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Kia of Hamilton

Hamilton, ON

4.0
635 Reviews

1885 Upper James Street

Hamilton, ON

L9B 1K8

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635 Reviews of Kia of Hamilton

June 13, 2025

They didn't find my car when it was towed in for 10 days even when I dro e in to tell them it was there Took another week for them to check it out. Finally due to the efforts of one service advisor they go More

by Llk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey
June 12, 2025

Horrible. Will not return. I have been struggling for a year with them and finally decided never to return More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha Maiolo, Mike Guarascia, Brad Mac Carl, Richard Nason
June 12, 2025

Worst client relationship after engine replacement due to a recall. It took 55 days to get repair. Even with 5 start coverage no monetary compensation after 19 months. More

by jbgmcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian, Mark Robinson
June 09, 2025

Twice they gave me appointments for service but they did not do it for reasons of being overbooked or something. They bribed me with a car wash pass, I’m thinking of changing dealership to Oakville. More

by pattison.mupfure
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Guarascia
June 04, 2025

Staff was quite knowledgeable, and helpful. The lot was well maintained with an ample amount of inventory. More

by gordonlangton57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Stitt
June 04, 2025

People are nice and accomodating. I have peace of mind driving my car because they know what they're doing. More

by Riza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Carobelli
June 02, 2025

It was a pleasure working with Nicole, Charles, Mark and the rest of the KIA Hamilton team. We had a great experience and will definitely consider a future purchase from the team. More

by Handsofstone116
Recommend Dealer
Yes
Employees Worked With
Charles, Mark, Nicole Carobelli
May 30, 2025

I loved how I was treated at the dealership with it being my first time buying a car Kia staff were very helpful More

by Dina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marianna , Nicole Carobelli, Shane Hyland
May 30, 2025

Disorganized, dirty and not competent Except Marco and Tim no one works hard. No team play More

by Majef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco, Tim were excellent
May 29, 2025

Very impressed with how it was run, changed for the better from years ago. All new employees I seen. Communication and workmanship is much better. Good quality service More

by kparadisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guarascia
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