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Kia 417

Ottawa, ON

4.8
336 Reviews

1599 Star Top Road

Ottawa, ON

K1B 5P5

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336 Reviews of Kia 417

April 23, 2025

The service was great. Everything was explained very well before any work was completed. Suggestions were also given to help me make any decisions. More

by Valerie estey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
April 22, 2025

Had an emergency issue with my tire and needed service before going out of town. Despite it being a really busy service season, they were able squeeze me in and change out my tires! So grateful for all th More

by torischerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the names of the other employees that had helped me, Gabriel Millington
April 18, 2025

I purchased a 2021 Kia Seltos from Kia 417, and Manjeet was the salesperson. He was very professional and cooperative throughout the buying process. However, about a year after the purchase, I started e More

by bacem.zitouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Walsh
April 12, 2025

Our recent service experience, the first for our new Sportage, was excellent in terms of timing and outcome. More

by amandamarsh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Stephen Walsh
April 06, 2025

I would recommend this dealership very much. He was very polite cordial had a nice personality. I did not have to wait long for the oil change. He explained what he did to the car. Very sat More

by lou_www@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Apr 07, 2025 -

Kia 417 responded

Thank you for your review, Martial! We value the time you’ve taken to share your experience with us.

April 05, 2025

Experience felt very pushy. Finance manager kept pushing extended warranty after me declining multiple times and wasn’t properly explaining coverage or how to use it. I should h More

by Mackenzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Rogers, Adam Costanzo
Apr 07, 2025 -

Kia 417 responded

Hi Mackenzie, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us did not meet expectations. At Kia 417, we strive to provide a transparent and comfortable car-buying process. Your experience is important to us, and we take this kind of feedback seriously to help improve how we serve our customers moving forward. If you’d be open to it, we would appreciate the opportunity to speak with you directly and learn more about your experience. Please feel free to reach out to us at your convenience. Sincerely, Team Kia 417

March 21, 2025

Dealt with pleasant professional person in parts department. Listened and answered my questions and concerns. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
705 Service Advisor Stephen Walsh
Apr 04, 2025 -

Kia 417 responded

Thank you for your review, Danielle!

March 19, 2025

Kia 417, whether sales or service is tier one. I fully recommend them to anyone looking to purchase a car or need theirs serviced. You won’t be disappointed. More

by Douglas Honegger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Cathcart-McKinnon, Shaun Sutton
Apr 04, 2025 -

Kia 417 responded

Thank you for your review, Douglas! We value the time you’ve taken to share your experience with us.

March 09, 2025

Good service and communications. Alex was a great salesperson and Marc was good in finances. I would recommend this dealership to anyone. More

by john.thurston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Alexander Deavey-Morales
Apr 04, 2025 -

Kia 417 responded

Thank you for your review, John! We value the time you’ve taken to share your purchase experience with us. Thank you for your business & we hope you’ll enjoy your new ride!

March 08, 2025

Ill tell you all right now their reviews are written faked reviews i bought a BMW from them and with in a year of having the car and only putting 5000km on it it had over 11k in repairs KIA 417 are tras More

by steelrayne369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Costanzo
Mar 22, 2025 -

Kia 417 responded

We’re sorry to hear that you’ve had a frustrating experience with your vehicle. We understand how unexpected repairs can be stressful and costly. You purchased your BMW from us a year ago, and at the time, we offered a range of extended warranty options designed to provide additional coverage for unforeseen repairs. However, we understand that you declined those options. Without extended warranty coverage, repair costs can add up quickly, especially with luxury brands like BMW. We strive to provide transparent service to every customer and appreciate your feedback.

Mar 23, 2025 -

steelrayne369 responded

Your a xxxxing joke those repairs were needed before I bought the car your dealership is shady as xxxx, I have all the receipts when I bought the car don't sell vehicles your trash dealership mechanics don't know xxxx about. You guys couldn't even fix a sensor on it for me without having to send it to a German car specialist what a joke

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