Koch Ford Lincoln

I had met Brent earlier in the year when I had brought my 2009 Lincoln MKS in for a service. He struck me as genuine ! When he called me I thought I should go see him and I was ready for my new 2013 Lincoln 2009 Lincoln MKS in for a service. He struck me as genuine ! When he called me I thought I should go see him and I was ready for my new 2013 Lincoln MKS. More

I visit several dealer , but in Koch Ford I felt welcomed . Chase was very friendly and took his time to show me all the features of the car . I even went on test drive in the same day . He help me locate my . Chase was very friendly and took his time to show me all the features of the car . I even went on test drive in the same day . He help me locate my new car which was on Chicago !!! . I took the car after 2 weeks . It has all features I wanted . I am really happy with my choice . Overall , I had great experience at Koch Ford . Keep up the good work guys . More

Overall, my husband and I were pleased with our experience at Koch Ford. There were a few hiccups (1. first sales rep left the dealership, and we were inadvertently not notified prior to the arriva experience at Koch Ford. There were a few hiccups (1. first sales rep left the dealership, and we were inadvertently not notified prior to the arrival of our new vehicle, so were somewhat rushed to attend to final details, such as financing, insurance, warranty, detailing and protection package, not to mention obtaining insurance and registration prior to taking possession of the vehicle; 2. there were slight discrepancies between the accessories we requested that our first sales rep. order for our vehicle, and what was actually ordered; and 3. there was an extreme cold snap after our car arrived, prior to our taking possession, and our vehicle was left sitting outside without being started or moved, resulting in a start-up problem leading to a check-engine code going off, which was understandably concerning, as this was a brand new vehicle and should be in pristine condition when we take possession). However, the entire team (sales, finance and service) pulled together and took every step to address our concerns, and rectify the problems (even if it meant sustaining additional costs to the dealership), to ensure that we were happy, and give us the best deal possible. It's been almost a week since we took possession, and are still waiting for one or two of the accessories to arrive, but have no doubts that the team will be on top of contacting us as soon as they come in. More

I had a great experience at kosh ford! I would definitely recommend it to anyone looking for a vehicle. The staff was very helpful and I couldn't be more pleased. recommend it to anyone looking for a vehicle. The staff was very helpful and I couldn't be more pleased. More

Brad makes the car buying experience easy and relatively painless. He is always honest, straight forward, and has the customer's needs in mind. You don't feel like you are being "had" or being badgered int painless. He is always honest, straight forward, and has the customer's needs in mind. You don't feel like you are being "had" or being badgered into a sale. Brad truly cares what his customers want. I would recommend Koch Ford and specifically Brad to anyone in the market for a used vehicle. More

My husband and I had a very good experience at Koch Ford Lincoln. We've met with very nice, friendly people there and Jim Nourry was great as a salesman. He has a great personality, he is friendly, respectf Lincoln. We've met with very nice, friendly people there and Jim Nourry was great as a salesman. He has a great personality, he is friendly, respectful, he was knowledgeable and very much helpful. We will definitely share our experience with family and friends. More

I visited Koch Lincoln the end of October looking at new Lincoln SUV. Kelly greeted us and showed us the vehicles, explained features and gave us a quote. Kelly was pleasant, not rushed and answered our qu Lincoln SUV. Kelly greeted us and showed us the vehicles, explained features and gave us a quote. Kelly was pleasant, not rushed and answered our questions promptly and with assurance. He followed up by email with a written quote. When we came in for a test drive, Kelly greeted us and accompany us on the test drive. We purchased the vehicle and he was always there to assist us. A very great experience, always felt at ease and would highly recommend this dealership to any one. Thank you Koch. I am enjoying the new vehicle immensely. Eileen Gartner More

We mainly had a very good experience with Koch when purchasing our new Lincoln MKX. The only negative was that we made the decision to purchase on a weekend and were in a hurry to get home on the Monda purchasing our new Lincoln MKX. The only negative was that we made the decision to purchase on a weekend and were in a hurry to get home on the Monday and things didn't go as quickly as we would have liked. More

Excellent service and very friendly and efficient staff. The process was very smooth and I was given a very good orientation to my new vehicle The process was very smooth and I was given a very good orientation to my new vehicle More

Very happy with the service of Koch Ford and Leon Reimer, he was very friendly, helpful and answer all my questions, and responded to all my calls right away. I will definately be referring friends and famil he was very friendly, helpful and answer all my questions, and responded to all my calls right away. I will definately be referring friends and family to Koch Ford in the future. My experience there was Awsome. Thanks to all Loving my new 2014 Ford Escape :) Sincerely; Carrie Turpin More