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Kia Richmond
Richmond, BC
251 Reviews
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251 Reviews of Kia Richmond
August 05, 2020
Cody is AWESOME After being bitterly disappointed with both Kia West and Hyundai down the street from Kia Richmond we went originally looking to Kia to trade my Mini After being bitterly disappointed with both Kia West and Hyundai down the street from Kia Richmond we went originally looking to Kia to trade my Mini Cooper - originally looking for a Hyundai Kona but their service was so bad we ended up at Richmond Kia as my wife had driven Kia's for many years and had about 8 cars from Kia West. That's another story but we ended up at Kia Richmond and James (Jammers as I now call him) was awesome and gave us a great deal on not only a trade on my Mini but my wife's Niro fair trade for a Stinger and a Forte. So two cars right away for Kia Richmond, my wife then when in for service and traded in her serviced vehicle for a new Forte (3 cars). We had paid for a lower model but due to change in specs and my wife wanting leather seats Jammers gave us a new top of the range Forte EX Premium to keep us happy customers all this at no extra charge. Unfortunately one serious accident 3 weeks later and that Forte was no more, however, between Cody and Jammers they managed to set us up in a new top of the range Seltos in that lovely bright yellow of my wife's choosing, We started business with Kia Richmond on a whim and now 5 cars later we still deal with them and will continue to do so even though Kia West maybe closer as would Applewood but Kia Richmond treat us more as friends than customers and I often drop by just for a coffee or whatever or a boredom test drive if one of our cars is in for service! They can't possibly do everything right all the time but do try and make up for any small mistakes! Overall I would rate them as a SIX out of FIVE, especially Cody and Jammers! More
by Russtty99
Employees Worked With
Mehdi Moghareh, James Green, Sandra Wang, Cody Francoeur, Brian Matsumoto, Sandy Rayson
May 13, 2020
Kai Soul EV I highly recommend Kia Richmond to anyone looking to purchase a new or used vehicle. Our family was interested in a Kia Soul EV. Our initial contact a I highly recommend Kia Richmond to anyone looking to purchase a new or used vehicle. Our family was interested in a Kia Soul EV. Our initial contact and interactions at Kia Richmond were with Anton Udalov. He is very knowledgeable and he addressed all our questions. Anton's kind demeanor made him easy to speak with and our positive experiences carried through to the pickup of the vehicle. Thank you, Anton!! Management was also very kind and courteous. They were a great help though the entire purchasing process. Also, they included a some extras: car washes and an airport shuttle service. Thank you, Management for your guidance and support!! We would not hesitate to recommend Kia Richmond to family and friends. Thank you, Kia Richmond in transitioning our family to an EV vehicle!! More
by Rav
Employees Worked With
Anton Udalov
April 27, 2020
DO NOT LEAVE DEPOSIT WITH RICHMOND KIA !!I made a DO NOT LEAVE DEPOSIT WITH RICHMOND KIA !! I made a deposit towards Electric Niro in May 2019 , I was told the car would be delivered within 3-4 mon DO NOT LEAVE DEPOSIT WITH RICHMOND KIA !! I made a deposit towards Electric Niro in May 2019 , I was told the car would be delivered within 3-4 months or Inwould get money back. A year later , April 27 2020, Kia wasn’t able to deliver E Niro and are refusing to issue refund. Notified Better Business Bureau and Vehicle Sales Authority of BC. Do not make the same mistake ! Jack P More
by Jack P.
Employees Worked With
Mehdi Moghareh
March 05, 2020
First time visit I was interested in seeing a Kia Sportage. My initial contact was with James Green. I had a lot of questions. James is highly knowledgeable respon I was interested in seeing a Kia Sportage. My initial contact was with James Green. I had a lot of questions. James is highly knowledgeable responding in a friendly manner. After the sale was completed any further questions were addressed. He introduced me to Anton who went above and beyond. Anton even took me to BCAA to get my insurance changed as I am not familiar with Richmond. I highly recommend both for their friendly service and great effort. More
by Chrissy
Employees Worked With
James Green, Anton Udalov
February 29, 2020
Very friendly and great service. I showed up as a walk up and was treated great. They even quickly detailed the car as financing was being approved! Management was also kind enough to throw in some great and was treated great. They even quickly detailed the car as financing was being approved! Management was also kind enough to throw in some great extras like car washes and airport shuttle service! More
by Rob.chaboyer
Employees Worked With
Cody (lot attendant) did an excellent job cleaning the car on short notice while the dealership was busy., Mehdi Moghareh, James Green, Sandra Wang, Cody Francoeur
February 26, 2020
Professional, customer-centric team. The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appre The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appreciate James and Brian's approach to sales, the time they took to understand my requirements and to outline the best options with my interests in mind. I was really impressed with their professionalism and commitment to the customer - would not hesitate to recommend Kia Richmond to family and friends. More
by Margaret Lung
Employees Worked With
James Green, Brian Matsumoto
February 20, 2020
Got a new Kia Soul. Excellent buying experience and a car I truly love driving. Aaron was very patient, respectful, flexible and prompt in dealing with me. Went the extra mile to make sure am happy with the I truly love driving. Aaron was very patient, respectful, flexible and prompt in dealing with me. Went the extra mile to make sure am happy with the car, not just pushing a sale -- offered me overnight test drive, resolved a feature issue at their cost, and fixed a small scratch as promised. They even threw in lifetime free car wash! They wanted me to keep loving my car longer! The car is great. Awesome team. More
by Bengyap
Employees Worked With
James Green, Aaron Lam
February 04, 2020
Great customer service Above and beyond, really. The epitome of proffesionalism, really in a word of deceit and shallowness, it was very refreshsing to have such a positive Above and beyond, really. The epitome of proffesionalism, really in a word of deceit and shallowness, it was very refreshsing to have such a positive experience. More
by nateraincity
Employees Worked With
James Green
February 02, 2020
2 minutes agoI traded my kia optima 2014 for a kia 2 minutes ago I traded my kia optima 2014 for a kia forte ex 2020. I have been dealing with kia richmond for years due to their excellent custome 2 minutes ago I traded my kia optima 2014 for a kia forte ex 2020. I have been dealing with kia richmond for years due to their excellent customer service skills. Brian helped me alot in regards to my decision with trading my car. He explained every detail and was extremely helpful and friendly. Thank you to all the staff that assisted me with my new purchase. Another happy customer I highly recommend Richmond kia. And please see brian for assistance. And sandy wang as well :) More
by Jhoanna Stegeman
Employees Worked With
Sandra Wang, Brian Matsumoto
January 26, 2020
Incredible service and customer relations Anton went above and beyond to make my experience at this dealership fantastic! James was also impeccable in business and detail and knowledge. Both w Anton went above and beyond to make my experience at this dealership fantastic! James was also impeccable in business and detail and knowledge. Both were very friendly and open and outstanding in handling questions and the steps in the potential of purchasing a vehicle at this dealership! Highly recommend both these gentlemen for their vision, honesty and effort! More
by chs35
Employees Worked With
James Green, Anton Udalov
