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Kia of Hamilton

Hamilton, ON

4.1
608 Reviews

1885 Upper James Street

Hamilton, ON

L9B 1K8

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608 Reviews of Kia of Hamilton

April 28, 2025

Employees are knowledgeable and very professional and courteous. I must also say they are honest and reliable. More

by Marilena Barth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guarascia
April 28, 2025

Hailey was awesome to work with at Kia if Hamilton, she helped me when my tires were shaking like crazy cause of the snow and had always had my vehicle back to me quickly. I appreciate the hard work of the More

by Dylon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McDougall - 5 stars!
April 25, 2025

Service department is poorly organized. Service advisors just not capable of doing the job adequately. More

by dservedio41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names were offered
April 25, 2025

Service completed as estimated. Courtesy vehicle provided to allow travel from and back to dealership for vehicle pickup More

by AlanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McDougall
April 15, 2025

The service advisor, Mark Robinson, was extremely courteous and helpful. He thoroughly explained the service to be done, the time frame and the cost. He arranged for an Uber to shuttle me home and to More

by klaus.schmidsrauter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Robinson, Service Advisor
April 15, 2025

I recently moved into the Hamilton area and chose Mountain KIA for my 2017 Sportage service partner. I am very pleased with the service work and with the very helpful service staff. More

by Ford Clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Belcher
April 15, 2025

Terrible Service department. They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a differen More

by core80z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha Maiolo
April 12, 2025

Adam, the Sales Rep was very helpful in the process of selling us our vehicle. More

by cepoirier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Muntz
April 11, 2025

Everyone there was very helpful and explained everything quite well, Ifte was very gracious and easy to work with More

by Bettysbob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ifte and Nicole
April 09, 2025

Kia Hamilton gave us the most wonderful buying experience,Charles Cassidy was outstanding and delivered excellent customer service , we absolutely love our new Kia Soul thank you so much!! More

by Anne Rimmer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Cassidy
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