Kentwood Ford

Hit or miss At times they have outstanding service and look after all of your needs and take you seriously as a customer. When you have questions they have all th At times they have outstanding service and look after all of your needs and take you seriously as a customer. When you have questions they have all the information most of the time. The technology in the service with videos and photos is a really cool idea and enjoyed seeing what actually goes on with my vehicle. Then there are times other times where it is the exact opposite and they seemed rush and treat you as another dollar to earn. When they have found issues with my vehicle in the past they do not have all the details before they call me and don’t seem to want to find them out for you either. I continue to use them as the shuttle, price,and most of the time the customer service is great. More

Great Awesome people, fast and friendly service. Service centre runs on schedule, staff are friendly and knowledgeable, every aspect of the appointment is e Awesome people, fast and friendly service. Service centre runs on schedule, staff are friendly and knowledgeable, every aspect of the appointment is explained. On time at good prices and comfortable waiting area. More

oil change scheduled oil change went great. service dept was quick to acknowledge my presents and take information to get my vehicle in as quick as possible. sta scheduled oil change went great. service dept was quick to acknowledge my presents and take information to get my vehicle in as quick as possible. staff is friendly and professional More

Easy, Friendly and quick It was a family like feel. We were taken care very well and we would definitely buy our next car from Subhi at Kentwood ford ! It was a family like feel. We were taken care very well and we would definitely buy our next car from Subhi at Kentwood ford ! More

Exceed Expectations! Relaxed no hassle experience! I did my homework prior to picking a dealership and Kentwood was the easy choice, best advertised prices and great selec Relaxed no hassle experience! I did my homework prior to picking a dealership and Kentwood was the easy choice, best advertised prices and great selection. Can’t say enough about the staff too, very professional and accommodating, never felt pressured or uncomfortable. If you’re considering a new or used ford I highly recommend checking them out!! Make sure you see Subhi! He’s a beauty. More

Consistently professional Darren was very welcoming and spoke clearly of the service activity to be done to my Ford fusion. He portraid the consistently professional attitude t Darren was very welcoming and spoke clearly of the service activity to be done to my Ford fusion. He portraid the consistently professional attitude that I always experience at Kentwood Ford More

I highly recommend Kentwood Ford. They have great sales peop The deal is fair enough and worth it to recommend to anyone.The staff is kind and easy to talk to them.The company is offering so many good deal. The deal is fair enough and worth it to recommend to anyone.The staff is kind and easy to talk to them.The company is offering so many good deal. More

Oil ch Stopped in and service got me right in for a basic oil change. Service staff friendly and greeted me when I walked in. Four of the service team where Stopped in and service got me right in for a basic oil change. Service staff friendly and greeted me when I walked in. Four of the service team where perfect. More

Excellent customer service I love dealing with Ford. It's the only dealership I will deal with because it's excellent. In many ways such as customer service and the quality u re I love dealing with Ford. It's the only dealership I will deal with because it's excellent. In many ways such as customer service and the quality u receive. Thanks Ford!! More

Professional courteous service Friendly approachable staff, who take the time to explain services and deliver information. Still waiting though since time of service for information Friendly approachable staff, who take the time to explain services and deliver information. Still waiting though since time of service for information of bringing in truck for undercoating service as covered in purchased service package with new vehicle. More