Kia of Hamilton

A surprisingly excellent experience. Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. Ho Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. However when we told Frank about our situation and wanting to see what our payments would be before looking at vehicles., Frank was more than happy to help in anyway that he could. He introduced us to Melissa who was absolutely wonderful to work with. Melissa worked with our initial request and we were able to get credit with a lower interest rate and had a car picked out for us when we arrived. Melissa was very diligent in keeping with what we could afford to pay. Melissa and Frank never pushed us into anything that we didn't want. Melissa detailed the specs and payments in great detail and was very patient while my wife and I deliberated our options and didn't push us out the door when they closed for the night. Frank was only too happy to outline the specs of the vehicles that we tested. Even on the day we picked up the new car, Frank was very detailed in showing us the various systems in the vehicle. Overall, this was an excellent experience. I would highly recommend this dealership to anyone. It was a breath of fresh air based on previous pastexperience and I will be back soon for my next vehicle. More

very good the second time my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned h my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned he told me the vehicle was $20,900 minus my deposit of $8000.00 would leave me with 12,000 left but when I returned the second time they told me that was all wrong by him and now I owe $22,000 but Nicole and Melissa were very good about it and were very kind and helpful thank u kia of Hamilton More

Fun & stress free! Nicole has a great personality and had us laughing and having fun the whole time from the test drive to the final decision. No pressure and everyone Nicole has a great personality and had us laughing and having fun the whole time from the test drive to the final decision. No pressure and everyone at Kia of Hamilton was very friendly and helpful. More

Love the new car! Gloria was very knowledgeable on all the details of each trim level to help me choose which one was best for me at the price range that I was comforta Gloria was very knowledgeable on all the details of each trim level to help me choose which one was best for me at the price range that I was comfortable with. I never at any time felt pressured by her buy the car. I am absolutely in love with the 2015 soul that she helped me pick out, it fits perfectly with my family and our needs. I have recommend many of my friends to visit Gloria for a new car More

No pressure buying experience Our purchase of a Kia Sportage was made a pleasure thanks to Nicole. Her manner and positive attitude made negotiations as pleasant as possible. We Our purchase of a Kia Sportage was made a pleasure thanks to Nicole. Her manner and positive attitude made negotiations as pleasant as possible. We were never under pressure to sign. Thanks Nicole for a great buying experience! More

Excellent! My experience with Kia of Hamilton was very positive. The sales team was kind of pushy, but in the end its part of their job, and it got me a better My experience with Kia of Hamilton was very positive. The sales team was kind of pushy, but in the end its part of their job, and it got me a better deal, so all is good. I worked with Shane. He told me and showed me pretty much every detail possible that I would ever want to know about the car, and if he didn't know it himself, he made sure to find out and let me know. He was very laid back and wanted to make sure that I loved the car before I bought it. He made it clear that he didn't want to sell me the car if I didn't love it. I couldn't be happier. He came in on his day off to make sure the car was in good shape before I picked it up. I also worked with Matt and Melissa and they were also great and very informative. The dealership called me the next day to make sure everything was good and Shane also called me a day after that for the same reason. Very happy with my car and my experience. I would definitely recommend the dealership and Shane. You will get great customer service and most likely leave in a great mood like I did! More

Wonderful experience! It was an absolute pleasure working with Nicole to buy a car, I was in a hurry to replace a vehicle that had been in an accident, but she was able to It was an absolute pleasure working with Nicole to buy a car, I was in a hurry to replace a vehicle that had been in an accident, but she was able to help me work through all my options to figure out a car that worked best for my budget and my needs, She was very accommodating, and even though I had plenty of questions, she never made me feel like i was an inconvenience, and was able to address all my concerns. I never felt pressured to buy, but I'm glad I did, I love my new car!! I would wholeheartedly recommend Nicole and this dealership to anyone looking for a new car. More

Great Experience My wife and I bought a used SUV off Jason Enders about 2 weeks ago. We found Jason to be knowledgeable, accommodating and honest. We had a number o My wife and I bought a used SUV off Jason Enders about 2 weeks ago. We found Jason to be knowledgeable, accommodating and honest. We had a number of questions and took our time looking at various options, but never felt pressured to purchase. More

excellent service Nicole was helpful and amiable, especially while when I realized I had to have a cheque brought in from Toronto. Got a great deal. Can't review highly Nicole was helpful and amiable, especially while when I realized I had to have a cheque brought in from Toronto. Got a great deal. Can't review highly enough. More

Excellent Experience Buying First New Car! I came in to purchase my first new car, and Frank was very helpful, knowledgable, and considerate of questions from both myself and my mother. Knowing I came in to purchase my first new car, and Frank was very helpful, knowledgable, and considerate of questions from both myself and my mother. Knowing this was my first experience purchasing a new car, Frank was able to make the process smooth and enjoyable. He helped me to find the car that best suited my needs, and at a price that is within my budget. I would recommend Frank and this dealership to anyone looking to purchase a vehicle! Their customer service was wonderful and well beyond my expectations. More