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Ken Shaw Toyota
Toronto, ON
348 Reviews
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348 Reviews of Ken Shaw Toyota
October 04, 2018
nice and professional Jian is a really nice sale and give the professional service and advice. Recommend to everybody who really wants to buy or lease the car. Jian is a really nice sale and give the professional service and advice. Recommend to everybody who really wants to buy or lease the car. More
by Hanana
Employees Worked With
Jian Qiao
October 04, 2018
Tony Lawrence !!! Tony is my Rock & Roll Star !! I just bought my 2019 Corolla S ......... and I drove passing lots of Toyota Dealerships from Mississauga to Toronto and I am so glad I did . Ken Sh I just bought my 2019 Corolla S ......... and I drove passing lots of Toyota Dealerships from Mississauga to Toronto and I am so glad I did . Ken Shaw Toyota is probably one of the last dealers left in Canada family oriented and family run by. You can feel the warm the second you step at the door. Tony is the best person to buy a car from , his only interest is for you to be comfortable , my test drive was like to going t the movies with an old friend !! The best way to describe my experience with Tony is as " The best ever " I'll recommend Tony Lawrence for your next purchase ! More
by RitaE
Employees Worked With
Tony Lawrence, Rick Walter
September 20, 2018
Great experience! I purchased a used Sienna from this dealership and my experience was excellent. The price was reasonable and my sales representative was fun to deal w I purchased a used Sienna from this dealership and my experience was excellent. The price was reasonable and my sales representative was fun to deal with. After I took the van home for a day I noticed the battery was bad. I installed a new battery in my Sienna and informed the dealer they sold me a van with a bad battery. Within a few days I received a cheque in the mail for the full price of the battery I bought. The battery I bought was also the top of the line. Very happy with this dealership and Customer service. Shahar is the gal you want to see! Thanks you Shahar! More
by Michael7
Employees Worked With
Shahar Kamran
September 13, 2018
It's the best service experience of purchasing Toyota C-HR 2019 at Ken Shaw. I was very happy and impressed with Mr. J. Qiao who is a professional sales and has excellent service to assist me to make decision 2019 at Ken Shaw. I was very happy and impressed with Mr. J. Qiao who is a professional sales and has excellent service to assist me to make decision and follow up with all the processes, especially on the day to pick up my new car, Mr. Qiao was very patient and explained the instructions to me. I truly appreciated Amazing service from Ken Shaw and Thank You All. More
by br5111
Employees Worked With
Jian Qiao
September 06, 2018
Personable and attentive salesperson We had a great experience purchasing a Rav4 recently. Will Erichsen (Sales) was attentive to our needs and was not pushy when selling us the vehicle. We had a great experience purchasing a Rav4 recently. Will Erichsen (Sales) was attentive to our needs and was not pushy when selling us the vehicle. He was extremely helpful, providing us with information we required e.g., cost and features of different models. He did his best to get us the highest trade-in value the dealership was willing to offer. Of course, it goes without saying that car dealerships try to maximise their profits - we would've liked to see a higher trade in value but what we got was our minimum acceptable trade in value and we were ultimately happy to make the purchase. Will Erichsen returned all our calls promptly and respected our time during consultation. He was patient to answer our many questions and worked hard to expedite delivery of the vehicle. More
by TDSBEmployee
Employees Worked With
Will Erichsen
August 25, 2018
Best experience buying used Sienna 2017 Dealing with professional and very experienced Mr Kevin made my decision to purchase car from Ken Shaw dealership lot more easier. He helped me with Dealing with professional and very experienced Mr Kevin made my decision to purchase car from Ken Shaw dealership lot more easier. He helped me with the selection of the car and smooth process associated with the purchase. I would highly recommend him to all my friends. Frank More
by Happy purchase
Employees Worked With
Kevin Morvaridi
August 16, 2018
Amazing service, you leave smiling and appreciated! I had purchased a brand new Toyota Corolla a year ago at Ken Shaw and I was so excited and happy with my car. I was already impressed with the great I had purchased a brand new Toyota Corolla a year ago at Ken Shaw and I was so excited and happy with my car. I was already impressed with the great service and follow-up from Tony Lawrence (sales) and the service department with my check-up appointment. Early July 2018, I was rear-ended by another car and I was devastated with the damage to my car. I did not doubt in taking the car to Ken Shaw's Collision Center and I do not regret it. Paul Downer immediately assessed my car and walked me through the process to deal with my insurance. I had the car rental waiting for me outside, and I was reassured that my car would be repaired to Toyota standards with lifetime warranty. Today, I came to pick up my car and I was not disappointed. I met Vince who worked on the paint, and he took the time to answer my questions and go over the work done on my car. Ian polished my car making sure it was washed and vacuumed properly, and my car was waiting for me inside the shop all shiny and clean. Lawrence also came by to answer my questions and go over the work completed. Paul was my main contact throughout my ordeal, and he was always helpful providing me with updates on my car status. He immediately came by to greet me and present me with the final product. Tony, my sales contact when I had purchased my car, also called me a few weeks back to check-in. It's those details that make Ken Shaw such a high caliber dealership that truly care about the customer. I should also mention the convenience Ken Shaw provides customers. I had Ken, Ken Shaw's Toyota shuttle driver, waiting for me at Runnymede station to take me to the dealership to pick-up my car. They make it so easy for customers and it's one less stressful issue to deal with. I'm VERY appreciative and I want to thank everyone at Ken Shaw! More
by MichelleB
Employees Worked With
Vince (body paint), Ian (car cleaner), front desk reception at Collision Center, Ken (car shuttle driver), Tony Lawrence, Paul Downer, Lawrence Dimitriev
August 13, 2018
Love my Toyota Matrix I recently took my 2011 Toyota Matrix to Ken Shaw Lexus Toyota Service Department for what I thought might be a major problem. I first was greeted by I recently took my 2011 Toyota Matrix to Ken Shaw Lexus Toyota Service Department for what I thought might be a major problem. I first was greeted by Teresa Milewska who entered all the information required by the service department. She is very friendly and informative person and a credit to the company, as is Jason MacWilliam the mechanic that found the problem and fixed it. To my delight it was not a huge problem and was fixed promptly. Service is top of the line at Ken Shaw Lexus Toyota. I bought my first Toyota the year they arrived in Canada and the Matrix is my 5th. Several from Chris Jones the best sales representative in the business. It is a pleasure to do business at any level at Ken Shaw Lexus Toyota. More
by Happy camper
Employees Worked With
Jason MacWilliam, Chris Jones, Teresa Milewska
August 04, 2018
Excellent, Wow- Beyond Compare Dealership/Service Experience Excellent, Wow - Beyond Compare Dealership/Service experience buying new Toyota Corolla from Ken Shaw Toyota. We were introduced to Helder Pacheco by Excellent, Wow - Beyond Compare Dealership/Service experience buying new Toyota Corolla from Ken Shaw Toyota. We were introduced to Helder Pacheco by my brother who himself bought a new Toyota Corolla 10 days back. Helder has been the best professional, I have dealt with up to now at any dealership or have come across. He is very friendly, thoroughly knowledgeable & patient. He helped us all along & enabled us to finalize the deal. Helder clearly exemplified what it means to provide Service with a Smile. When we went to pick up my new car, Jian Qiao helped us along. He patiently spent over orienting us to the new Toyota Corolla, and finished with an offer of further support if needed. Thank-you to Ken Shaw management to have GEMs professional like Helder Pacheco, Jian Qiao working at your dealership who are providing outstanding Customer service.We would highly recommend Helder Pacheco, Jian Qiao and this dealership, to anyone considering buying a Toyota. More
by Gary
Employees Worked With
Helder Pacheco, Jian Qiao
August 03, 2018
Spectacular customer service Recently, we bought a new RAV4 Hybrid from Ken Shaw Toyota. It was our second purchase from this dealership. Tom Vu was incredibly professional throug Recently, we bought a new RAV4 Hybrid from Ken Shaw Toyota. It was our second purchase from this dealership. Tom Vu was incredibly professional throughout our decision, and always went above and beyond to get us the best deal. We are very happy with our vehicle, and have always been happy with our dealership, who have serviced our previous car for many years. We would highly recommend Tom Vu, and this dealership, to anyone considering buying a Toyota. More
by Lana
Employees Worked With
Tom Vu, Teresa Milewska
