Kingston Toyota

I was relieved to be able to take back my leased car 1 yr. prior to the lease ending without any additional cost. I loved the car but was not allowed to undercoat it so it was starting to rust. I was ab yr. prior to the lease ending without any additional cost. I loved the car but was not allowed to undercoat it so it was starting to rust. I was able to take advantage of the red tag sales. The only stipulation was to take a car that was on the lot. So instead of getting a red Toyota Corolla and leased a Celestite Blue which I also like. Thanks to the sales person I am paying only a small amount more per month for a brand new car. More

Great experience Second new purchase from this dealership. Purchased a new Highlander limited in 2018 and had a great experience with our sales rep at the time. Rece Second new purchase from this dealership. Purchased a new Highlander limited in 2018 and had a great experience with our sales rep at the time. Recently started looking for a second smaller SUV but wanted something that would last. After going around town we knew that we wanted the dependability of a Toyota, liked the service that we receive from this dealership, and knew we found the right fit so purchased a 2020 Rav4 xle. Even under the current circumstances, everything was handled safely and our Sales rep Devon was easy to get along with. I like the fact that he was not the typical pushy salesman and was respectful enough to listen to our decisions and not just shove products at us; another reason why we ended up purchasing from them again rather than walking out the door. More

Great car buying adventure I recently bought a used Corolla and received excellent assistance from Paul Thompson. His professional and patient support, during the challenges of I recently bought a used Corolla and received excellent assistance from Paul Thompson. His professional and patient support, during the challenges of COVID-19 closures, was outstanding and made the purchasing experience empowering for me. I was very pleased with my new car but the after purchase follow up was exceptional. Paul remembered all the details that could not be dealt with at the time of purchase and Scott, the service manager, went over and above to get the job done quickly. Everyone I had contact with at the dealership demonstrated a genuine commitment to excellence. Thank you. Janet G More

Paul R Just purchased a new Highlander with the assistance of seasoned sales representative Jim Kelman. He is a true professional providing the information I Just purchased a new Highlander with the assistance of seasoned sales representative Jim Kelman. He is a true professional providing the information I required along with a straight up and smooth purchase process. Highly recommend Jim & the Toyota team who have been servicing my car for 7 years now. More

Terrible accounting service Leasing a RAV4 hybrid 4years ago was fast, friendly...perfect! Waiting for more than one month for service was not that good. But when was the time Leasing a RAV4 hybrid 4years ago was fast, friendly...perfect! Waiting for more than one month for service was not that good. But when was the time to buy it at the end of the lease, we had opposite information about how would the security deposit be given back to us: one people saying that Toyota would send us a check (around 5000$) after we would have paid the full amount requested, another one saying it should have been subtracted from this amount! We had a lot of phone calls, nobody calling back until we finally found out ourselves that it had been taken of the final price but they had us pay the tax twice!!! Paul agreed that they made a mistake and assured us he will have the accountant make a check. Five weeks later we arre still waiting and Paul says he can't do anything..... More

Comfortable switch I decided to trade in my vehicle and lease a new Toyota. The sales people were extremely friendly and not willing to push me into anything that I was I decided to trade in my vehicle and lease a new Toyota. The sales people were extremely friendly and not willing to push me into anything that I was not completely sure about. I am very satisfied with the deal that I received and am very happy about the time and care that everyone took to make sure that it was a completely smooth transition from my old car to the new one. I was especially impressed with the fact that I didn't feel pressured in any way. The salesman Paul and Mr. Kelman were extremely helpful to me and I would definitely recommend this car dealership. More

Supreme dealership I just purchased my 5 th Toyota vehicle. My last 4 vehicles were purchased with the assistance of sales representative Jim Kelman. Jim is very profe I just purchased my 5 th Toyota vehicle. My last 4 vehicles were purchased with the assistance of sales representative Jim Kelman. Jim is very professional and knowledgeable. To anyone reading this review if you are interested in a Toyota vehicle be sure to give Jim a call. He will set you up with the perfect vehicle to suit your needs. More

The sales rep was fantastic! Kaitlyn contacted me very quickly about a 2017 vehicle that I had inquired about. She was friendly and ready to answer my questions, doing research wh Kaitlyn contacted me very quickly about a 2017 vehicle that I had inquired about. She was friendly and ready to answer my questions, doing research when necessary. I felt very comfortable dealing with her, and trusted that if she didn't know an answer she wouldn't bluff it, but would take the time to get the right information to share with me. She deserves 5 stars. I did buy the car that I had contacted Kingston Toyota about. I feel that I got a fair deal and am happy. It is a very busy time of year in the service department, so the detailing, although good, was not quite as perfect as I would have liked. I was not very comfortable with the financial rep, but because of my very positive experience working with Kaitlyn, I ended up leaving with an overall good feeling about the deal and the dealership. More

Excellent service, outstanding vehicle I have been a satisfied customer for over a decade with Jim Kelman giving me excellent, personalized assistance for the RAV4s I’ve leased. I trust Jim I have been a satisfied customer for over a decade with Jim Kelman giving me excellent, personalized assistance for the RAV4s I’ve leased. I trust Jim to give me honest advice and deals that best suit my needs. He is always respectful and professional and I have had absolutely no problems with each vehicle. I am happy to recommend Toyota and its outstanding representative, Jim Kelman. More

Excellant expierence We purchased our first Toyota vehicle in 1978 at about the time the dealership opened in Kingston. and have made regular purchases from them throug We purchased our first Toyota vehicle in 1978 at about the time the dealership opened in Kingston. and have made regular purchases from them through the years. Shortly after 1980 we met Jim Kelman and have dealt numerous times with him since that time. We recently purchased new 2019 Camry from Jim with the usual no hazel, no pressure and solid knowledge and sound advice. We would strongly recommend that others wishing to obtain an excellent product and receive similar service to visit Jim at Kingston Toyota. Thanks again Jim. John and Joan Burleigh More