Kia of Hamilton

What a stellar experience with Kia of Hamilton, specifically the Service department. Mark R is the man. He was able to help me out and made sure I left the. dealership happy. We were dealing with a specifically the Service department. Mark R is the man. He was able to help me out and made sure I left the. dealership happy. We were dealing with a warranty issue and the part was back ordered. Mark was empathetic and immediately tried to help rectify the issue. He was super communicative and made sure my expectations and experience was excellent. Also, the manager, Alex, was of great help. Thanks to all of you for your great help. I had a great customer experience! More

Pleased with the service I received would recommend it to others very helpful with the extended warranty others very helpful with the extended warranty More

Sometimes feel like it’s a bit of a money grab. However the service people, on an individual basis, are very nice to deal with. However the service people, on an individual basis, are very nice to deal with. More

Extremely disappointing! ! Initial contact Mohamud was really good. Unfortunately we didn't close with him!! ! Initial contact Mohamud was really good. Unfortunately we didn't close with him!! More

I have received poor service from the start. This ultimately culminated with my interaction with a now, former employee who lied to me about literally everything with respect to my engine replac This ultimately culminated with my interaction with a now, former employee who lied to me about literally everything with respect to my engine replacement. It is no surprise that this person is no longer with Kia. But Kia of Hamilton Was not prepared to correct the mistakes made by this former employee or compensate me accordingly. If I could, I would give this dealership zero stars. And considering that I will be in the market for a new vehicle, it is safe to say that Kia will not be an option that I would consider ever again. Social media is a powerful tool That I will use to spread the good news about my experience with this dealership. More

Service department very unhappy with price and the work not completed. Car sale was excellent not completed. Car sale was excellent More

This is the 2nd vehicle we have purchased from Kia of Hamilton and we are very happy with the service and the dealership itself. Hamilton and we are very happy with the service and the dealership itself. More

Hailey was a great help and answered all my questions with attention and details. Thank you with attention and details. Thank you More

Poor communication and honesty did not treat as a loyal customer that l have been for the last 15-20 years. customer that l have been for the last 15-20 years. More

I was well taken care of. Came in for safety certification and they got it done quickly. This is my go to dealership for all my kia nero ev needs. Came in for safety certification and they got it done quickly. This is my go to dealership for all my kia nero ev needs. More