Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kitchener Nissan
Kitchener, ON
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Filter Reviews by Keyword
By Type
218 Reviews of Kitchener Nissan
July 06, 2022
Great costumer service! Great attention with costumer! Patient and kind with a great sense of humor! For sure I will recommend Tom as a salesperson and Nissan dealership for Great attention with costumer! Patient and kind with a great sense of humor! For sure I will recommend Tom as a salesperson and Nissan dealership for all my friends! Thanks for the great experience buying with you guys ! More
by Michelly Franco
Employees Worked With
Tom Moore
July 05, 2022
When just had an amazing experience with Tom Moore. He is not your "typical" car salesman. He has a great sense of humor, made us feel very comfortable, and was not pushy at all. I have been buying car He is not your "typical" car salesman. He has a great sense of humor, made us feel very comfortable, and was not pushy at all. I have been buying cars for a very long time, and Tom was the first person to go over every detail of our Murano, so I understood what all the great features were I highly recommend visiting Kitchener Nissan and asking for Tom Moore!!! Extremely satisfied customer, Wendy R. More
by wraney02
Employees Worked With
Tom Moore, Victoria
July 02, 2022
Recently got my new Nissan Rogue 2022 from here. It was a wonderful and painless experience. Sales consultant Tom Moore was great throughout the process. From making sure I get the best vehicle for It was a wonderful and painless experience. Sales consultant Tom Moore was great throughout the process. From making sure I get the best vehicle for my budget, to keeping me informed about delivery timelines (we live in a world with car shortages). He also thoroughly went through all the features of the car. Overall a really nice experience. More
by Rushan
Employees Worked With
Tom Moore
June 29, 2022
The best service ever! ! I would recommend Kitchener Nissan service to anyone. We are from Northern Ontario and noticed one of their Ads for a 2022 Platinum Murano. Within t ! I would recommend Kitchener Nissan service to anyone. We are from Northern Ontario and noticed one of their Ads for a 2022 Platinum Murano. Within three or four weeks Tom Moore and Victoria Akhter made that happen. They gave us a fair price for our Volkswagen Passat. Tom was professional, patient, comfortable to deal with and made us one happy family! Thank you Tom, we love our new wheels. More
by janetoma
Employees Worked With
Tom Moore, Victoria Akhter, Karen Chiarotto
June 05, 2022
Extremely poor service request management. They messed up my appointment by booking it 7 days after the date that I was promised, they take the car in and do not have an update for 2 days. The They messed up my appointment by booking it 7 days after the date that I was promised, they take the car in and do not have an update for 2 days. The service manager Darryl kept saying I could take the car away if I wanted but they couldn’t give me an ETA, even after knowing the car was not in a safe driving condition as the brakes were not functioning. Ridiculous customer service, worst experience that i could ever expect from a service center that I relied on for over 5 years. Will never buy a car or give my car for service to this dealer ever again. More
by Javed
Employees Worked With
Darryl
May 29, 2022
I leased a 2018 Pathfinder from Kitchener Nissan and always had great service whenever I needed my car oil changed, tires change, repaired etc. Very caring organization, they always treated me like fami always had great service whenever I needed my car oil changed, tires change, repaired etc. Very caring organization, they always treated me like family. I was excited to pick up my new 2022 Pathfinder, the Sales Manger Jeff was great to deal with again and the Sales Agent Tom spent the right amount of time going through all the new features. There's a lot to learn with so much new functionality and Tom was very helpful in walking that through with me. More
by Miguel Ayora
Employees Worked With
Tom Moore and Jeff Buschlen
April 08, 2022
had a great experience dealing with Nissan Kitchener. Sales and personnel there were helpful and honest with me. A special thanks to my salesman Tom Moore for his professional attitude and yet very comfo Sales and personnel there were helpful and honest with me. A special thanks to my salesman Tom Moore for his professional attitude and yet very comfortable to talk to. I recommend Nissan Kitchener for anyone looking for a good vehicle More
by jimjbeaver
Employees Worked With
Tom Moore
April 06, 2022
I have been searching for a new to me Nissan for a bit now and have been to a few dealers (including my local one-Guelph). I can honestly say I have not received the information or service like I did in K now and have been to a few dealers (including my local one-Guelph). I can honestly say I have not received the information or service like I did in Kitchener. Thanks to Tom and Victoria I had such and stress free experience and ended up buying brand new 2022 Qashqui. Guelph could definitely learn some things from Kitchener. Thanks again for all your help and fantastic service Tom and Victoria! More
by Jennifer.
Employees Worked With
Anne Aitken
