
Kia 417
Ottawa, ON
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336 Reviews of Kia 417
The service was great. Everything was explained very well before any work was completed. Suggestions were also given to help me make any decisions. Everything was explained very well before any work was completed. Suggestions were also given to help me make any decisions. More
Had an emergency issue with my tire and needed service before going out of town. Despite it being a really busy service season, they were able squeeze me in and change out my tires! So grateful for all th before going out of town. Despite it being a really busy service season, they were able squeeze me in and change out my tires! So grateful for all their help and patience with all my questions. More
I purchased a 2021 Kia Seltos from Kia 417, and Manjeet was the salesperson. He was very professional and cooperative throughout the buying process. However, about a year after the purchase, I started e was the salesperson. He was very professional and cooperative throughout the buying process. However, about a year after the purchase, I started experiencing a strange issue with the vehicle. While stopped at a red light, the car suddenly shut down and several sensor warnings appeared on the dashboard. Once I restarted the car, the warnings disappeared completely. I called Manjeet at the time, and he advised me to bring the car in if the issue happened again. Recently, over the past two weeks, the same issue has occurred twice. I took a photo of the warnings and brought the car to your service department. I was told that the car is no longer under warranty, even though I had already reported the issue in the past. I was charged over $200 for a diagnostic, only to be told that no problems were found. Yet, just two days ago, the same issue happened again and, once more, disappeared after restarting the vehicle. Conclusion: I am very disappointed—not only with the reliability of this car, but especially with the after-sales service I’ve received. I would not recommend this vehicle, and I strongly suggest considering another dealership that offers more professional and attentive support. More
I would recommend this dealership very much. He was very polite cordial had a nice personality. I did not have to wait long for the oil change. He explained what he did to the car. Very sat He was very polite cordial had a nice personality. I did not have to wait long for the oil change. He explained what he did to the car. Very satisfied altogether. Martial Charron More
Experience felt very pushy. Finance manager kept pushing extended warranty after me declining multiple times and wasn’t properly explaining coverage or how to use it. I should h Finance manager kept pushing extended warranty after me declining multiple times and wasn’t properly explaining coverage or how to use it. I should have done more research as I bought a slightly used vehicle for only $400 less than a brand new one of the exact model which would have given me a lower interest rate. Vehicle also came with scratches that were not addressed. Lastly, we agreed upon an interest rate of 6.95% (crazy) and when I went to pick up the car the interest rate was now 6.99%. Will not be going back to this dealership for future purchases, felt very used as I was in a rush to get a new car after an accident. More
Kia 417, whether sales or service is tier one. I fully recommend them to anyone looking to purchase a car or need theirs serviced. You won’t be disappointed. I fully recommend them to anyone looking to purchase a car or need theirs serviced. You won’t be disappointed. More
Good service and communications. Alex was a great salesperson and Marc was good in finances. I would recommend this dealership to anyone. Alex was a great salesperson and Marc was good in finances. I would recommend this dealership to anyone. More
Ill tell you all right now their reviews are written faked reviews i bought a BMW from them and with in a year of having the car and only putting 5000km on it it had over 11k in repairs KIA 417 are tras faked reviews i bought a BMW from them and with in a year of having the car and only putting 5000km on it it had over 11k in repairs KIA 417 are trash and will always remain trash they lie to you like you wouldn't believe More