Kia of North Bay

Broken key Kudos to Kia of North Bay's staff. From Rob the shuttle driver, Mark in parts, Derek the mechanic, and Justin who dealt with me on the phone. You guys Kudos to Kia of North Bay's staff. From Rob the shuttle driver, Mark in parts, Derek the mechanic, and Justin who dealt with me on the phone. You guys are awesome, you were able to provide me with a new key witin 24 hours. Thank you so much. Top notch service More

Dissapointed. Buyer beware. Dishonest sales and service. I firmly believe I was mislead in my purchase. Defect not disclosed, promises not kept and was sent on my way with an unsafe car. I firmly believe I was mislead in my purchase. Defect not disclosed, promises not kept and was sent on my way with an unsafe car. More

Worst salesman in the world (TF). Got robbed of $ 1000,00 deposit, and set of new tires by an unscrupulous salesperson using high pressure sales tactics backed by his management. Bew Got robbed of $ 1000,00 deposit, and set of new tires by an unscrupulous salesperson using high pressure sales tactics backed by his management. Beware, stay away and keep your money. More

Sales and Service are both equally terrible The only reason they get a 1 star is because a zero star is not an option. This place employs nothing but incompetent sales and service staff as well The only reason they get a 1 star is because a zero star is not an option. This place employs nothing but incompetent sales and service staff as well as management. With pushy sales staff that admit to you they know nothing about cars and service staff that cannot even diagnose that a sway bar end link needs replacing, I would recommend never going to this dealership. Also, when you bring your concerns up to management, you are met with unprofessional behavior. More

Two very positive purchases We have been extremely pleased with this KIA dealership. We bought our first KIA from another dealership in the north and were consistently disappoint We have been extremely pleased with this KIA dealership. We bought our first KIA from another dealership in the north and were consistently disappointed. Then we came to North Bay and have experienced excellent customer service for our frequent regular servicing. We have purchased 2 gently used Kia cars in the past 6 months and the sales staff were as helpful and friendly as the service staff Thank You North Bay KIA for your wonderful friendly service. And for accommodating us as we have our vehicles serviced when we are traveling through North Bay More

Terrible The worst dealership I have ever dealt with. I buy a new vehicle every four years and have never been so disappointed with a dealership. They promi The worst dealership I have ever dealt with. I buy a new vehicle every four years and have never been so disappointed with a dealership. They promised the world and fell well short when it came to execution. Do your research before buying from this dealership. More

Great experience Bought a Kia SUV from here about a year ago. Loved the sales people, knowledgeable about the vehicles and helped us focus in on the cheapest model wit Bought a Kia SUV from here about a year ago. Loved the sales people, knowledgeable about the vehicles and helped us focus in on the cheapest model with the most features we could get. I still get calls from the man who sold me the vehicle to make sure we are still enjoying it and asking if we need anything. Their service center is always quick, friendly and never suggests work I know doesn't need to be done. I would 100% recommend this dealership. More

Very Poor Sales Eperience Sales person has no clue about the details of the product being sold. Gets very rude when a question cant be answered. Kia need to get a decent deal Sales person has no clue about the details of the product being sold. Gets very rude when a question cant be answered. Kia need to get a decent dealer in the North. These folks are horrible. More

Don't go to this dealership ever Don't bother going to this dealership, it is poorly run and the service is terrible. The service manager will tell you your brakes are "rotting" and n Don't bother going to this dealership, it is poorly run and the service is terrible. The service manager will tell you your brakes are "rotting" and need to be replaced when they do not. They try to nickel and dime you. I've never had such poor service in my life at a dealership. Its a shame because I love the vehicle. But because of this dealership I will never buy another Kia again. More