Kia On Hunt Club
Ottawa, ON
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588 Reviews of Kia On Hunt Club
Nour strives to provide total customer satisfaction Shop around for a car, go to a few dealerships then go to Kia on Hunt Club. You will very quickly understand why this dealership and its salespeople Shop around for a car, go to a few dealerships then go to Kia on Hunt Club. You will very quickly understand why this dealership and its salespeople have earned awards and high ratings. I was very pleased with how easy and quick the buying process was with Nour. He is personable, polite and very professional. He listens well and does everything he can to meet your needs. I will not hesitate to deal with Nour again in the future and I would definitely recommend him to others as well. More
Very Pleasant First-time Car Purchase! I had a very pleasant and easy-going experience purchasing my first car, being a used Hyundai Accent, from Kia on Hunt Club. Eli Farah was very inform I had a very pleasant and easy-going experience purchasing my first car, being a used Hyundai Accent, from Kia on Hunt Club. Eli Farah was very informative and considerate of my potential purchase. He took the time to point out all of the car's specific features while making sure not to leave any important details out. He came across as very honest and sincere about the car. He did not try to hard sell me on anything and he was not as "pushy" as traditional salesmen sometimes are. Considering I have never bought a car before, Kia on Hunt Club made the process very easy for me. Eli was a great help and made me feel comfortable in my decisions towards purchasing my investment. Kia on Hunt Club is a very clean and professional environment, and I would strongly recommend both the dealership and Eli Farah to anyone who is looking for either their first car, third car, or tenth car. More
Easy and Stress Free New Car Purchase I had an awesome experience purchasing a new Kia Sorento from Kia on Hunt Club. Eli Farah took the time to explain the cars features, went with me on I had an awesome experience purchasing a new Kia Sorento from Kia on Hunt Club. Eli Farah took the time to explain the cars features, went with me on several test drives, and answered any questions I had. Eli was quick to reply to my (sometimes frequent) emails and calls and prepared the delivery of my new car including helping me setup after-market 3M paint protection. I also dealt with Atheer Noman for the purchase negotiation and didn't feel pressured into taking a deal. Overall an awesome purchase experience. Only aspect that I was ready for (since it was mentioned on this site) was the pressure to tack on extra 'stuff' while filling in the financing paperwork including adding extra insurance, electronic rust proofing (which I don't believe in), and additional warranty to an already good 5 year from Kia. As long as your prepared and ready for it you'll be fine. I won't knock this against them since I believe its standard industry practice to upsell all that stuff if they can. More
New car that was not only damaged but touched up The general public should be made aware that if this dealership, Kia on Hunt Club, is ordering a new vehicle from another dealership once you have sig The general public should be made aware that if this dealership, Kia on Hunt Club, is ordering a new vehicle from another dealership once you have signed a sales agreement with them it is being driven to their dealership and not shipped by transport so there will be more kilometers on the vehicle than expected. Also, if you are not happy with this new vehicle once it arrives you do not have to continue with the purchase of the vehicle as no car dealership can MAKE you take delivery of a vehicle as per Ontario Motor Vehicle Industry Council (OMVIC) they are not a JUDGE. Furthermore, do take this dealerships word that you are receiving a new undamaged vehicle, Inspect every square inch of that new vehicle before signing the final paperwork as we received a new damaged vehicle from this dealership that was not only damaged, but was damaged and the damage was covered up with touch up paint. Lastly, Kia Canada is not there to help the general public when you have a problem with a Kia dealership. They will always stick up for a Kia dealership and simply advise the customer that they do not get involved between a transaction that was done between a Kia dealership and a customer. The ACTING Public Relations contact Maxime Surette, at Kia Canada (as Jack Sulymka, Public Relations Manager and Robert Staffieri, Director of Marketing at Kia Canada have left Kia Canada and have not been replaced) did not even have the decency to respond directly to a customer complaint that involved detailed information and supporting pictures of the damage on this vehicle. More
Pressure free no nonsense deal I got in touch with Jason via the online chat service at Kia on hunt club. I had stated what I was looking for and he gave me the options that he had. I got in touch with Jason via the online chat service at Kia on hunt club. I had stated what I was looking for and he gave me the options that he had. He also let me know about an optima that was heavily discounted. Had it not been for his knowledge of the inventory and the incentives available I would not have came in. Once at the dealership we were welcomed and treated very well. We drove the optima and the forte and decided to purchase the optima. The deal was a back and fourth but eventually a deal was made that couldn't be passed on. I'm very happy with the experience we had. Will definitely return More
I found the experience very satisfying and staff helpful This dealership has a staff of people who are well trained about the vehicles they sell, are extremely polite and willing to bend over backwards to as This dealership has a staff of people who are well trained about the vehicles they sell, are extremely polite and willing to bend over backwards to assist you with your purchase. I bought the car from Jason Sousa, an easy going fellow who my wife wanted to take home along with her new Kia Sorento. No high pressure from Jason - it was strictly take as much time as you need to feel comfortable with our products. I had the pleasure of also dealing with the Sales Manager, Atheer Noman and his boss, General Manager Mike Crete. They put together a no-nonsense deal for me that I immediately recognized as being extremely competitive. I will definitely be returning to this dealership to purchase future cars assuming the quality of KIA products remains strong and the warranties as competitive as they currently are. By Steve Samuels More
No need to go anywhere else! I walked into this dealership not knowing exactly whether I wanted a new or pre owned kia optima. I was greeted by Nour who showed nothing but profess I walked into this dealership not knowing exactly whether I wanted a new or pre owned kia optima. I was greeted by Nour who showed nothing but professionalism, respect and polite mannerisms towards my wife and I. He explained to us the advantages with both scenarios and took us for a drive even though he knew we weren't going to buy that day. I went to other dealerships, and most them politely kicked me away when they found out I wasn't going to buy right away. I now know that, when buying a vehicle, you need to be comfortable with the salesman before you are comfortable with the vehicle, and that is why I called Nour back. I went back in, did the numbers again. He proved that he genuinely and truly was working with me against his managers to get me exactly what I wanted, and I DID! Thank you to all the people that helped me in that dealership. All of whom were very friendly and smiley at all times. Will not go anywhere else but to you Nour and to this dealership. More
Great experience This was my first KIA. Everyone was very helpful and being able to view the vehicles inside on a cold winter day was great. Eli helped me find the ca This was my first KIA. Everyone was very helpful and being able to view the vehicles inside on a cold winter day was great. Eli helped me find the car I was looking for and then some. It has only been a couple of weeks with my new vehicle but so far I am very happy with it. More
Great buying experience. Fast reliable service. This was the fourth Kia I've purchased. Sales team was friendly and welcoming, not pushy. Found the vehicle that had everything I wanted and they did This was the fourth Kia I've purchased. Sales team was friendly and welcoming, not pushy. Found the vehicle that had everything I wanted and they did everything possible to guarantee sale and delivery at a fair price. Very satisfied with my vehicle, the sales and service teams and the overall experience with dealership as a whole. More
Great personal service from Nour Nour is a very hard working, personable salesman. He is courteous and knowledgeable about the vehicles he sells, and about the processes used at Kia Nour is a very hard working, personable salesman. He is courteous and knowledgeable about the vehicles he sells, and about the processes used at Kia on Hunt Club. He allowed me the time I needed to decide on a purchase... to his credit, he is not a pressure saleseman. I made several visits to the dealership before taking possession of my vehicle, and Nour was always there, hard at work! I would highly recommend Nour to anyone contemplating the purchase of a Kia vehicle! The star ratings below are for the dealership overall. For Nour specifically, all star ratings would be 5-star. However, DealerRater does not provide for star rating individual employees; rather, it provides only for the rating of the dealership as a whole. More