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Kitchener Hyundai

Kitchener, ON

4.1
305 Reviews
Call Dealership (249) 496-8012
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44 Alpine Rd

Kitchener, ON

N2E 1A1

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305 Reviews of Kitchener Hyundai

February 23, 2022

Today it’s my second service of Santa Fe the Agent is excellent and great customer service and politeness. The services is very fast and nice.I really recommend this service centre thank you. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the name
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Feb 24, 2022 -

Kitchener Hyundai responded

Thank you so much Bobby for the 5 stars and for your review!!! We really appreciate it and value your feedback! Thanks Again, Alyssa McKeown, General Manager

February 17, 2022

They have repeatedly failed to diagnose the issue with my vehicle. I have had a new catalytic converter installed under warranty. Then I dropped it off a few weeks later, like catalotic converter was stolen More

by aaron Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 24, 2022 -

Kitchener Hyundai responded

Aaron, thank you so much for allowing us to jump in and make things right for you! We really appreciate the opportunity to do so! Your feedback is super important to us, thanks again! Alyssa McKeown, General Manager

February 12, 2022

Greeted warmly and serviced competently with full explanation. All associates were pleased to be involved. More

by barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asuncion, Ace Chris
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Feb 15, 2022 -

Kitchener Hyundai responded

thanks so much for the 5 stars!!! Alyssa McKeown, General Manager

Feb 15, 2022 -

barry responded

You are welcome. I am looking forward to future dealings with you guys and gals.

February 08, 2022

set expectations and delivered. Great follow up to set expectations and delivered. Great follow up to remind appt and for satisfaction of service More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Axel (?)
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Feb 15, 2022 -

Kitchener Hyundai responded

Sherry, thank you so much for the 5 stars and for sharing your experience!!! Alyssa McKeown, General Manager

February 06, 2022

The agent said I need to replace the tire and specified 335$ but outside the same tire is costing me 230$. More

by Raghu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Agent Who was available on Saturday
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Feb 15, 2022 -

Kitchener Hyundai responded

Raghu, I apologize that you felt our pricing was too high for the tire, which resulted in a 1 star review. To confirm, our pricing on the actual tire was $220.00, which is less than what you paid for it. We appreciate your feedback regarding the pricing of installation, and have verified we are in line with the other Hyundai Dealerships in the KW region. Thanks for your feedback and allowing us the opportunity to check the market to make sure we are competitive. Alyssa McKeown, General Manager

January 12, 2022

The recall work was promptly, on schedule and done on time. COVID procedures were followed. More

by mbattler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
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Feb 15, 2022 -

Kitchener Hyundai responded

Thanks for the 5 stars!!! Alyssa McKeown, General Manager

January 08, 2022

Prompt customer service and work on the schedule as per our conversation for the service More

by Trilochan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Feb 15, 2022 -

Kitchener Hyundai responded

Thank you for the 5 stars!!! Alyssa McKeown, General Manager

December 31, 2021

The dealership is well set up for COVID and makes me safe while they did the work quickly and completely More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 15, 2022 -

Kitchener Hyundai responded

thanks Rick for the 5 stars!!! Alyssa McKeown, General Manager

December 30, 2021

Excellent attention, great polityness , fast and nice service . I recommend this place, I promise you won't be disappointed. More

by acuabrava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Feb 15, 2022 -

Kitchener Hyundai responded

Thank you for the 5 stars!!!! Alyssa McKeown, General Manager

December 21, 2021

Great people and great service! Very friendly atmosphere, they never try to up sell you they truly care! More

by Francesca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson Rob Bullock
Report | Print
Feb 15, 2022 -

Kitchener Hyundai responded

thanks for the 5 stars!!!! Alyssa McKeown, General Manager

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