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Koch Ford Lincoln

Edmonton, AB

4.8
676 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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676 Reviews of Koch Ford Lincoln

January 17, 2022

Always prompt, checks with me before work is done, provides a means to get home if the repairs will take longer than a couple of hours. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Hayles
January 13, 2022

The staff are always very helpful and courteous. They are very efficient in getting the work done on promised time. More

by Wdlayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
January 09, 2022

Professional courteous service all around. Happy to recommend Koch Lincoln as a great place to do business. Will use them again in the future. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelina and Blair
January 06, 2022

Very efficient and attentive staff, even during end of year holidays; I went to inquire about available opportunities to either finance or lease a new vehicle considering my personal situation, I ended up More

by Sonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Speichert
January 03, 2022

They took care of my issues after a bad experience at another dealership. Happy with them More

by Oldlaptop
Recommend Dealer
Yes
Employees Worked With
Not listed
December 29, 2021

Amazing customer service . Always has a loaner ready for me and the work performed on my vehicle was quality. More

by Craig.tb87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
December 29, 2021

They were so helpful and made my car troubles easy at a stressful busy time of year. They helped me with a rental and even gave my kids teddy bears at Christmas time! Doreen was kind and helpful and commun More

by Carolyn Gillespie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen
December 20, 2021

Good and friendly treat. Fast and punctual attention. I found Happy faces and people motivated in their job More

by Ignacio Amaya
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniella
December 19, 2021

Very pleasant and helpful. Clean and hospitable shop. My service adviser was Angelena Larson . A very positive experience. One recommendation I would add is when the mechanics do the air adjustment they sho More

by Gypsyjones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelena Larson
December 18, 2021

Good service but windshield wiper fell off couple days later. Coincidence? Not sure but that’s never happened before and they did repair some rock chips along with other repairs. More

by waynearthurson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
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