Kia West Edmonton

Simple Process, Great Deal & Ryan was lovely to deal with! This was my 2nd Kia Sorento purchase (I traded in my 2012). I knew exactly what I wanted so it should have been a simple sale. I went to the dealershi This was my 2nd Kia Sorento purchase (I traded in my 2012). I knew exactly what I wanted so it should have been a simple sale. I went to the dealership where I purchased my first vehicle twice. Both times they convinced me to come in; both times I was disappointed and frustrated. They told me that the colour and model I wanted was not available anywhere in Edmonton (untrue), that I didn't qualify for 0% interest on my financing (they offered 2.99%), and that my trade was worth $4000 less than I actually got for it. I decided to reach out to Kia West Edmonton through their website (after seeing the blue Sorento in stock) and Ryan got in touch right away. He was so nice and so helpful. Ryan ended up getting me the colour I wanted, 0% financing, a great trade in value AND a better model, totaling over $8000 in savings. I was so grateful that I accepted the offer right away and signed the same day. I most appreciated Ryan's honesty - there was no haggling. He was also really friendly and great to deal with. I have a friend looking at a Sorento and I've already recommended Ryan to her. I would recommend him and Kia West Edmonton to anyone in the market for a new vehicle. More

Awesome Experience, Great Deal! Our experience with Kia West Edmonton was an awesome one! Our salesperson Ryan took the time to listen to what we wanted and we got the vehicle that m Our experience with Kia West Edmonton was an awesome one! Our salesperson Ryan took the time to listen to what we wanted and we got the vehicle that met our needs both personally and financially! Thanks Ryan and Kia West Edmonton. We look forward to many years of continued service. We would highly recommend both the dealership and our salesperson to any of our family and friends. More

3rd time buyers Nothing like feeling at home when you walk in! Chris and Monty did everything to make the 3rd time our best experience yet! We would always recommend Nothing like feeling at home when you walk in! Chris and Monty did everything to make the 3rd time our best experience yet! We would always recommend them. More

Very friendly, no pressure, no hassle Visited the dealership. Already had a Sorrento ( only looking ) Sat down with Nemo, very nice and knowledgeable, easy to talk to. Gave us a very good Visited the dealership. Already had a Sorrento ( only looking ) Sat down with Nemo, very nice and knowledgeable, easy to talk to. Gave us a very good tour of the new SX turbo Sorrento. Told Nemo, that we were just looking, however if you can make the deal to where we wanted without any hassle, it might work. Nemo and Kris made it happen. We are now proud owners of the 2016 SX turbo Sorrento. There were a few minor, scratches on the vehicle, that Nemo went out of his way to have these taken care of. Thank you Nemo it was a pleasure doing business with you. The whole staff at the dealership were very friendly and easy to work with. More

Issues Resolved Being very satisfied Sorrento owner's, we decided to trade up to a 2016 model. Our initial sales experience was excellent, however we did experience Being very satisfied Sorrento owner's, we decided to trade up to a 2016 model. Our initial sales experience was excellent, however we did experience some after sales disappointments. These issues prompted me to write a review expressing my concerns. Within 24 hours our concerns were addressed by sales manager Ryan Kelly and resolved. Thanks for taking our concerns seriously and handling them in a very professional and courteous manner in a short time frame. More

The Greatest Experience ever had from a car dealership From the first day I walked into this dealership i felt like home. I got a warm wellcome from the Manager Scott cloman and the main salesman Mohammed From the first day I walked into this dealership i felt like home. I got a warm wellcome from the Manager Scott cloman and the main salesman Mohammed raza from the west west edmonton Kia who both assisted me in getting the best deal for a kia sportage that i love with all my heart. I defenetly recommend that you all consider these two guys closely and make sure they are always treated the best way ever. It was my pleasure as well to deal with the finance manger who assisted me in getting the best deal on my car payments and insurance i got for my new car. Well once again its was a pleasure working with you by satisfying my needs and getting me the best deal possible. Thanks, Fredrick Saul More

Stressless purchase The overall service between sales to finance was nothing short of a excellent experience overall. I got exactly what I wanted with out having to chase The overall service between sales to finance was nothing short of a excellent experience overall. I got exactly what I wanted with out having to chase a tail and go dealer to dealer. First and last stop for me. More

Amazing Customer Service! I needed a bigger vehicle and didn't want to lose all the features my Optima had. Nemo ensured I had exactly what I wanted! He had amazing customer se I needed a bigger vehicle and didn't want to lose all the features my Optima had. Nemo ensured I had exactly what I wanted! He had amazing customer service as all the employees at Kia West Edmonton do, and he was quick & efficient! More

Great Service ! Right from the moments drove in, I was greeted quickly , the staff is very knowledgeable. Even when I came in with no appointment they still were able Right from the moments drove in, I was greeted quickly , the staff is very knowledgeable. Even when I came in with no appointment they still were able to get me in and back on the road in a jiffy ! More

Great experience. Will recommend for sure. This is the third vehicle I have purchased from this KIA delarship. Customer service is fantastic. Sales people are very excellent. Everyone is helpfu This is the third vehicle I have purchased from this KIA delarship. Customer service is fantastic. Sales people are very excellent. Everyone is helpful and very friendly on the phone and in the service department More