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Koch Ford Lincoln
Edmonton, AB
652 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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652 Reviews of Koch Ford Lincoln
April 14, 2022
Great salespeople and finance person! Very attentive to our needs and wants. Showed us every courtesy. And then the vehicle “best vehicle “. Love the Corsair! Thanks Very attentive to our needs and wants. Showed us every courtesy. And then the vehicle “best vehicle “. Love the Corsair! Thanks More
by Corsair
Employees Worked With
Pierre Turcotte and Tyler, Patrick Watson
April 13, 2022
Terrible experience. Purchased a vehicle from a sales associate who has completely unknowledgeable about the vehicle she was showing me. Since purchasing the car I have o Purchased a vehicle from a sales associate who has completely unknowledgeable about the vehicle she was showing me. Since purchasing the car I have only had issues with the contract. Blair at the service center provides 10/10 service and he always goes above and beyond for his clients. However, I asked to speak to a finance manager about the warranty that was being sold to me and Evan was anything less than helpful and could not give me more than 5 minutes of his time just to say “I can’t speak to that”. Terrible customer service. Do not recommend. More
by Catalina
Employees Worked With
Evan Manning
April 09, 2022
The people were helpful with the the info from my last visit 3months ago parts needed & ordered the Uber ride was excellent I was glad it was offered visit 3months ago parts needed & ordered the Uber ride was excellent I was glad it was offered More
by S.carson
Employees Worked With
Doreen Hayles
March 27, 2022
Sammy and Philip were absolutely amazing, they were so courteous. They made my experience so easy. I was matched to a vehicle that fit everything I was looking for quickly. The paperwork was managed onlin courteous. They made my experience so easy. I was matched to a vehicle that fit everything I was looking for quickly. The paperwork was managed online, they transferred my registration and when i went into the dealership to pick the vehicle I spent a maximum of five minutes in the office. The service team at Koch Ford are an incredible team, I would highly recommend to anyone looking for a new vehicle or trade in. Thank you! More
by Darlaparenteau
Employees Worked With
Phil Nguyen
March 25, 2022
I bought a used Lexus from this dealership. There were scratches and marks on the body that they said there were going touch up. When I drove up to Edmonton to pick it up, they had touched the There were scratches and marks on the body that they said there were going touch up. When I drove up to Edmonton to pick it up, they had touched the marks with a different kind of white paint. The inner fender well on the front passenger side was also broken, and when I commented about it, the salesman just shrugged, like there’s nothing I can do….I also had to ask if I could get it washed. I am not very impressed. More
by JB Payne
Employees Worked With
Brennan Haycock, Brent Coutts
March 18, 2022
Went in to get a windshield only to find out that supply was limited. Paula and the service staff was able to get one and have my vehicle back on time and cleaned was limited. Paula and the service staff was able to get one and have my vehicle back on time and cleaned More
by Jvc911
Employees Worked With
Paula bowman, Kelly Dakus, Mitchell Kolesnikoff
March 17, 2022
Danielle the service rep and the technician worked together to ensure my vehicle was ready when I needed it. This was accomplished by working late to get it done. together to ensure my vehicle was ready when I needed it. This was accomplished by working late to get it done. More
by SomeBob.campbell
Employees Worked With
Danielle Brice
