelikaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2013 -

Koch Ford Lincoln responded

We're so glad that Paul and Rob made your experience at Koch so pleasant. Enjoy your new car, and thanks for leaving us a review!

October 26, 2013

There had been a few issues to clear up and the GM and Salesperson were prompt and thorough in addressing these. I am very happy with our new vehicle and am confident that this dealership will look after More

by Abbydeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Brent Coutts
Oct 28, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review! We're sorry that there were some bumps along the way, but we're happy that we were able to resolve the issues. Please let us know what else we can do for you!

October 23, 2013

Went in to look and came out with a new truck. The overall experience with chase was great. He was a straight shooter and very low pressure. Highly recommended. More

by Jhenderson797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval, Chase Flatekval
Oct 23, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review! We're glad Chase was able to help you out. Car shopping is stressful enough without a pushy salesperson! Let us know if you need anything else.

October 22, 2013

I came in to buy a new vehicle and found the staff helpful and knowledgeable on the vehicles they were selling. I found my salesman easy to talk to and definitely was willing to "work with me" to get More

by Sarahk111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Oct 22, 2013 -

Koch Ford Lincoln responded

Hi Sarah, we're glad that Chase was able to help you find a great car and the best deal. Enjoy the new vehicle, and thanks for leaving us a review!

October 19, 2013

From the beginning it was great dealing with Dave and then Jeremy and his crew. They let me book the time as per my schedule to come in and have Shelly show me the new vehicles and then when to take del More

by escapekaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey, Jim Nourry
Oct 21, 2013 -

Koch Ford Lincoln responded

Hi Karen, we're so happy to have you back for your third vehicle purchase! We're so glad that Jeremy, Shelly and Jim were able to help you out every step of the way. Thanks for stopping by and leaving a review. Let us know if there's anything else we can help you with!

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