Kamloops Hyundai

Always great service! Service is top-notch! Thank you Alex for explaining the service level options to me, I appreciate it when I am told what is exactly being done to my v Service is top-notch! Thank you Alex for explaining the service level options to me, I appreciate it when I am told what is exactly being done to my vehicle More

Great Service! Thank-you Alex, Kyle and Meagan for the great service. Appreciate the excellent work done by the mechanics as well to ensure our vehicles are safe and Thank-you Alex, Kyle and Meagan for the great service. Appreciate the excellent work done by the mechanics as well to ensure our vehicles are safe and sound for the road. More

Very poor customer experience - Will not be back! I have had to submit a claim to the VSA after my vehicle purchase on March 9th. Although friendly, the service department is not exactly after your b I have had to submit a claim to the VSA after my vehicle purchase on March 9th. Although friendly, the service department is not exactly after your best interests. I just had to go back because the (supposedly good)summer tires that were offered when I purchased my vehicle are quite low tread - a lot more wear than expected, and a lot of wear on the inside of the tire because of the alignment being off. Hyundai told me to bring my vehicle in to check the alignment, and in doing so found that my vehicle needed the coil spring replaced - which was covered under a warranty because the vehicle had a recall on it. Why were neither of these things noticed during the routine SAFETY inspection? Because they half assed it. They got my money, what did they care? I was told by service staff at this location also that the tire was unrepairable and then suddenly when I'm angry its repairable. With their lack of care for my safety, I am unsure of how safe this will be so I'm definitely going to have to buy new summer tires because of this. I for sure will not be going to Hyundai for anything service related after this. I'm so disappointed as this was my first dealership experience. What an experience, indeed. More

Hands Down From the minute you walk onto the lot you are taken care of, they mean business with their customer service! It took no time to set up a test drive an From the minute you walk onto the lot you are taken care of, they mean business with their customer service! It took no time to set up a test drive and then it was love! My new Kona is amazing to drive, and I would recommend this car and this dealer hands down! More

Great service. I recently had my 2017 Hyundai Tucson serviced at 12,000 km. I found the staff to be friendly and helpful. When I said that I only wanted an oil cha I recently had my 2017 Hyundai Tucson serviced at 12,000 km. I found the staff to be friendly and helpful. When I said that I only wanted an oil change, I was told that there was a recall to take care of (something to do with the AC) and that there were a couple of other routine things that needed to be done to protect my warranty. I felt that my best interest was at heart. Bonus was, my car was returned to me shiny and clean! More

Excellent customer service Able to book online. Convenient and quick to get in and able to be flexible since I live out of town. Quick and very pleasant. Emails to confirm alway Able to book online. Convenient and quick to get in and able to be flexible since I live out of town. Quick and very pleasant. Emails to confirm always received. More

Quick repose to my car problem. See above. We were phoned quite soon after the problem was rectified. We have 2 cars being serviced there and we are always satisfied. Enough said. See above. We were phoned quite soon after the problem was rectified. We have 2 cars being serviced there and we are always satisfied. Enough said. More

Exactly what was expected This visit was exactly what it was supposed to be and staff were informative. There were no surprises and a recall was even dealt with. This visit was exactly what it was supposed to be and staff were informative. There were no surprises and a recall was even dealt with. More

Excellent Customer Service Service staff are so friendly to deal with and also very helpful. The mechanics do a terrific job as well. I have taken my vehicles to Hyundai for ye Service staff are so friendly to deal with and also very helpful. The mechanics do a terrific job as well. I have taken my vehicles to Hyundai for years for top notch service. More

Great Service The service was done in a timely manner and the car was spotless when I got it back. They also prepared me for the cost of my next service. The service was done in a timely manner and the car was spotless when I got it back. They also prepared me for the cost of my next service. More