Kia On Hunt Club

Great Service Courtney was extremely knowledgeable/professional. Having gone to other dealerships and feeling rushed to make a decision, I did not feel this way wi Courtney was extremely knowledgeable/professional. Having gone to other dealerships and feeling rushed to make a decision, I did not feel this way with Courtney. More

Fantastic friendly service and an exceptional staff! Courtney was very knowledgable about the vehicles, friendly and very flexible. I was comfortable with her right away and she provided exceptional serv Courtney was very knowledgable about the vehicles, friendly and very flexible. I was comfortable with her right away and she provided exceptional service and even went above and beyond to help my mother fix her phone! More

No after sale-rude Sales Manager When I bought my new Sportage less than a year ago, the sales person (Imrad) offered two "detailing" (a service they do not have in that dealership). When I bought my new Sportage less than a year ago, the sales person (Imrad) offered two "detailing" (a service they do not have in that dealership). a month ago I took the car in for one of my coupons (a signed card). When I picked up the car 2 hours later, there was still salt on the flooring and dirt on the inside body and chairs. I called and complained, I also wrote an email to the sales man but I was totally ignored. I called Kia Canada and they promised me to followup on this. So in a couple of days the sales manager (Atheera) valled and apologised that he has been busy and it is his fault not to call me earlier. Ok, I took it in again. After 4 hours of waiting, they bring the car at the same quality of cleaning as last time. When I point out the dirt and salt and finger prints on the windows, he points to the shiny wheels!! He took it in fot the 3Rd time and after 20 minutes short of throwing the key at me, he announced the car is ready and walks away..... yes it is still not totally cleaned. I have found the service (oil change, etc.) Acceptable but the sales and after sales is horrendous. The sales manager was disrespectful, and shiwed the lack of respect for the customer once you have purchased ypur vehicle. Very short sighted. More

Thanks Nour Nour did a great job in helping us choose our new vehicle 2017 KIA Sportage. A very helpful and knowledgeable employee with a good sense of tact and h Nour did a great job in helping us choose our new vehicle 2017 KIA Sportage. A very helpful and knowledgeable employee with a good sense of tact and humour. I would recommend this dealership and Nour to my friends and colleagues. Thanks again! More

Very Good Sales Rep! A real pleasure to deal with Nour! He Answered all of my questions. He is quite knowleadgeable and helpful! He met all of my needs for my brand new K A real pleasure to deal with Nour! He Answered all of my questions. He is quite knowleadgeable and helpful! He met all of my needs for my brand new Kia Sorento! :) More

Worst Experience ever. Unfortunately, my experiences this month with Kia on Hunt Club has been nothing less of a disaster. Two weeks ago I went in to Kia to get my summer t Unfortunately, my experiences this month with Kia on Hunt Club has been nothing less of a disaster. Two weeks ago I went in to Kia to get my summer tires put back on my car, and my oil change done. When I got to the front desk, I was greeted by a gentleman, by the name of JP. I told him why I was there, and JP looked on his computer. JP then continued to inform me, that it is MY responsibility to make sure that I inform the service guys that my tires aren't at the location. I was obviously confused, and JP continued on to tell me that when you store your tires for the season with Kia, they are brought to a location where all of the tires are kept. Just so everyone knows, folks, when making an appointment with Kia to have your tires switched over, IT IS YOUR RESPONSIBILITY TO DO THEIR JOB AND MAKE SURE YOUR TIRES ARE IN THE SHOP. So after taking the afternoon off work for nothing, I rescheduled my appointment with Kia for two weeks later; being today! I went into Kia and had a chat with the Manager, Will. Will was pleasant enough, as Managers are expected to be. I was expecting Will to give me a good deal, considering all the hassle I had to go through. It costs $80 to store your tires for two seasons. Basically, if you're storing winter and summer tires, that's $160.00 a year. Will, being the generous Manager that he is, gave me $20.00 off of my tire storage. Throw a party. Definitely made up for the "hiccup" (as Will had said) that happened two weeks prior. Will filled out the paperwork, and we went over the totals together. The total cost for oil change, tire change, and $60 worth of tire storage came to $209.00. Expensive still, but fair enough, I wasn't going to complain. I sit for a while and read my book. Patient as a peach. All of a sudden, JP appears behind the desk and calls me up to pay. JP states, "Okay, that'll be $420.00. WHAT? I was not rude, but I simply stated that was not what Will and I had discussed. JP THREW the paperwork on the counter and went to the back. JP comes back and says, "Okay, that'll be $315.00." Contrary to popular belief, I wasn't born yesterday. I also find it oppressive and offensive that I am clearly being taken advantage of for my age and gender. WHERE DID THESE NUMBERS COMING OUT OF JP'S MOUTH EVEN COME FROM? I explain to JP, again patiently, that I don't understand. JP tells me, in front of multiple customers, that he "doesn't know what Will "promised" me," but that I should just leave and Will would call me. Could this seriously be happening? JP can't get his xxxx together enough to A, be professional, and B, communicate with his Manager in terms of pricing. I felt humiliated and defeated. I left thinking that I did something wrong and I shouldn't have questioned these men. I later received a phone call from the famous JP, himself, stating that I would need to pay $243.00 because tires on rims are more expensive (or vice-versa, whatever). I would like to point out the blatant SCAM these guys pulled on me, having me sign paperwork with one price, and then charging me another. I would also like to point out, the blatant and inhumane (professionally so :p) behavior of JP. JP was unprofessional on a number of occasions, not to mention demeaning. At this point, I have to drive BACK across the city because of JP's hissy fit in asking me to leave, and pay the bill. I want to take my tires and run. I DO NOT RECOMMEND KIA ON HUNT CLUB. Sincerely, a clearly oppressed and taken advantage of, unhappy customer. More

Ze Quest I started looking for a car couple months ago with my girlfriend. I went to Kia on huntclub looking for a used car (from a totally different brand) an I started looking for a car couple months ago with my girlfriend. I went to Kia on huntclub looking for a used car (from a totally different brand) and that's where I met Jason. We talked a bit about the car in question and then we talked a bit about Kia as a brand. Never been a fan of it but after the discussion, I decided to add it to my list and start the investigation. After 2 months, I concluded that Kia was indeed a good/legit brand (as of 2016) and contacted Jason so we could start discussing real stuff. It was so easy going and fun that all and all, it took 1 week and half until I bought my car there. Jason is the opposite of hard seller, he even hard pressed me to give me stuff (rebates,tires/rims, etc) at the end hahaha (and I'm serious). So yeah, Jason, A++, would buy again. The finance guy was rougher and more of the hard sell guy side but in retrospective, he made sens and what he said was actually right. It's no different than talking to someone at you work place who knows what he is talking about (while you are not 100% sure)... it's not easy to debate. Just do some research on extended warranties and stuff and you will be prepared talking to him, he is a nice guy too in the end. Rest of the staff was super friendly too, to Mike from Atheer, everything was nice. They really gave me confidence and I would not be afraid to go shop there again. We'll see how the service department handles it from there ;). If you are not just about every single $ and you are not only focusing on that, I think buying a car is a somewhat enjoyable experience and it is a real good/fun one when you do it at Kia On Huntclub. More

Excellent Service My wife and I recently purchased a 2016 Kia Soul from Eli and were very pleased with the service that he provided. He seemed to be genuinely concerne My wife and I recently purchased a 2016 Kia Soul from Eli and were very pleased with the service that he provided. He seemed to be genuinely concerned with our interests through every step of the process, and never made us feel pressured. I would gladly recommend and return to Kia on Hunt Club based on our experience. More

customer friendly, excellent buying experience I enjoyed purchasing a used vehicle from Kia ,with its well organized and roomy showroom,its relaxed atmosphere and friendly staff, most importantly w I enjoyed purchasing a used vehicle from Kia ,with its well organized and roomy showroom,its relaxed atmosphere and friendly staff, most importantly was the courteous helpfulness of sales professional Eli Farah.From the very beginning of my dealiings with Kia all correspondence was answered promptly, politely and always with helpful information.Eli puts his customer first and his constant good cheer shows that he really is happy at a job he does very well.My recommendation is to check out Kia On Hunt Club and ask for Eli Farah. More

A true experience I walked in to KIA on hunt club with high stress from being lied to and not feeling the proper support at another dealership. Dee Murphy and Jason sat I walked in to KIA on hunt club with high stress from being lied to and not feeling the proper support at another dealership. Dee Murphy and Jason sat with me for almost 8 hours helping choose a vehicle that would best suit me, taking the opportunity to listen to my needs. At the end of this trip I was at ease and felt no pressure in purchasing my new KIA Sorento.. KIA service was amazing and I will gladly recommend them to anyone I know.. Thank you for turning a rough start to a new experience into something joyful, walking out with my new vehicle in confidence and knowing I made the right choice. Dee thank you for all your help and support!! Thanks from Jim!! More