
Koch Ford Lincoln
Edmonton, AB
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676 Reviews of Koch Ford Lincoln
Best deal I've had Yuchen was friendly and respectful throughout our entire meeting and went out of his way to get us the best deal. I wasn't pressured to make a deal on Yuchen was friendly and respectful throughout our entire meeting and went out of his way to get us the best deal. I wasn't pressured to make a deal on the spot and was even given the opportunity to think about the deal despite the extreme discount. I would highly recommend this place and Yuchen. More
Great experience This is the first time I've purchased a vehicle and drove away from the dealership without feeling uneasy. Jayme was forthright from start to end. H This is the first time I've purchased a vehicle and drove away from the dealership without feeling uneasy. Jayme was forthright from start to end. He and everyone else I came into contact with made me feel that I've finally bought a vehicle from a dealership that actually does care about customer service. More
Great Service Wonderful experience. Our second car purchased from Koch Ford. They listened to our needs and found something to fit for us. Had a bit of trouble w Wonderful experience. Our second car purchased from Koch Ford. They listened to our needs and found something to fit for us. Had a bit of trouble with Ford Credit but it has now been resolved. More
Painless experience I've been to many dealerships over the years. AND I would say by far Koch is one of the better dealerships to deal with. I don't like being pressure I've been to many dealerships over the years. AND I would say by far Koch is one of the better dealerships to deal with. I don't like being pressured. Desiree by far is one of the best sales people I've dealt with. She's full of knowledge. I'd recommend my friends to her in a heartbeat. More
We/I were very well assisted and welcomed. First we keep in touch with the staff at this Koch location, Shelly Posey and Brad Burgeson. Second when we did decide to move up to a new vehicle She First we keep in touch with the staff at this Koch location, Shelly Posey and Brad Burgeson. Second when we did decide to move up to a new vehicle Shelly asked numerous questions - the what's and the when. If Shelly wasn't able to answer some questions Brad could or would find out. To us it was very professional. Also when Shelly was out we met Desiree Reid. Desiree was very detailed in her knowledge when I picked up the car. More
Personal service The service we received from Tim Heinze in the leasing dept is always friendly and helpful as always.I have recommended friends and business associate The service we received from Tim Heinze in the leasing dept is always friendly and helpful as always.I have recommended friends and business associates to Koch as a result of the service we receive More
Excellent Buying Experience Excellent experience - I contacted Jayme with a list of features and target price and he worked diligently to find me a suitable vehicle on a very sho Excellent experience - I contacted Jayme with a list of features and target price and he worked diligently to find me a suitable vehicle on a very short time frame. The dealership was very hospitable on the day I finalized the purchase. Many thanks to Jayme, Shelley & Service for installing some options on short notice! More
Great objective sales experience from Jayme - nice demeanour Very good experience - not pushy - consultative and followed up based on my needs and the options I needed and outlined. Helped me out by providing me Very good experience - not pushy - consultative and followed up based on my needs and the options I needed and outlined. Helped me out by providing me a vehicle to take home when my Suburban wouldn't start. More
Great Buying Experience Excellent, low pressure, car buying experience. We knew what type of vehicle that we wanted, but were not sure which options or packages. After going Excellent, low pressure, car buying experience. We knew what type of vehicle that we wanted, but were not sure which options or packages. After going through a few different vehicles, we knew what we wanted. Jayme was very patient - gave us plenty of time to look, and go through the vehicles until we had the one that we wanted. More
Efficient and Personalized Service All aspects of purchasing my new vehicle added up to a most pleasant experience. After researching online the car I wanted, I contacted Koch and the All aspects of purchasing my new vehicle added up to a most pleasant experience. After researching online the car I wanted, I contacted Koch and the purchase was handled in a very efficient, competent, friendly, and helping manner. I am completely happy with all aspects of my dealings and plan to by my next vehicle from Koch. My special thanks and appreciation to Kyd, and sincere thank you to Tom Vanderweide and Shelly.Connick. More