Koch Ford Lincoln

Customer service was great, however, not everything I requested was completed, not for lack of trying requested was completed, not for lack of trying More

Excellent service and friendly people. Have gone to this dealership for service a few times now and have always had a great experience with their staff (and my car is always fixed within a Have gone to this dealership for service a few times now and have always had a great experience with their staff (and my car is always fixed within a reasonable timeframe!) More

I was able to get service right away when I bent the tire rims and had other damage due to running over a curb. Communication with Angelina regarding the repair was timely, considerate and warm. She went abo rims and had other damage due to running over a curb. Communication with Angelina regarding the repair was timely, considerate and warm. She went above and beyond to make sure I had what I needed, including a suggestion and pricing for new winter tires next fall and a coupon for a car wash. More

Each of the tasks on my car and the handling of all of my requests were well-done and very professional...will continue to return to Koch ..... requests were well-done and very professional...will continue to return to Koch ..... More

Very good service and had the recall item installed very quickly. Service coordinator was very helpful and organized quickly. Service coordinator was very helpful and organized More

I made an appointment for a recall repair to be done on my Ford vehicle. It took a couple of days to get the parts and a couple of hours to to the work . Everyone was pleasant, the service area clean and t my Ford vehicle. It took a couple of days to get the parts and a couple of hours to to the work . Everyone was pleasant, the service area clean and there was no hard sell on other services ( oil change , tires , etc.) . I will use them in the future . More

Service was good but very disappointed when I was quoted some much for the fix and I come to pick up my vehicle and it is 150 dollars more than what was quoted. some much for the fix and I come to pick up my vehicle and it is 150 dollars more than what was quoted. More

Excellent customer service. Provided a loaner car and stayed within the quote provided. Problem was effectively repaired and the car now runs tip top. Provided a loaner car and stayed within the quote provided. Problem was effectively repaired and the car now runs tip top. More

The young man that spent time with me yo fix my google maps was very patient and understanding, he went above board. maps was very patient and understanding, he went above board. More

Friendly staff especially Andres Moreno. Overall experience was so amazing I will recommend this dealership to my friends! Overall experience was so amazing I will recommend this dealership to my friends! More