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Kia 417

Ottawa, ON

4.7
396 Reviews
Call Dealership (613) 746-1170
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1599 Star Top Road

Ottawa, ON

K1B 5P5

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396 Reviews of Kia 417

November 27, 2025

The service people were very friendly and helpful. I really like the fact that you have a shuttle service so I didn’t have to wait for my car. More

by a_niteowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Cathcart-McKinnon, Shaun Sutton, Stephen Walsh
Report | Print
Nov 27, 2025 -

Kia 417 responded

Thank you for the review! We're glad our team could make your visit easy, and happy to hear the shuttle service was helpful. We appreciate you choosing us!

November 24, 2025

Always friendly and helpful. Staff is knowledgeable, and they don't put the hard sell on clients for things that aren't absolutely necessary. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Nov 24, 2025 -

Kia 417 responded

Thank you, Peter! We truly appreciate your kind words. Our team is committed to being friendly, honest, and helpful without any pressure. We're glad you had a great experience and look forward to serving you again!

November 20, 2025

I had an amazing experience at 417 Kia Ottawa thanks to Pramod Persad. He was transparent, honest, and incredibly supportive from start to finish. He went out of his way to help me during a complicated sit More

by Salah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pramod Persad
Report | Print
Nov 20, 2025 -

Kia 417 responded

Thank you, Salah, for taking the time to share your experience! We're thrilled to hear that Pramod was able to support you through the entire process and help navigate the ownership paperwork so smoothly. His transparency, professionalism, and genuine care for customers truly stand out, and it's great to know he made such a positive impact on your car-buying experience. We're happy you ended up with a car you love, and we appreciate your recommendation. Thank you for choosing Kia 417 - Kia Ottawa we’re always here if you need anything in the future!

November 13, 2025

Great customer service and went above and beyond and made sure we were taken care of while waiting for our car More

by Sally.taylor.isherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Nov 13, 2025 -

Kia 417 responded

Thank you, Sally, for your wonderful feedback! We’re so glad to hear that our team went above and beyond to make sure you were well taken care of. Providing a comfortable and stress-free experience is always our goal. We truly appreciate your kind words and look forward to seeing you again at Kia 417!

November 13, 2025

Completed satisfied with my car maintenance. The service is great with the maintenance car technicians. Thank you KIA. More

by liseseguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson
Report | Print
Nov 13, 2025 -

Kia 417 responded

Thank you, Lise, for sharing your positive experience! We’re so pleased to hear that you’re completely satisfied with your car maintenance and the service from our technicians. Your feedback means a lot to us. We appreciate your trust and look forward to welcoming you back to Kia 417 for your next visit.

November 10, 2025

Dealers Sales Rep - Vansh was pleasant , helpful and competent. Provided great service. Overall very satisfied. More

by findlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vansh Phogaat
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you, Findlay! We’re happy to hear that Vansh provided you with pleasant, helpful, and competent service. Your satisfaction means a lot to us, and we truly appreciate your feedback. Enjoy your new vehicle, and we look forward to serving you again!

November 10, 2025

Salesman did not think to ask if my mind was set on a brand new vehicle. I would be fine with a 2025 with low mileage. Also, I didn't realize until I looked at the user manual that, with respect to speed More

by Anonymous senior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Atkinson, Jai Malhotra
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you for your feedback. While a dealership’s goal, like any business, is to sell vehicles, it does not mean we are trying to maximize profit by offering a car that doesn’t fit your needs just to make more money. That is simply not true. At the time, we presented all available options, and you chose the vehicle you most preferred and were happy with that option. We also attempted to follow up by phone to clarify any misunderstandings, but unfortunately we were unable to reach you. We strive to ensure every customer feels informed and heard, and we are always happy to discuss preferences to find the best fit. We value your business and are here to assist with any concerns you have, as you are our valued customer.

November 08, 2025

I received good service. Shuttle service was great with a very friendly driver. Good experience. More

by Dana M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basit Hashimi
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you, Dana! We’re pleased to hear you had a good experience and that our shuttle service added to your visit. We’ll be sure to share your kind words with our team. We appreciate your feedback and look forward to assisting you again in the future.

November 03, 2025

Front line staff in the service area were very helpful, friendly and competent. Overall a great, stress free experience. More

by piplup
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Basit Hashimi
Report | Print
Nov 03, 2025 -

Kia 417 responded

Thank you for your kind feedback! We're happy to hear that our service team provided a helpful and stress-free experience. We truly appreciate your support and look forward to assisting you again in the future - Kia 417 | Kia Ottawa Dealership

November 02, 2025

The service and costs were clearly explained in advance. The waiting area is comfortable and has free wifi. More

by jebig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Nov 03, 2025 -

Kia 417 responded

Thank you for sharing your feedback, Jebig. We’re glad to hear you appreciated our clear communication and comfortable waiting area. Providing a transparent and welcoming experience for our customers is always our goal. We look forward to seeing you again at your next visit.

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