Kia West Edmonton

Just the right amount of attention from staff, we never felt like they were being overbearing but were always nearby to answer questions that came up. They even had no issues with letting us test drive a c felt like they were being overbearing but were always nearby to answer questions that came up. They even had no issues with letting us test drive a couple different cars as were between 3 diff models More

Friendly, welcoming staff. Im usually hesitant to come to dealerships alone as a female but was happy to see lots of female sales working here. Felt happy with how my transacti Im usually hesitant to come to dealerships alone as a female but was happy to see lots of female sales working here. Felt happy with how my transaction went. More

Best Kia dealership and service department in the Edmonton area, I only trust them with my baby (my k4). They are on it when it comes to preventative maintenance and catching any small problems befor Edmonton area, I only trust them with my baby (my k4). They are on it when it comes to preventative maintenance and catching any small problems before it becomes costly. I feel like they genuinely care about doing a thorough job every single time. Can't beat the convenience of the location, and they have even ubered me back to work while I wait for my car! More

New ownership has transformed the dealership. I just upgraded my old Kia Rio I bought here to a new Sportage! Efficient and easy process this time around! I just upgraded my old Kia Rio I bought here to a new Sportage! Efficient and easy process this time around! More

Buying a new car with kids can be stressful, especially when they have to come with you!! Staff were so patient and helpful. Olivia gave the kids coloring sheets and pens while we completed the paperwork w when they have to come with you!! Staff were so patient and helpful. Olivia gave the kids coloring sheets and pens while we completed the paperwork which helped so much. The kids love the new telluride, and Olivia made them feel included in the process which added to their excitement. More

They were able to get me in a new ev6 when the other Kia couldn't get me approved. couldn't get me approved. More

Good location. I bought here because of a family referral so I expected to have a good experience and Ryan delivered. I bought here because of a family referral so I expected to have a good experience and Ryan delivered. More

Jamie Sparks was thorough in her inspection of my vehicle. A very professional and friendly lady, my visits to Kia are always enjoyable and pleasant. vehicle. A very professional and friendly lady, my visits to Kia are always enjoyable and pleasant. More

Just the right amount of attention from sales staff. I never felt that they were lurking over me and watching which is appreciated. Olivia went above and beyond to track down the telluride in the green I never felt that they were lurking over me and watching which is appreciated. Olivia went above and beyond to track down the telluride in the green i wanted. She will not let you settle when finding your new car, i have every box checked! Thanks for making this the easiest and most pleasant car buying experience. More

Eventhough the purchase process went smooth; the service department is not fairing out very well. I have had to bring in my vehicle twice for servicing to address electronic concerns and both times they co department is not fairing out very well. I have had to bring in my vehicle twice for servicing to address electronic concerns and both times they could not find the problem, which I understand may be difficult. However on both occasions my vehicle was retuned to me dirty and nobody would return my call when I called to voice my concern. I had to walk into the dealership to actually have someone speak to me. Yesterday I called to re-schedule a appointment and left them a voice message; 24 hours later nobody has returned my call. I had to call back and leave another voice message. To date, their service department is not rated very high and I will start to take my servicing to another KIA dealership. More