Kia 417

Very helpful, friendly sales, financial, and service staff. This is now my dealership! I had one small issue with my used car purchase that was resolved quickly. staff. This is now my dealership! I had one small issue with my used car purchase that was resolved quickly. More

The staff is very friendly and helpful. My issues were dealt with promptly and the coffee was excellent! My issues were dealt with promptly and the coffee was excellent! More

This might be kinda long but I need to tell my tale! After driving to Quebec on 2 occasions to look at used cars, my husband and I decided to pop by Kia 417 at 4:30pm on a Saturday after the second trip After driving to Quebec on 2 occasions to look at used cars, my husband and I decided to pop by Kia 417 at 4:30pm on a Saturday after the second trip after seeing a car on Autotrader. We called from our car and asked if that specific car was still on the lot, which it was so we told the salesperson we’d be there in 20 minutes. His name was Zach Carosielli who greeted us when we walked in. We went for a test drive and decided to buy the car so we got all of the details and started the process to go back on Friday. There was a second set of tires that the original owner left at their residence and Zach was going to get them before we picked it up. Zach drove to their place in manotick that Thursday we had the major snowfall to pick them up!!! Unfortunately, the day after we got the car we had a problem with the battery. When we called Zach, he simply said to bring the car back and they’ll replace it immediately! My husband boosted the car and I drove it to the dealership where they were waiting for us. This vehicle had a push button start and I realized that I forgot the actual key at our house in Kanata!!! Since the car had been turned off and we obviously needed the key, Zach then had to drive me all the way back to pick it up and then back to the dealership to install the battery!!! So needless to say, I’m totally impressed with Zach and the dealership! More

Excellent service, knowledgeable and professional staff, clean facilities! Work performed on budget and on time. Great customer service and the shuttle service is also exceptional. clean facilities! Work performed on budget and on time. Great customer service and the shuttle service is also exceptional. More

Great reception when I arrived at the service counter. It’s always nice to see people who enjoy their work and have their customers best interest at heart. I was told exactly what they were going to do an It’s always nice to see people who enjoy their work and have their customers best interest at heart. I was told exactly what they were going to do and how long the service would take. They were spot on and explained everything on the bill as well. Great service, thank you! More

Like other times I’ve never had a bad experience with this dealer ship. The only thing that I wasn’t happy with is the wait for an oil change. I waited 3 hours which I have never had to before. Other tha this dealer ship. The only thing that I wasn’t happy with is the wait for an oil change. I waited 3 hours which I have never had to before. Other than that the staff is always friendly and helpful! More

Aiden provided excellent service. I was looking at buying a Sorento in the summer and Aiden helped me select what trim to go with. I didn’t end up making a purchase that day but he ga I was looking at buying a Sorento in the summer and Aiden helped me select what trim to go with. I didn’t end up making a purchase that day but he gave me invaluable insight. More

Great experience with Andrew and Adam. They worked seamlessly to provide seamless customer service during purchase and pick up. They worked seamlessly to provide seamless customer service during purchase and pick up. More

Excellent service department with friendly professional staff. Work is done right the first time at the quoted price! staff. Work is done right the first time at the quoted price! More