Kentwood Ford

Replacing my Dodge Ram Dealership is friendly and a no pressure environment. They work to get the customer needs met, and are willing to do what it takes to earn the busines Dealership is friendly and a no pressure environment. They work to get the customer needs met, and are willing to do what it takes to earn the business. They are also willing to let the deal fall if both sides can’t be happy, without unduly coercing the customer. Many dealers aren’t willing to walk away. Nice to know they were if a deal couldn’t be made. More

Fantastic I traded in a 2015 Ford F-150 for a 2018 Ford F-350 with a lift kit and other modifications as per my request. My sales associate Jeff Stewart and the I traded in a 2015 Ford F-150 for a 2018 Ford F-350 with a lift kit and other modifications as per my request. My sales associate Jeff Stewart and the manager Mike Goretzki made my experience fantastic. From the sales to the financing to the day of pick up it was a great experience overall from the team at Kentwood Ford. I'll definitely be a returning customer and anyone buying a vehicle should give them a visit. Love my new truck....Ford rules!! More

Exactly what I asked for. Girlfriend and I found out we were having our first child. I decided to trade my truck in for a 2017 Escape. Dealt with Wayne which was an excellent e Girlfriend and I found out we were having our first child. I decided to trade my truck in for a 2017 Escape. Dealt with Wayne which was an excellent experience. Didn't try to sell me on anything that wasn't in my budget or something I wasn't looking for. Rare to find a salesman who takes your needs S important as you do! Thanks Wayne! More

From black to white As a return customer to Kentwood Ford, I would recommend this dealership to anyone truly interested in getting treated like a valued customer. Thank As a return customer to Kentwood Ford, I would recommend this dealership to anyone truly interested in getting treated like a valued customer. Thanks Jeff Stewart, for making this transition, a very pleasurable experience. More

Tire repair Woke up to a flat tire at 7am. Called Ford service and tow truck arrived around 9am. Towed to Kentwood. Let the service dept. Know that I needed it fo Woke up to a flat tire at 7am. Called Ford service and tow truck arrived around 9am. Towed to Kentwood. Let the service dept. Know that I needed it for work tomorrow and at4:30pm it was ready for pickup. More

Truck services Awesome place to get work done, always friendly staff and really helpful aswell. Very satisfied.would highly recommend Kent wood ford the go to place Awesome place to get work done, always friendly staff and really helpful aswell. Very satisfied.would highly recommend Kent wood ford the go to place for all round vehicle needs. Five star.... More

Oil change, found issues and parts Parts:Mr Williams friendly, informative and funny. Service: Darren V went above and beyond. He explained and was open to discussion and was very help Parts:Mr Williams friendly, informative and funny. Service: Darren V went above and beyond. He explained and was open to discussion and was very helpful and friendly and able to think and react quickly. Would be nice to have tech availabile to assist when waiting to fix smaller of additional issues as when I called in was told by Michelle vehicle was being worked on but would have been nice to be called about issues instead of having to wait awhile however, it may have been my timing and shift may have been over. Tracy admin friendly and accommodating when changing appointments. Shuttle: Ron the driver is always pleasant Coffee is always delicious! More

Friendly staff Came for an oil change and tire rotation and Kelcey Williams was my service rep and she was amazing with friendly attitude and amazing smile Came for an oil change and tire rotation and Kelcey Williams was my service rep and she was amazing with friendly attitude and amazing smile More

Redeemed FORD! Dominic was fantastic. We had issues at another location and was not going to buy a ford. Dominic listened to our wants, needs, and past experience wi Dominic was fantastic. We had issues at another location and was not going to buy a ford. Dominic listened to our wants, needs, and past experience without judgement. He redeemed FORD in my eyes and I would definitely see him again if/When we buy another vehicle. Kelcey in the service department is a wonderful lady. Happy to help and very friendly. The Kentwood team all around is fantastic. More

Throttle replaced After having my car towed in the whole experience was smooth even though it happ nes on a Saturday the service was completed on Monday and all towing After having my car towed in the whole experience was smooth even though it happ nes on a Saturday the service was completed on Monday and all towing and shuttling services were arranged. It was a smooth and unscheduled visit. Excellent service ! More