Koch Ford Lincoln

Service was excellent. We were in need of quick assessment and review of our truck. Paula Bowman was great. She understood our issue and set us up with a rental right away. She then kept us well i assessment and review of our truck. Paula Bowman was great. She understood our issue and set us up with a rental right away. She then kept us well informed of progress. More

What a first class experience. No anxiety in leaving my vehicle there at all. Trust these folks! vehicle there at all. Trust these folks! More

Hands down the best service experience I’ve ever had. Paula was very thorough and kept me in the loop the whole time. This was my first time at this dealership as I’m from Saskatchewan. Just in the area Paula was very thorough and kept me in the loop the whole time. This was my first time at this dealership as I’m from Saskatchewan. Just in the area working. This dealership blows the 2 Ford dealerships in Regina out of the water!! More

With the pandemic we decided not to rely on school buses for our kids. This helped keep the elderly in our family safe, but it also increased the demands on my time. At the same time, days get filled with o for our kids. This helped keep the elderly in our family safe, but it also increased the demands on my time. At the same time, days get filled with online meetings with multiple parties that are difficult to reschedule. When my vehicle suddenly developed a problem, I was impressed how well Koch understood my predicament. After calling them and arriving at the service center, I found a 3-person team waiting for me. They took in the vehicle, I explained the problem to Danielle who entered the notes for the mechanics and took care to arrange an Uber for me in a matter of minutes. In less than 10 minutes I was on my way to work (in fact I managed to get back in time for my meetings!). Knowing that my kids rely on me for school transport, Koch squeezed my repairs in and had the vehicle ready for pickup before school end. Again an Uber was arranged to pick me up from work. When I got there I found the vehicle repaired, cleaned and disinfected. Absolutely amazing. The thing that stands out for me, is that I never had to ask, they understood my predicament and Danielle took care of all of it for me. They understand busy lives and they were there 100% when I needed them. My compliments to the entire service team! More

I have always had really really great service and they always help me with a smile! always help me with a smile! More

Dustin was great to deal with with knowledgeable. Vehicle was clean and fuled and ready to go! Vehicle was clean and fuled and ready to go! More

Always prompt, checks with me before work is done, provides a means to get home if the repairs will take longer than a couple of hours. provides a means to get home if the repairs will take longer than a couple of hours. More

The staff are always very helpful and courteous. They are very efficient in getting the work done on promised time. very efficient in getting the work done on promised time. More

Professional courteous service all around. Happy to recommend Koch Lincoln as a great place to do business. Will use them again in the future. recommend Koch Lincoln as a great place to do business. Will use them again in the future. More

Very efficient and attentive staff, even during end of year holidays; I went to inquire about available opportunities to either finance or lease a new vehicle considering my personal situation, I ended up year holidays; I went to inquire about available opportunities to either finance or lease a new vehicle considering my personal situation, I ended up getting a beautiful truck in less than a week! More