Kia West Edmonton

An efficient way to buy a new vehicle We had been tossing around the idea of replacing our RAV4 for about a month or so. We had heard good things about the Kia Sportage from a family memb We had been tossing around the idea of replacing our RAV4 for about a month or so. We had heard good things about the Kia Sportage from a family member. While shopping at West Ed Mall we saw a Sportage on display and were quite impressed with the look so went to the dealership in West Edmonton to check one out. Quite quickly we were impressed with sales person Jay Sokhal. He was very professional and convincing with the deal he presented us with. Within a couple of days we were the owners of our first Kia. We look forward to being Kia customers and having our vehicle looked after by the personnel at Kia West Edmonton More

Best car buying experience ever When we arrived we were met by Scott and made to feel comfortable right away. After some really great question he found us the right car. After our te When we arrived we were met by Scott and made to feel comfortable right away. After some really great question he found us the right car. After our test drive and deal was made we met Krishna and Andy. They helped us with so much through out the day, and even were so great with our granddaughter. We both are so happy with our car. Thank you so very much for everything you did for us to help us get our new car. We will be back. More

Enjoyed dealing with Monty. Monty was a friendly and knowledgable sales person. I appreciated having someone close to my own age to relate to. We had some real common ground in Monty was a friendly and knowledgable sales person. I appreciated having someone close to my own age to relate to. We had some real common ground in music, travel, etc. He also followed up very well to make sure I was well looked after. More

Nice work Kia West I dealt with Arron Paulson over the phone then in person. Although he is a rookie salesman, he is very personable and is rapidly learning about his p I dealt with Arron Paulson over the phone then in person. Although he is a rookie salesman, he is very personable and is rapidly learning about his product. He made sure the vehicle brought in for us was what I wanted, and went over it with us very well. The purchase negotiation was very informal, and Ryan Kelly, the sales manager, is a delight to work with. We agreed on a price all in, and the vehicle was ready for us the next morning. Tarah Fardy in the finance department was very professional, explaining our extra options in a very clear and concise manner. We settled on what we wanted, paid for everything, and left the dealership feeling very pleased. I will buy another Kia product from them , and will service my new Kia Soul there as well. Met Natasha in service, and arranged for the first oil change. Tremendous experience from start to finish. Thanks guys! Job well done! More

Great Sale Rep! Monty was the sales rep I dealt with and I'm glad I did! He did everything to make the process smooth and enjoyable. Monty did a great job when taki Monty was the sales rep I dealt with and I'm glad I did! He did everything to make the process smooth and enjoyable. Monty did a great job when taking the vehicle for a test drive. From that test drive I knew I was getting a great vehicle! This is my second vehicle from this dealership location. All the staff were pleasant and a great group to purchase a vehicle from. I'm loving my new wheels (2015 Kia Sportage.... I upped the deal and went for the luxury model.). Thanks Kia West Edmonton... I'll be back for vehicle #3 in a few years! More

Simple Process, Great Deal & Ryan was lovely to deal with! This was my 2nd Kia Sorento purchase (I traded in my 2012). I knew exactly what I wanted so it should have been a simple sale. I went to the dealershi This was my 2nd Kia Sorento purchase (I traded in my 2012). I knew exactly what I wanted so it should have been a simple sale. I went to the dealership where I purchased my first vehicle twice. Both times they convinced me to come in; both times I was disappointed and frustrated. They told me that the colour and model I wanted was not available anywhere in Edmonton (untrue), that I didn't qualify for 0% interest on my financing (they offered 2.99%), and that my trade was worth $4000 less than I actually got for it. I decided to reach out to Kia West Edmonton through their website (after seeing the blue Sorento in stock) and Ryan got in touch right away. He was so nice and so helpful. Ryan ended up getting me the colour I wanted, 0% financing, a great trade in value AND a better model, totaling over $8000 in savings. I was so grateful that I accepted the offer right away and signed the same day. I most appreciated Ryan's honesty - there was no haggling. He was also really friendly and great to deal with. I have a friend looking at a Sorento and I've already recommended Ryan to her. I would recommend him and Kia West Edmonton to anyone in the market for a new vehicle. More

Awesome Experience, Great Deal! Our experience with Kia West Edmonton was an awesome one! Our salesperson Ryan took the time to listen to what we wanted and we got the vehicle that m Our experience with Kia West Edmonton was an awesome one! Our salesperson Ryan took the time to listen to what we wanted and we got the vehicle that met our needs both personally and financially! Thanks Ryan and Kia West Edmonton. We look forward to many years of continued service. We would highly recommend both the dealership and our salesperson to any of our family and friends. More

3rd time buyers Nothing like feeling at home when you walk in! Chris and Monty did everything to make the 3rd time our best experience yet! We would always recommend Nothing like feeling at home when you walk in! Chris and Monty did everything to make the 3rd time our best experience yet! We would always recommend them. More

Issues Resolved Being very satisfied Sorrento owner's, we decided to trade up to a 2016 model. Our initial sales experience was excellent, however we did experience Being very satisfied Sorrento owner's, we decided to trade up to a 2016 model. Our initial sales experience was excellent, however we did experience some after sales disappointments. These issues prompted me to write a review expressing my concerns. Within 24 hours our concerns were addressed by sales manager Ryan Kelly and resolved. Thanks for taking our concerns seriously and handling them in a very professional and courteous manner in a short time frame. More

Very friendly, no pressure, no hassle Visited the dealership. Already had a Sorrento ( only looking ) Sat down with Nemo, very nice and knowledgeable, easy to talk to. Gave us a very good Visited the dealership. Already had a Sorrento ( only looking ) Sat down with Nemo, very nice and knowledgeable, easy to talk to. Gave us a very good tour of the new SX turbo Sorrento. Told Nemo, that we were just looking, however if you can make the deal to where we wanted without any hassle, it might work. Nemo and Kris made it happen. We are now proud owners of the 2016 SX turbo Sorrento. There were a few minor, scratches on the vehicle, that Nemo went out of his way to have these taken care of. Thank you Nemo it was a pleasure doing business with you. The whole staff at the dealership were very friendly and easy to work with. More