Kia West Edmonton

Great Service Department I have on two occasions needed to get service on my 2013 Sorento for issues unrelated to poor performance such as recalls and parts. On both occasions I have on two occasions needed to get service on my 2013 Sorento for issues unrelated to poor performance such as recalls and parts. On both occasions the people at the service desk were more than willing to provide advice, options and recommendations and did so in a timely and friendly manner. When I needed information they did not have, they offered to look it up for me and gave me all the contact information I needed. When it came time for the actual service I was booked in the next day, advised in advance it may take up to 4 hours and then, pleasantly got my car back only 2 hours later. They provided me with a comfortable space to wait and do some "work" and had all the paperwork ready when I was ready to head out. Thank you Natasha and team. I have not had experiences like that at other KIA service departments so kudos to West Edmonton. I would recommend them to any KIA owner. More

A very happy experience! I recently took my son to KIA West Edmonton to look at AWD vehicles. Jordan greeted us professionally, he asked the right questions, listened to our a I recently took my son to KIA West Edmonton to look at AWD vehicles. Jordan greeted us professionally, he asked the right questions, listened to our answers and showed us 3 vehicles that fit the bill perfectly. We shopped around at other dealerships but no one could match the value and service that KIA West Ed & Jordan provided. We purchased A Sonata AWD. It was prepaired and ready on time. very professional operation. worth a look when shopping for new or used... Thank you Jordan, My son is very happy with his "new" Sonata! Jim & Diane & Maxwell More

Good experience specially for first time buyer Went to KIA west after going through all KIA around Edmonton area. Cacilia was able to matched the other offers i've got from other KIA dealerships. S Went to KIA west after going through all KIA around Edmonton area. Cacilia was able to matched the other offers i've got from other KIA dealerships. She was delivered me the car the next day I've signed the papers. Hard to trust dealerships and sales but Cacilia kept her word and the exact price we have negotiated all through out the deal. Team is very friendly and would recommend the place to people buying new cars. More

Trustworthy and thorough I was very pleased with how i was treated. My trust was earned and that's very important to me in the often shady world of car dealerships. I was very pleased with how i was treated. My trust was earned and that's very important to me in the often shady world of car dealerships. More

Felt right at home my vehicle had been written off and my credit was not the best. I had the pleasure to deal with Tarah. She was so down to earth and made me feel right my vehicle had been written off and my credit was not the best. I had the pleasure to deal with Tarah. She was so down to earth and made me feel right at home. I had little hope on getting a new vehicle but she did her Magic and got me approved! within 2 days i was walking away with a new vehicle, and I could not be happier! Here i am a week later still loving my car, Tarah and everyone at Kia West! Would recommend this place any day! More

Service is terrible We have had our kia since 2011 and since day 1 we have had nothing but issues when we bring it into the service department. I would never recommend t We have had our kia since 2011 and since day 1 we have had nothing but issues when we bring it into the service department. I would never recommend this dealership ever they are terrible if i could give less then one star i would. We presently have our vehicle at the dealership waiting for a park to get fixed the have had it since Monday and it is now Friday they gave me no loaner car while i wait for my vehicle to be repaired and i haven't spoke to anyone since Tuesday no has followed up with me to let me know what is going on. Just one of the many issues this dealership has More

A feel good experience The sales person was attentive, reliable, available and did what it took to ensure I was a happy customer. My experience was pleasant, stress free an The sales person was attentive, reliable, available and did what it took to ensure I was a happy customer. My experience was pleasant, stress free and respectful. Everyone works together to create a friendly and comfortable environment. More

Fabulous I had an amazing experience at Kia. The staff was so friendly and helpful. Felt comfortable from start to finish. And left a very happy customer. I w I had an amazing experience at Kia. The staff was so friendly and helpful. Felt comfortable from start to finish. And left a very happy customer. I would definitely recommend Kia. More

Friendly team End up not buying from them but I liked the way they welcomed us and showed us the cars. wished if they accepted my offer. End up not buying from them but I liked the way they welcomed us and showed us the cars. wished if they accepted my offer. More

Great combination of friendliness, knowledge & a good sale. Danny, Josh, & Aleksie gave just the right blend of friendliness, knowledge, and a good sale. I appreciated the absence of sales "pushiness", but got Danny, Josh, & Aleksie gave just the right blend of friendliness, knowledge, and a good sale. I appreciated the absence of sales "pushiness", but got all my questions answered in a fair & friendly way. At the end of the day, this combination had me driving a car off their lot without hesitations. Great support from the gal in finance as well. All my requests were met with the same friendliness & support. More