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Ken Shaw Toyota

Toronto, ON

3.6
353 Reviews

2336 St Clair Ave W

Toronto, ON

M6N 1K8

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353 Reviews of Ken Shaw Toyota

April 10, 2019

Wow...I came for a service on my car and walked out with a n Tony is very nice to me Very helpful considerate and persistent. I will work with him again when the time is ready for another car More

by Bobbi 1949 model
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lawrence, Teresa Milewska, Sue Costa
Apr 11, 2019 -

Ken Shaw Toyota responded

Thank you for your review!

April 09, 2019

1st time Toyota owner! I'm very happy with my 2016 Toyota Corolla, that I bought in February. Ron Vernon, was friendly and helpful thus making the purchase of my vechile str More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Wiesel, Nelson Verissimo, David Bates, Zoran Maksic, Ron Vernon
Apr 11, 2019 -

Ken Shaw Toyota responded

Thank you for the review Margaret! We are very happy to hear of your experience with Ron, Zoran and our Service department!

April 08, 2019

TWO THUMBS UP TO SHAHAR AND ZORAN! We were received with a warm and friendly smile and great service. Thank you to Shahar and Zoran for their exceptional service. They made us feel we More

by John/Marta2019
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zoran Maksic, Shahar Kamran
Apr 11, 2019 -

Ken Shaw Toyota responded

Thank you for your review! Glad to hear everything worked out!

March 27, 2019

Very Knowledgeable I went to the Ken Shaw location last week and I was very impressed. Yusuf was very knowledgeable and really knew his stuff! He was very enthusiastic a More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusuf Shareqi
Apr 01, 2019 -

Ken Shaw Toyota responded

Thank you for your review Andrea!

March 15, 2019

Chris Jones and crew are the greatest Chris Jones and the people at Ken Shaw Toyota made choosing and buying a car very simple. With great input to help me select the car that was perfect More

by johnpetramala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Apr 01, 2019 -

Ken Shaw Toyota responded

Thanks for the review about Chris Jones! Enjoy your new vehicle John!

March 12, 2019

Over priced and liars Will Erichsen was the sales guy. Told him I needed 2019 Prius base model in March. Tells me sorry but 2019 will be delivered in April but he has More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Erichsen
Mar 22, 2019 -

Ken Shaw Toyota responded

Hi Mr. Poon, I am incredibly sorry to hear of your experience with one of our product advisor. I have tried on many occasions to contact you to apologize in person and to speak about this situation. Upon receiving your deposit on the vehicle our sales manager went ahead and secured a vehicle for you and brought it into the dealership. We felt that a deposit over the telephone was sufficient enough to order the vehicle, but in hindsight we should have gotten a bill of sale into your hands earlier, and for that I accept that the situation went very wrong. I am happy to hear you have received your $1,000 refund and have located another Prius. We hope you enjoy driving the new Toyota Prius, it's a beautiful vehicle. Thank you again for taking the time to bring this situation to my attention. If you'd like to contact me to chat I can be reached at 416-766-1155 ext 129, or via email at paul.shaw@kenshawtoyota.ca Regards, Paul Shaw Co-Owner

February 27, 2019

awesome I have just lease a brand new 2019 Corolla H B.. My sale person was Chris Jones, he went so far out of his way to explain all the features that the ca More

by stoneer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Galluzzo, Chris Jones
Mar 12, 2019 -

Ken Shaw Toyota responded

Hi Stoneer, thank you for taking the time to write us a lovely review about Chris Jones and Ken Shaw Toyota! We hope you love your new 2019 Toyota Corolla Hatchback!

February 22, 2019

Highlander We bought a new 2018 Toyota Highlander from Ken Shaw Toyota last year with the help of Jian and Michael. Both of whom were very helpful. They did a gr More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Naraine, Jian Qiao
Mar 12, 2019 -

Ken Shaw Toyota responded

Thank you for reviewing us! Enjoy your 2018 Toyoyta Highlander.

February 22, 2019

Great experience I bought a Corolla in December and I must say that I'm satisfied with the customer service from my salesperson Jian Qiao. All my concerns with the car More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jian Qiao
Mar 12, 2019 -

Ken Shaw Toyota responded

Thank you for your review about Jian Qiao. Enjoy your new Toyota!

February 09, 2019

Ron Vernon - Excellent Customer Service Ron went above and beyond from the greeting to after delivery of my Tacoma. All promises were delivered. He stayed after hours to complete the deal. More

by Bongo8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morris, Ron Vernon
Feb 11, 2019 -

Ken Shaw Toyota responded

Thank you for your review and kind words Rubin! Enjoy your Toyota Tacoma!

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