Kingston Kia

Trade In Disappointment I attended at Kingston KIa on Friday November 3, 2017 to get a trade-in valuation on my 2010 KIA. It was my intention to purchase a new Sorento. I was I attended at Kingston KIa on Friday November 3, 2017 to get a trade-in valuation on my 2010 KIA. It was my intention to purchase a new Sorento. I was shocked when I was given a trade-in value of $1500. A quick search on Autotrader produced 6 vehicles with a retail price of $9, 998 to $13,900. I do recognize there is a difference between trade-in (ie wholesale) and retail pricing. I was not expecting to be in the top echelon but I was expecting some level of respect and a value which was fair. I am very concerned when a dealership does not stand behind its own brand and wonder how the severe devaluation builds trust or loyalty in their brand. I also was appalled when the newest sales trick appears to be "blame it all on our wholesale contacts/purchasers" The dealership cherry picks the cars they want (those which qualify for corporate financing) and dump the rest at distress prices. Good strategy ..some might see it as double dipping, where the dealership rips the customer off on trade in and maximizes their profit on their sales transaction. I personally felt disrespected and denigrated by this process. I would caution all to stay away from this toxic site and find a dealer who a) respects and stands behind his brand and values and respects the prospects who visit his loss. Kingston KIA is not such a place John Evans More

Faulty 2016 Optima Bought a 2016 Optima in April 2017. This is the third and last Kia I will buy. Car has a vibration at various times when in gear leaving from a s Bought a 2016 Optima in April 2017. This is the third and last Kia I will buy. Car has a vibration at various times when in gear leaving from a standing position. If it is on a grade it will roll backwards about 2 or 3 inches before the gear engages. Have had it in numerous times to fix problem with no result. Seen by the district manager and believe it or not did not have this problem when he drove it. I have now gone to arbritation to see if I can get some help in resolving this problem. The vibration is also present at times when you turn the engine off. More

Bought a new sorento later learned it had been in a accident I bought a Brand New Kia Sorento from Kingston Kia. I later learned it had been in a serious accident then fixed by KIngston Kia and sold to me as a B I bought a Brand New Kia Sorento from Kingston Kia. I later learned it had been in a serious accident then fixed by KIngston Kia and sold to me as a BRAND NEW Sorento. I had more rattles in my new sorento than the 6 year old Ford truck I traded for it. Poor paint on the right front which probably was involved in the accident and the spare was badly damaged on my Brand new Kia. This is a dealer that CANNOT be TRUSTED...STAY AWAY More

Could not get a salesperson to help us. My mother and I went to the Kingston Kia dealership on a Thursday afternoon two weeks ago. My mom was interested in buying a Sportage. We went insid My mother and I went to the Kingston Kia dealership on a Thursday afternoon two weeks ago. My mom was interested in buying a Sportage. We went inside and there were two 'salespeople' speaking and one seated at the far left office saw me. Neither of them came to the showroom. After about 15 minutes, I saw a salesman outside - I said excuse me and asked if there was another person available to help us. He said no, the other person was on vacation. End of his conversation with us. I was shocked. So, we left and drove to Smith's Falls Kia and bought a Sportage there. Great customer service. More

2nd purchase based on service dept I bought my wife a 13 Rio new. I returned to purchase a 17 Sportage based on dealings with the service dept. Excellent team. I will be replacing my wi I bought my wife a 13 Rio new. I returned to purchase a 17 Sportage based on dealings with the service dept. Excellent team. I will be replacing my wife's car with another Kia. I have nothing but good things to say about Kingston Kia. More

Kia Membership Discount I bought a KIA and found out after that there is a 5 % discount at Allstate through the KIA rewards program. I signed up online and it was very easy. I bought a KIA and found out after that there is a 5 % discount at Allstate through the KIA rewards program. I signed up online and it was very easy. I was talking to @Mark Graham at the local Kingston Allstate. He was really professional and knew all about the Program. I even saved more than 5% off what I was currently paying with my current company. Love it! More

First Class Absolutely the best dealership I have ever dealt with in 40 years of buying and having my vehicles serviced. Nothing is too much trouble and the whole Absolutely the best dealership I have ever dealt with in 40 years of buying and having my vehicles serviced. Nothing is too much trouble and the whole dealership experience for customers (sales and service - including the technicians) is something their competition should aspire to. More